Cosmic37

New test - problem repeatable!!! I was away all yesterday and returned this evening. The PC and broadband modem were switched off while I was away and I turned on the PC with network cable (broadband wired connection) disconnected. The first thing I did was fire up Bitdefender window and it was orange due to no update. I…

yes they are normal. if you want to find out more about these services and which could be turned off to free up resources on your PC google 'blackviper service configurations'. I would post a link but it will most likely only be removed by moderators. no need to see the rest if you say there is nothing there. basically I…

By the way, I must say I have no idea what are all these services and whether they are normal... can anyone advise...? The Terminal Services service The HTTP SSL service The Network Location Awareness (NLA) service The Application Layer Gateway Service service The Fast User Switching Compatibility service The SSDP…

yes it does in that particular quoted instance indicate a connection. that was established earlier at 2014-11-17 10:29:44 in the log. however to confirm no connection for the whole of the 24 hours before your status change from orange to green we would need to see (or you can search for your own peace of mind without…

Analyze the events in the system log, there should be information on all connections. Thanks Rampant. I am not experienced at doing that but the internet tells me to find my system log using Control Panel/Administrator Tools/Event Viewer I can tell you that UK calendar day 16th November was the 24 hours when I did not…

I think it's probably the connection for your BD software to the update server. I think it has a period of time to connect to the server. Maybe it went green because it can contact the server already. But Damian, it should not be possible for my computer to connect any server if my broadband modem is powered down or…

unless BD can suddenly flick a physical switch on a modem I fail to see how it updated... it does seem very odd behaviour. the date and time on your computer haven't been adjusted at all? No, the date and time on my computer remains synchronised with standard time, UK time zone unchanged. I can't understand it. Does anyone…

The new related topic is http://forum.bitdefender.com/index.php?showtopic=56382

Thanks Ro, This could be useful although I was hoping for a complete history log file in plain text / csv format whereas this log only seems to go back two calendar months (back to 18th September in my case while I purchased Bitdefender 2014 back on 4th July). Do you know if this updates events history includes ALL update…