Teksonik ✭✭✭

There is absolutely nothing wrong with my internet connection, my router, my DNS or anything. I use the connection all day long every day for many different tasks including business and dozens of software titles. The only problem I have is with Bitdefender Total Security. It's an intermittent issue with BDTS itself which I…

There were two different error codes, 1020 and 1022. Again my internet connection was functioning perfectly as I was also streaming video at the time.

Obviously. The problem is not on my end as my internet connection is up and running full speed. It's (another) bug in your software which is why I'm reporting it here.

And now updates get stuck at 80% then fail. Come on guys work this out!

I am happy to report that the issue has been solved here. This morning's manual update was back to as fast as it was before this bug. The issue took a while to get resolved but it is fixed now so that's all that matters.

This bug still exists. If the fix has been found and tested then release the update. Update has been stuck on 0% for over four minutes, 12 days after the bug was first reported. If we can't trust you to fix bugs in a timely manner should we trust your software to protect us from malware? This will definitely affect my…

I simply bring it up because as of three days later the issue still persists. It's a follow up to my original bug report.

Still not fixed. Another update today stuck at 0% for several minutes.

So this morning's manual update (because BDTS still will not auto update itself on boot up) took six minutes with five of those stuck on 0%. Once the connection was "found" the update proceeded at a rate one would expect. So I agree with what Timothy M wrote above, it seems to be a problem initiating the update and it…

Yes this issue has only occurred in recent days although many years ago it was present as well but was eventually fixed. I just ran a speed test and my download rate on this system is about 400 Mbps which is 47 megabytes per second so the issue in not on this end. This morning's update took over 6 minutes with a…

Yea I'm fed up with Bitdefender too but I've tried just about everything else including Norton. Only thing left to try is Kas and it's got a bad reputation. Not sure what other options there are at this point.

Sadly it seems like Bitdefender has abandoned these forums. You could try opening a support ticket but good luck with that. Last time I did I came away more frustrated than before and the issue I reported is back. It was like interacting with people who had never used a computer before. Me: here's a screenshot. BD Support:…

Ok I let my laptop stay off for over 3 days and the Widget still showed green which of course makes no sense since BDTS hadn't been updated in over 72 hours. The old Widget used to show a yellow "!" if updates hadn't been done in over 24 hours and a red "X" if they hadn't been done in over 48 hours. So now we see the green…

Is it actually going to do anything like it used to ? It would show when you haven't uppdated in 24 or 48 hours by displaying yellow or red. They took that feature out right before the took the widget out altogether. I'll find out tomorrow. I'm leaving my laptop off for a couple of days to see if the widget displays the…

I don't know. The feature seems to have just disappeared with no warning. Bitdefender have abandoned these forums so we may never know what's up.

Sorry Gracie this forum is almost worthless. Bitdefender staff don't repsond here any longer and the "expert community" is usually not much help. I too get notifications that either Windows 10 or Firefox are out of date when they are really not. I don't know if there is a solution other than to just ignore the…

Many times the Notification window will show "critical windows update available" even though Windows is completely updated or "FireFox update available" but Bitdefender can't figure out it hasn't been updated itself in two or more days. In that case the "auto" update will take an hour to update itself leaving the user with…

Pretty simple question. Thank god for the "Expert Community".

That's not a link to Bitdefender Customer Service. It's a link to "Geek Tech".

Thanks but I was a private beta tester for TS 2019 so I don't need the newbie information. I have used almost every security suite out there so I'm well aware of how they work. You're completely missing the point. Say someone works in an office and shuts their computer down on Friday. They come back to work on Monday and…

Here's another example from my laptop on June 3rd. Notice an hour ago TS found an update for Firefox but yet didn't realize it hadn't been updated itself since May 30th four days earlier. It took an hour to "auto" update so that means for an hour I had four day old definitions. Not acceptable.