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Comments
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Hi @dvsls @Flexx It seems that it's working again on my pc, the malware detections are being sent to bitdefender central and show up in the security tab in central. Not all detections show up in the bell icon though but they do all show in the security tab. Thx
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Hi @Alexandru_BD @Gjoksi Update: The malware detections on my laptop are now showing up in central in the security tab, some detections still don't show in the bell icon on the top in central but some do, they all however do show in the security tab. So I guess it's mostly fixed at least on my pc. Thx
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Hi @Fried I have the same issue with the new version 3.3.234.2411, on my device however it works again after about 30 minutes after booting my android device. I made a post about it: https://community.bitdefender.com/en/discussion/99656/bitdefender-scanner-no-longer-works-on-android-after-update-to-version-3-3-234-2411
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Hi, I have same issue on my android but only the first 30 minutes after I've boot the device. I have also tried reinstalling the app but the issue persists. I've made a post about this issue on this forum and I made a ticket about this issue with bitdefender support.
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Hi everyone, Update: When I boot my android device I cannot use the manual scan, also the in the "app lock" tab it shows no apps listed (the app list is empty) and in "account privacy" it's not showing my account. About 30 minutes after having booted up my android device the scanner works again and app lock and account…
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Hi @a6fixer What version of the bitdefender mobile app are you running? You said it just started or you just noticed it today. I have a similar issue on my android TV box since the last version updated today that I can no longer run scans, my scam alert is also off and when I turn it on and switch to a different tap and go…
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Hi @Alexandru_BD @dvsls has let me know on my other post https://community.bitdefender.com/en/discussion/99559/bitdefender-total-security-version-27-0-35-146-malware-detections-not-showing-in-central#latest "We are aware of the issue, and a fix will be delivered soon." Is this an issue that bitdefender support is aware of…
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Hi @Flexx Thx for the swift response, I did as you suggested and removed my device form bitdefender central then logged back in my account in the bitdefender total security (I did not have the option to first log out of the app, only to log in with a different account). My device was successfully added to my bitdefender…
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@Alexandru_BD @Scott Update: I found a way around the expressvpn not working with the bitdefender firewall. As I said in my earlier post it's only the lightway protocol that has this issue, however when connecting with the openVPN protocols the bitdefender firewall works with it but you cannot use the expressvpn threat…
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@Alexandru_BD @Gjoksi I've uninstalled and reinstalled the bitdefender mobile app on my device from the google play store and now I have an older version running on it: version 3.3.224.2368. This version doesn't have the app anomaly detection issue.
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Update: I've uninstalled and reinstalled the bitdefender mobile app on my device from the google play store and now I have an older version running on it: version 3.3.224.2368. This version doesn't have the app anomaly detection issue when I boot my device, app anomaly detection stays on, I do get a message in the main…
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@Alexandru_BD @Scott I have an update, It's only the expressvpn lightway protocol that's not working with the bitdefender firewall, the expressvpn openVPN protocols (TCP and UDP) do work with the bitdefender firewall. You guys probably already know I assume as you are working on a fix but I just figured this out now.
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@Alexandru_BD @Scott Bitdefender support has let me known that the developers are aware and are currently investigation an issue that causes this issue with expressvpn and the bitdefender firewall, they told me they will automatically update bitdefender when they have a fix.
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Alexandru_BD I've reported it as a false positive.
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@Alexandru_BD @Scott A friend who has bitdefender and also runs the expressvpn app has the same issue with it, when connected to expressvpn his firewall makes no rules and existing rules don't work and the "access application" tab in the firewall settings is blank when connected to expressvpn on my friend and my…
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I just checked with 3 friends who also have bitdefender and only one of them gets the bitdefender warning when visiting watercoolingshop.be , the rest and myself get redirected to the new url, does this mean it's broken on the pc's who are not getting the warning? I'm not getting any certificates warnings of sites that I…
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Update; after resetting the firewall rules notification work normally again also with northvpn.
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@Alexandru_BD @Scott Bitdefender firewall works with northvpn but it have noticed that when I'm connected with northvpn when I launch an application for example firefox it does not give a notification in the tab "notifications" when I launch a new program the firewall has not yet set a rule for, it works normal without the…
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@Alexandru_BD @Scott I contacted support and they advised me to reinstall bitdefender which I did and I also reinstalled the expressvpn app, however the problem persists with the expressvpn app. I have now installed nordvpn as an alternative and that one works with the bitdefender firewall without issues (so far). I will…
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@Scott I did what you said and it gave me notification to allow programs including expressvpn and lightway.exe, however I don't get the notifications when I'm connected to expressvpn only when not connected to expressvpn.
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@Alexandru_BD It was set on automatic, when I set it to allow it still doesn't make any rules and when I set it to block it doesn't even block anything when I'm connected to the expressvpn. I have reset the rules and the only rule that's being made by the firewall is for the lightway.exe (this is a component of expressvpn)…
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It seems to be fixed on my machines.
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I have same issue now on 3 pc's since today.
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I just heard from a friend who also has the same version of bitdefender total security on windows 10 and she has the same issue, bitdefender updated from 27.0.16.87 to 27.0.16.87 and now the firewall no longer works.
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@Mike_BD Update: The system scan froze my pc again today on a nvidia file, the sdd went to 100% in taskmanager even when the computer hdd led did not blink. I have the latest version of bitdefender 26.0.7.41 and have been scanning with the system scan instead of the custom scan since it updated to that version, it only…
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@Mike_BD Update: I did what you suggested, run the custom scan with registry disabled, I've been scanning every day for the last 2 weeks with registry scanner disabled and haven't gotten a single crash on my system yet with the scanner, so I guess that seemed to be the issue at least on my machine as I see other people on…
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@Mike_BD how do I turn registry scan off? I only have 2 different scan options, fast scan and system scan, when I go in the antivirus settings and try to edit the scanner options or make a custom scan I don't see an option to turn the registry scan off. I do see an option to "enkel toepassingen scanner" just scan…
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I placed a comment on 18 October on this thread about this issue. I still have the issue and I noticed when the scan freezes my computer it's always when it's scanning a registry entry, I hope this might help you guys to fix this issue.
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I have same issue, I have an Acer laptop aspire VX15 (has i7 cpu with 16 gigs of ram), the system freezes up after about always 20 min into the scan, I can still move the mouse curser but nothing responds when I click on it and even Ctrl Alt Del does nothing, only option is to do a hard reset (the scan does sometimes…
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I have same issue, I have an Acer laptop aspire VX15 (has i7 cpu with 16 gigs of ram), the system freezes up after about always 20 min into the scan, I can still move the mouse curser but nothing responds when I click on it and even Ctrl Alt Del does nothing, only option is to do a hard reset (the scan does sometimes…