RomKnight

Just want to make sure that +-600MB is standard mem usage. It is always around that on my PC with a few services disabled. I mean, I used the toggle switches but not sure they actually, do something, example, if I disable the AV or EVERYTHING, none of the BD services disappear from task manager, nor the memory comes down.…

in Very high ram usage Comment by RomKnight June 19

@Alexandru_BD A simple front end to said ticketing system would avoid navigating, in your words: "To sum it up, support is a much more complex ecosystem, with multiple ways and channels available". Emphasis on complex Users don't need multiple and convoluted ways to get support. So no, it is not really clear because as far…

in Very high ram usage Comment by RomKnight June 12

@Alexandru_BD On point 1 - I said, that was promptly uninstalled so I know how to do that. The point is that it is do NOT impose "features" on customers. If I want it I'll install it and forcing it just annoys me as I have to do one more step to actually finish the install, which is to remove a "feature". And I feel I have…

in Very high ram usage Comment by RomKnight June 12

It is true that it is FAR from escalating as quickly. By now, as you know, I should've rebooted under previous abnormal circumstances. But just because the speed is different, doesn't mean the problem is not there. Today is now at 600MB and the time it too to write this it increased by 1MB. My previous post it was floating…

in Very high ram usage Comment by RomKnight June 10

@camarie 2 days ago, I got an email saying this was fixed on last version. Installed and after two days and nearly 6h now, I have to say it is better, but it is STILL a problem. It started with 376MB of RAM and it is now at nearly 600MB of ram usage. It's just a matter of how long BD will crash my PC. This will probably be…

in Very high ram usage Comment by RomKnight June 9

MB of course, at boot and for a few hours only. After that every scan or whatever adds up until I run out of memory. I already did my part with logs and whatever was asked of me, hence my "seriously" above. Just read backwards and you'll understand the why the sarcasm. I'd still have valid 5 licenses for a while but I've…

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight February 17

😂 Seriously?

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight February 16

I'm still waiting for an answer from BD after months. ONE process of BD runs between 400an500gb at reboot. After that is always going up until you have to reboot. @Pogossian Here's what I did: Quite a difference huh? never went above 150GB - that I noticed - and that's when scanning.

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight February 15

So I tried Norton 14 day trial. Guess what is NOT happening with it installed in 5 hosts? Problems are not happening. Thanks those who genuinely tried to help. I have to say however, you guys really are defending a shirt that doesn't care about the customers. I'll move on even with over 150days left, still on my license.

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight February 4

@M1cr0n Any news on your part? Might help with my problem. For months now I'm waiting for a solution and nothing is happening besides reboots.

in Very high ram usage Comment by RomKnight February 1

major update today (one of those requiring a restart) so now I have engine version 7.96029, build 27.0.27.129 Updated at noon, and already over 1GB of mem use WITH everything disabled!

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight January 31

Why do I have this feeling that BD knows the problem is going to go away when my license expires? Still same old same old. Use some software that keeps reading files or move a lot of them from one side to another for long enough, or use some torrents with lots of files in it and the mem usage will go up and never freed. I…

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight January 30

@Alexandru_BD Do you have any news? Still nothing on my email at least

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight January 7

I'll give it a shot of uploading and sharing a link to another place. Pretty sure this is not the desired way so here's a suggestion to BD to work on this. In any case, thanks for giving me the option as I was really unaware it was a possibility. /edit I gave gofile a chance and tried to upload 1 .dmp of the files. It also…

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight December 2023

Thanks but that site doesn't feel safe and actually shows in google transparency report website. I use Firefox but now I tried Edge and still got the same error. Apparently for Edge I can install an app but even that way I got "An error occurred" whilst uploading, very vague. I'll have to wait for the answer.

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight December 2023

A picture is worth a thousand words so I'll give you 2: 100MBit upload fiber doing nothing when trying to upload.

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight December 2023

Thanks @Gjoski The problem is that I don't exactly know what was(n't) uploaded. The dumps from bdservicehost alone are in GB's. Still, I gave a shot but unfortunately, it fails. It doesn't even go halfway through the smallest of the dumps at 1.28GB in size. Then I tried the biggest one just in case it was that particular…

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight December 2023

Something good for a change. They finally asked for something more. I had to install some software for debugging but sending the logs... failed . I hope only one of the files failed but I requested a new upload link which I'm still waiting for). I was asked to inform them as soon as the upload was done so I was hoping…

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight December 2023

And for some reason every new answer is always condescending and only thing people read are the repeated answers from others with "solutions" that do not apply. I opened a case because nothing worked, except the workaround with the rammap tool but it just delays the problem and seems to affect some other stuff as I can't…

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight December 2023

Yet another month. No feedback from BD but the problem remains.

in my bdservicehost uses too much of my cpu and memory all the time, how can i fix it? Comment by RomKnight December 2023

I'm not sure if it matters or help, but I used sysinternals ramMap downloaded from MS learn microsoft website (can't post links) and by using "empty prioriy 0 standby list" option it bdservicehost went down to 33MB ram usage. Obviously quickly started to come up again and seems to be stable at ~300MB for about 10m but it…