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BD-IS 2017
Hi, How do I disable/pause anti-virus on Internet Security 2017 temporarily I'm trying to install a file but AV keeps deleting it. Thanks!
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Internet Security License Key Gone
Hi, I used to have a Bitdefender Internet Security 3-User/2 year license but after I installed this Antivirus Plus on a friend of mine's laptop and registered it under my account, my IS license is gone. I still have more than a year on it. I would like to retrieve that cuz as of now, my laptop has changed from internet…
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Application Error: Seccenter.exe
After installing this upgrade, I kept getting this error when trying to open BitDefender Internet Security. Looks like software is working except when trying to open it. Thanks!
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Bitdefender Transfer
Hi, Just wondering if it is possible to transfer license from 1 computer to another. I am asking this because 1 of the 3 devices I installed bitdefender on has a broken screen (Toshiba Laptop). I live in remote islands in the Pacific and parts are mostly unavailable. This laptop hasn't been in use for a long time and it's…
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Internet Connection Issues
I am now unable to connect to certain websites including the most popular FaceBook. I'm just asking this to check if my computer is infected. I searched the net for this issue and some said it is anti virus or firewall. But then, I used to connect to them before.
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Password Hijacked?
I've been using the same password to do settings in BD but just lately, I cannot access it. Is it possible it's been hijacked or is there a way to retrieve? On Access Scanning was set to Normal but now, it's changed to Custom. I just noticed that and when I tried to change it, it asked for password and cannot accept the…
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Bd Sp Zip File
Dunno what to do with this so I'm just sending it....
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Vssserv.exe Missing
The "B" icon became black and when I open bitdefender, I got message saying vsserv.exe is missing. What is the problem here? The bitdefender is disabled. It's like 3 times today and still having the problem... Thanks!
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[resolved] Bd Main Menu
Hi again.... When I click the BD icon, menu pops up with nothing inside. Only the top icons like, Events, Settings, User Mode. When clicking Settings, it shows 'Settings Overview' and under it 'General'. All the rest of the options are gone, Anti-Virus, Network, Update, etc. What happened here?
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Infected Files
Scanned and picked up the following: "The file C:\Program Files\Common Files\Bitdefender\Bitdefender Thread Scanner\smartdb-ntfs.db has been detected as infected. Bitdefender could not clean this item. Your computer is not virus-free." "The File C:\Program Files\Bitdefender\Bitdefender 2013\onaccess.date has been detected…
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Cannot Access Local Websites
I cannot access local websites. Following are the links: http://mihsmeto.org/public http://tilmake.ntamar.net Is it bitdefender or my computer? Other computers running bitdefender 2012 seems to be ok. All these are included in BD Whitelist and Internet Options Security Trusted Sites. ?????
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Uninstall Program
It could be better if you implement a system restore point in the Uninstall program. Now I have to redo all that I have done during the past 2 days. thanks for ur understanding!
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[resolved] Bd Upgrade
I have posted in the upgrades section regarding the same matter. I was refered here. http://forum.bitdefender.com/index.php?showtopic=36987 Well, after downloading the whole 2013 upgrade and following what Chris said, I still get the same error on the image file posted there. What is the problem here now?
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Update Error
Hi, I have downloaded all files (uninstall & setup) to upgrade my edition for Av 2011 to 2013 (Following the Upgrade Guide here in this forum). Uninstall was successfule but when trying to run bitdefender_antivirus program it returned an error. Well I tried running it for like 4 times, restarting computer and now it's…
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Upgrade To 2012
Hi, I currently have BD 2011 Antivirus Pro 2 yr/3 users copy. Is it possible to upgrade to the 2012 version using the same registration key for BD 2011? I still have over a year on this product. Thanks!
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Antivirus Pro 2011 Inoperable
Hi, I just noticed today that my antivirus is disabled or inoperable. Every time I click the BD icon, it does nothing. So I start browsing the BD folder and decided to click the "Troubleshoot.exe" file. Following is what I got: "BitDefender detected probles with the product registry keys on this PC that cannot be resolved…
