Tencent

Outlook 2016 with Antispam does strange stuff to e-mail that has HTML. I already don't auto download via rules in outlook. To view properly I have to disable BTS 2016 Antispam. Excel hangs when trying to enter data in cells after a minute or two. I have to close the spreadsheet and re-open to use it. This does not work…

Tencent, Thanks I did an update and tried again but with the same result. Thanks, Ward Hi Ward, I mean you can repair or reinstall Bitdefender and this method may solve you problem. Tencent

Hi, I am having an issue with "Bitdefender Total Security 2016" basically I can not get "Rescue Mode" to update. I boot into it and it cannot get the virus definitions updated. Antivirus Engines Status: Version: engines not loaded yet. If I choose "Update Now" I then get an error saying: "Update error: the server address…

I have total antivirus subscription for whole 3 years and wanted to migrate to 2016 product. I have tried to add key in bitdefender central in Activation Code option. But there is an error in it and it says "We weren't able to migrate your key. Please contact support." as naturally i try to contact to bitdefender agent 96…

Since Bitdefender have shut down support, it's been difficult to work out how to use Bitdefender. Whenever I click on 'email support' it just keeps going around in circles back to the self-help system. When I try the chat window - it just times out with no one available. Is it true that Bitdefender is in financial…

Well,Bitdefender will delete virus from infected mails when you open it.Also,it will stop it damaging your computer.

I am very sorry but your ways don't work. I install my new system yesterday and I didn't found the problem again.When I open "my bitdefender"web page just now,I found the problem again.I can't getting on the Internet until I close bitdefender firewall.Now I have to close it. Thanks you anyway!

Hi, You can enter the Security Model and unstall bitdefender. When you start your pc,perss F8 key,keep it on 20 seconds.You will see a list to choose,and enter Security Model. thanks.If you still don't unserstand,please reply.

Hello, Have you ever close windows's Firewall and windows's Update? And you can delete the two files which you say. I hope your problem can be solve as soon as possible.

Hi, You should check Bitdefender's service if it has been opened.You can let it open in windows service.Do you understand me? Start Menu - Control panel - management tool - Service Find "Bitdefender Desktop Parental Control"and let it using.

Hi, I using Windows 7 64 bits also.Do you have already close Windows Defender and Windows Firewall?And are you sure your computer can link to Internet? If you put some websites into Bitdefender's white list already and you still can not open those websites,please change your browser.(Have a try!) You can download Google…

Hi, What's the configuration of your computer? CPU? Memory? Do your computer appear this problem before? Thanks.

Hello Have you tried to Unsync that folder and not simply delete it? Also, it is now a folder, it is just a shortcut, the default location is not Desktop. Go to the Safebox module, click on Manage -> Manage folders and select the default one and click the Unsync button. Thank you! Oh,your BitDefender has so many…