Petersl · Defender of the month · ✭✭✭

Yes exactly @Alexandru_BD, when I give somebody a like that like would be for example displayed with a darker color or maybe fat so I could easily see which post I have already giving a rating and which post I haven't.

I would also like to see this highlighted as this would also be useful to see which post you have already rated. +1

I second this request +1

Hi @MCCD I'm sure the others who have this issue and submitted logs and screenshots to support will also get a subscription extension if they ask support.

Hi @Alexandru_BD I just got the 6 months extension added to my account thanks. When will the version 27.0.44.217 be available to download from central?

Hi @Alexandru_BD The bitdefender mobile app on my android device updated today to version 3.3.254.2476 and it still freezes and crashes after when after running an manual scan I run a second scan 1 minute later when staying on the scan tab in the app. If I however tab out of the scan tab after having completed a manual…

Hi everyone, I have noticed a new issue since I reinstalled bitdefender total security to the version 27.0.41.208. What I do until this issue with the version updater getting stuck at 84% is resolved is after the definitions auto updater has finished that runs about 5 minutes after boot I disable the automatic updater and…

Gratz to all the defenders of the month.

Hi @Nunzio77 If I after first running a manual scan then go to a different tab in the mobile app then I can run a second manual scan 1 minute after the completion of the first scan without issue. I think it has to do with the minute counter of the last scan done, I've noticed that this counter shows last scan 1 min ago…

@Alexandru_BD can you look in to this thx.

Hi everyone, After the update to version 3.3.252.2474 that fixed the manual scan repeating itself I've noticed a new issue. After running a manual scan and then running a second scan about 1 minute later the bitdefender mobile app freezes for a few seconds and then crashes to the homescreen of my device, after that I can…

Hi everyone, Update: bitdefender support has sent me a update about the updater getting stuck at 84%: "Hello, Thank you for your patience and understanding while we're working on your case. I would like to give you a heads up regarding your bug report and inform you that the fix is still being developed but I have no…

Hi, For me personally having bitdefender antivirus and firewall on Linux would defiantly make me switch to Linux permanently. I think with what Microsoft is doing with windows 11, the copilot+ and recall and making it more difficult to install windows 11 with a local user, I think this makes a lot of people switch to Linux…

I would also like to be able to see the number version in central on my devices and also be able to see the number version of the download installer file in central.

Hi everyone, The bitdefender mobile app updated to version 3.3.252.2474 and I'm no longer having the double scan issue. After running a manual scan the scan no longer repeats itself. I'm also no longer having the wrong scan animation bug the running a manual scan, these 2 issues seem to be fixed in version 3.3.252.2474 at…

Hi @stnert I'm no longer having this bug when automatic profiles are turned on. It seems to be fixed at least on my device. I'm using bitdefender total security.

Hi everyone, The mobile app on my android device updated to version 3.3.252.2474 today and now after running a manual scan the scan no longer repeats a second scan after the first scan has finished. The issue seems to be fixed in this version at least on my device. Thx

Hi @Alexandru_BD Support has responded to my tickets. Thx

Hi @Alexandru_BD I've been contacted by support and the issue has been resolved, my address now correctly displays in the central. Thx

Hi @Alexandru_BD Can you let us know when version 27.0.42.210 is available for direct download from central thx. Also it would be great if the version number could be added to the download window in central so we could know which version it is and not have to install it to find out. And maybe also add the option to…

Hi everyone, I uninstalled bitdefender and then reinstalled using the install file that I downloaded from central which is version 27.0.41.208. After install bitdefender tried to update to the latest version after version 27.0.41.208 and again failed to do so, updater still gets stuck at 84% when trying to update to newest…

Hi @Alexandru_BD Yes I did reply to the same open ticket, I'll await the reply from support. Thx

Hi, Is the newest version that has the fix available to download from the central? Which version is now downloadable from central? Thx

Hi @Flexx I've done that and they told me last month: "I've forwarded the details to our development team and I will return to you with further updates as soon as we have one." I've contacted support again yesterday and now they are requesting I explain the issue to them again almost like they have forgotten? the issue I…

Hi everyone, Support has been very unreliable lately, I have a few tickets which I'm not seem to be getting any reply on, one I haven't had any communication on with support for about a month now even when having sent several mails to support. I understand it can take up to a few day but weeks to months come on.…

Hi @Dbase22 It could be caused by a variety of reasons, it could be that your connection to the VPN server is to slow (to high latency), try connecting to a VPN server that's closer to your current location. Try switching to a different VPN protocol for example switch to the openVPN TCP protocol as this protocol is more…

Hi everyone, Update: after my brave app on my android device updated yesterday through the Google play store bitdefender mobile ran an automatic scan on the app for some reason (it normally never runs an automatic scan) then after I rebooted my android device it generated a report for the automatic scan but still no report…

Hi @Li Best to factory reset your pc or permanently delete any file on it if you have any sensitive private files on it before returning it to the store by using a third party software to permanently delete files. Here is a guide on several methods to do this:…

Hi @rogcat1 Microsoft has a lot of issue with the new rollout of windows 11 24H2, one of the issues this update version seems to have is incompatibility with some apps. This might be the issue you're facing. Best thing is to revert back to the previous version of windows 11 that you had installed until Microsoft has these…

@Alexandru_BD can you help with this? Thx