PinguThePenguin

Hi PinguThePenguin, In order to troubleshoot the issue you contacted us, I created for you the Ticked ID:201105191013123. Please check your e-mail associated with your Forum account, follow the steps I sent you and reply me with all the information I requested you. Thank you! The problem has reappeared as of today, May 22.…

Hi PinguThePenguin, In order to troubleshoot the issue you contacted us, I created for you the Ticked ID:201105191013123. Please check your e-mail associated with your Forum account, follow the steps I sent you and reply me with all the information I requested you. Thank you! Thanks very much for supplying me with the…

You can run the BitDefender Online Scanner to check for viruses & malware. Regards, I am having a slight problem with what you are saying. As originally posted, the BD sys file problem causing the BSOD only occurs on my pc when I am using IE8. I have verified this by using Google Chrome consistently for the past two weeks…

Many thanx for the reply. I was wondering. I suppose it won't hurt to check the PC for malware etc. before installing this update ? Normally, I tend to scan the whole system with both Ad-Aware, Spybot S&D and an online scanner such as ESET before installing any security software. I am only asking this because prior to…

Hi PinguThePenguin, In order to fix this situation I would recommend you to upgrade for FREE to BitDefender 2011. Before going through the upgrade process, I need to know if this new version is compatible with your system. If you want, you can send me a PM with a Screen Shot with your system configuration or just tell me…

Hi PinguThePenguin, Be informed that I tested on my machine the same things you described and the issue did not reproduced. In order to see if the BitDefender Game/Laptop mode has been affected by your recently installed software, open BitDefender - > click on Settings -> switch the UI to Expert -> Game/Laptop mode. In…

Say, I am not sure whether this is related, but I have noticed something similar going on as from yesterday evening. Might be a coincidence, though. Yesterday I decided to install IE7 Pro v 2.5.1 (addblocker) to give me more options to block those annoying ads when browsing with IE8. Almost immediately afterwards, I…

I am getting really bored with this ######. Yesterday I couldn't turn game mode off, today I can't turn it on. Plus, BD decided to alter my general firewall and antivirus settings. What is going on ?

Same pain in the ###### problem here, The default solution "Open BitDefender in Expert Mode, click on the Game/ Laptop Mode module . Click on the "Turn Off Game Mode" button and this option should stop being active" doesn't work either. What am I supposed to do with it, except rebooting the system ?

The solution Eric provided on another thread, by turning off both AVC and IDS at the same time, is indeed the only solution. I have been playing like this consistently for quite a while now, without any problems. The best one can do is actually: - turn the connection to the internet off - turn off AVC and IDS (no need to…

Seeing as I have a Nvidia GeForce 7600 GT graphics card, the thread you posted in reply seems to confirm my suspicions. Turning real-time protection off is probably the only solution available for the time being. I have not tried this yet, but I bet this will do the trick, indeed. Which sort of begs the question as to why…

I know this is an old thread, but I just recently switched to BDIS 10 from 08 and started having the same problems. It doesn't seem to be a game mode problem as it happens whether game mode is enabled or not. But randomly throughout many different games, the sound will start echoing and get really bad. It didn't happen…

Thanx for the info BTW. Sorry I am a bit late to react. Last time I decided to give it a rest for a while. So I didn't do a thing. To my surprise, a few days later the Scan Activity Bar reappeared of its own accord. However, this week the whole problem has resurfaced again. The Scan Activity Bar is gone. This time I am…

Hi Pingu: Just to let you know that whilst I'm still seeing the activity bar I'm also suddenly not seeing the banner announcing that emails are being scanned. This is just one of several problems which I'm getting with BD2010 which I have posted today. But no responses as yet. For some reason, I am becoming suspicious of…