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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Jabbacks

Comments

  • Thank you very much!
  • Hi, I used to have a Bitdefender Internet Security 3-User/2 year license but after I installed this Antivirus Plus on a friend of mine's laptop and registered it under my account, my IS license is gone. I still have more than a year on it. I would like to retrieve that cuz as of now, my laptop has changed from internet…
  • Following is error report as generated by BitdefenderSupportTool http://www.sendspace.com/file/8sz151
  • Dunno why file cannot upload! Any other options?
  • Why this issue is not resolved? Now I cannot access facebook on all browsers....
  • I've noticed the db file and the other one are gone. Aren't they suppose to run under BD environment? Also, since these files are gone, BD has not give out any error or anything specifying that these files are missing. Hmmmmm..... Thanks Chris!
  • Contextual Scans of both folders! Scan Log Scan Log 2
  • I decided not to reinstall windows. what I did is as follows: 1. Copy missing folder in /system32 from other laptop using xp. 2. Remove all bitdefender entries from registry 3. Remove all bitdefender from /program files/common files 4. Remove all bitdefender from /Documents & Settings 5. Remove all bitdefender from…
  • CHRISTIAN Computer crashed. Some files in windows\system\drivers\????? folder missing. I was just trying to reinstalling AV2011 after restart, error popped and ask me to repair windows.... Until then, i'm reinstalling windows & i'll be waiting for your reply... I don't know why am I being ignored for 3 days... If you're…
  • There's one thing I don't understand????? Why does bitdefender remove all the restore points? Now I have to reinstall AV2011 again. Been doing this since yesterday, reinstalling & updating everything. Is there any logical explanation for all this?
  • I have done the upgrade on the laptop and it was successful. Originally, laptop had BD-AV 2012 in it. I can't seem to know why it cannot install on this desktop. I'm in the process of upgrading the other laptop currently running BDAV2012. What if I upgrade to 2012 first then 2013 afterwards... you think this is the problem…
  • Hello The link is invalid. Please upload the image on sendspace.com or mediafire.com and post here the download link. Take care. Here you go! http://www.4shared.com/photo/3ouTxPj8/upgrade.html
  • It's already uploaded but I don't know how to put it in the post. It's in My Controls attachements list. I also posted the link in the later posts... I copied the link to the attachement.... Another thing dat's really bothering me right now. I just did a restore point after I downloaded the 2013 software, but when it…
  • Hello Could you please post the email on an external resource and leave here the link? I can not find a screenshot in your posts. Take care. It's already uploaded but I don't know how to put it in the post. It's in My Controls attachements list. I also posted the link in the later posts... I copied the link to the…
  • Upgrade Error! Kinda surprise the uninstall program did not create restore point or an undo patch in case we run into errors.
  • I can't seem to upload attachements... dunno why!
  • Hello Jabbacks and welcome to the forum, Answer is YES. Also you could upgrade your current Bitdefender 2011 with the same license key to 2013 version if you want. Please check this link Best regards. Thanks alexx69
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