Master1

Yes, I have downloaded it recently. check the Pic Please. I Tried 2013 weeks ago and at that version I had 2 problems 1-Hidding modules include Update. 2-IDM won't Stop. so i decided to downgrade to 2012 . and First of all I formatted my hard drive ,changed my windows ,Then install 2012 . But I still have the IDM Problem…

Hello I need to clear some things: the reported situation is just a display issue and it doesn't affect the security of the PC. I have collected the logs from the 2nd PC and forward them to my colleagues. Take care. Thank U Christian. how long does it take to find a solution ,u guess?

Hello Master I have downloaded the logs, you ca post the ones from the other PC too here. I will take a look now on them and then send them to our developers. Thank you for your cooperation. Have a great day! Hello Chris this is the 2nd PC logs.......... http://www.mediafire.com/?keda6d3spdyeb4e I cant give you the third…

Dear Christian I have tried all the ways discussed in the forum(Registry fixes, uninstall and reinstall in all the possible ways) after an update and restart , I just have 5of9 modules available. I have 3PCs with the same problem, Do you want log from the others too? PC1 Log.....Uploading My Log file:…

Dear Christian I have tried all the ways discussed in the forum(Registry fixes, uninstall and reinstall in all the possible ways) after an update and restart , I just have 5of9 modules available. I have 3PCs with the same problem, Do you want log from the others too? PC1 Log.....Uploading

You're welcome Master! What a nice option to have..a MacBook Pro, I'm jealous edit: and if it's just the update module, then you're right, all the other av engines are probably ok. No it's Not just the update module, I Only have 5 of 9 modules available, But the missing ones is not very important and Essential for…

Just a thought Master!, I noticed that you have tried to install Bitdefender on 3 PCs, that we can't get you up and running. My thought is, to maybe uninstall it (as you have been from Programs and Feature and the uninstall tool) from your "second favorite" PC, leaving it on the other two, and install MSE (light foot…

I paid 80$ to use a perfect and comfort App that would not need any care until it's 366 days, So I spend 3 first days of 366 days looking for a solution for this situation!!!!

You got me thinking NastyNate, without re-reading this thread, did anyone try to run a repair when uninstalling, or since it didn't install correctly the first time, would that have helped? Not Helped at all!!! It seems we've faced a Super Problem!!

Yes , We're waiting for the Support Dept. to solve this annoying problem.

You can maybe wait to see if anyone else figured this out, or wait for Christian, (could be Sunday or Monday) or try phone support. http://www.bitdefender.com/support/consumer-phone.html edit: Did you in your previous attempts use the "stub" installer as Gini mentioned above? no. i am trying now.

So if there anything else you guess it could be effective on this problem , tell me please. I still have the same problem on my 3 PCs.

Are you using the full offline download version (the .exe file)? http://forum.bitdefender.com/index.php?showtopic=35494 Right click and run as Admin? yes exactly.

For BitDefender 2012, had run CCleaner program. Could find many, many orphan files. It seems that the uninstall utility for the 2013 version worked better. To me, CCleaner did not find orphan files I explain the steps used again: 1. uninstall from control panel 2 restart 3. run the uninstall utility 2013 4. restart (even…

I used control panel to uninstall, then restart. I then used the new uninstall utility, you can download here. I rebooted again, then I installed bitdefender! Thankx for your Accurate information. I am trying again now , based on what you said.

I posted the solution only after I tested myself. We performed manual update, I rebooted the PC several times and everything works OK I'm glad I he could to be helpful I apologize for poor English! I hope you understand what I want to say I uninstalled product from control panel and re installed it, when I update it and…

I just reinstalled Bitdefender and it worked perfect. did you completely uninstall your product and reinstall it? or just overwrite?

Hello In the current case, I don't think your have permissions on some registry keys. Reboot again in Safe Mode and type regedit in the Search box from Start. When you see Windows Registry editor in the search list or regedit.exe, right click on it and choose Run as Administrator. In Registry editor, locate the following…

Safest solution: reinstall Bitdefender , and will fix the problem. Today, I had the same problem! I advice that I wrote, I was told by a technical support engineer To me it worked! Good luck! Hi, Please Update your reinstalled product and reboot your computer ,See does the problem still solved or it backs again after…

Hello Did you tried to reboot the PC? Thank you! Hi I have the same problem exactly, and downloaded and installed the .reg file in safe mode , and rebooted many times , but I still have that problem . But when I ran .reg file in safe mode and restarted into the normal for a moment like 5 sec. the modules were back but they…