Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hello George, I sent you a P.M. regarding this issue. Regards, George
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Hello Robert, I am sorry that this reply did not come at an earlier time. Nevertheless, I reversed the changes to your subscription and your Antivirus Plus 2012 license key is now valid. Let me know if I can be of further assistance. Regards, George
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Hello richterbelmont, I extended the subscription time and I regret that you did not receive an answer earlier. Regarding the technical issue, maybe my colleague Christian can help you. Regards, George
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Hello GodforSaken, The answer is yes. Existing customers can always upgrade to the latest version of the software. Regards, George
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Glad I could be of help ascendic. Have a nice day! George
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Hello ascendic, I sent you the purchase link via P.M. (personal messaging). Regards, George
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Hello ascendic, Please note that Avangate requests these extra verifications for the Cardholders own safety, in case certain criteria are met and the order is flagged as suspect. This process is common for online transactions. For further details please contact support at avangate dot com. I checked the order and it…
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Hello Stakas, Each license key is for 1PC / 1year. Bitdefender 2012 can only be installed on Windows operating systems. Regards, George
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Hello Stakas, I just sent the requested license keys via P.M. Regards, George
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Hello Stakas, Have more that 3 days passed since you registered and activated the Bitdefender software? Thanks, George
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Hello Andrew, Thank you for accepting the offer. I updated the subscription time on your license key, as stated in the confirmation email. Regards, George
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Hello madylarian Glad I could be of help. The other topic was removed Regards, George
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Hello madylarian, Yes the activation email for the myBitdefender account is legitimate. Avangate is our online payment company and handles only purchase related operations. Regards, George
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Hello Andrew, I checked the database from our online store and noticed that you were charged the whole price and no discounts were applied. Since the order is already completed, would you accept a 4 month extension on the subscription time? Regards, George
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Hello, I have taken care of both requests Regards, George
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Hello hammerng, As requested, the Safe Environment license keys were re-validated. Let me know if I can be of further assistance. Regards, George
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Hello sailorvisu, Please note that the license keys were merged today. Let me know if I can be of further assistance. Regards, George
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Hello E.P. I sent you via P.M. a new license key to register the Free edition of Bitdefender 2009. Regards, George
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Hello Mart, Since Bitdefender 2011, the File Vault feature was made available only in the Total Security edition. I will contact you via email with a solution to this issue. Regards, George
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Hello Ray, I sent a copy of the email via P.M. Regards, George
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Glad to be of help All the best, George
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Hello mattionline, I sent the requested license keys via P.M. Regards, George
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Hello gouravdixit85, The website is legitimate and it is the web portal for the previous Online Backup system provided with Bitdefender Total Security 2009 -> 2011 versions. Regards, George
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Hi all A friend of mine just pointed me in the direction of Bitdefender after recommending it to me for my home PCs. I've seen there is an offer on to purchase "Total Security 2012" and receive 5 free licenses for "Internet Security Suite 2012". I was wondering if I purchase my copy of Total Security 2012 from a local shop…
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Hello Ray, I answered your query via email as you contacted us a few hours ago. You will find all necessary information in my reply. Let me know if you have any other questions. Regards, George
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Hello, The contact form under the myBitdefender account will now work correctly with Chrome and Internet Explorer. Thanks! George
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Hello realism51, I updated your current subscription and I would like you to check your email Inbox for more details Thanks! George
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Hello, The issue has already been reported and a fix is underway Until then, the form on our webpage is functional: http://www.bitdefender.com/support/contact-us.html Thanks! George
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Hello Apache2k, I checked under myBitdefender account and everything seems in order. Are you still encountering this issue? Have you attempted to access it using another browser? Looking forward to hearing from you. Regards, George R.
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Glad I could be of help javakit. All the best, George R.