abhishekiitd

With deep regret I have to inform you that only after a few days of getting my problem resolved here, the same problem of vsserve.exe is back to haunt me. http://forum.bitdefender.com/index.php?showtopic=27213 That was the link for the older forum, which had supposedly resolved my problem, only to return days later. I am…

Hello, @Leskylaw: with all due respect however more than 90% of the cases I've worked on in which vsserv was the using a high amount of resources was due to one of two things: - other security solution installed on the same PC; - a faulty installation / upgrade of BitDefender; Yes, we had certain issues with VSSERV in the…

Hello, Yes, I will gladly help you. I would however recommend you first, if not too much to ask for, to wait until tomorrow and install the 2012 version as it has an improved real Time protection driver and the issue most likely won't occur anymore. On a side note, do you do anything in particular for this issue to…

Hello, I have found traces not removed from a previous installation of BitDefender: Update Server │├ Type REG_DWORD 0x00000010 (16) │├ Start REG_DWORD 0x00000003 (3) │├ ErrorControl REG_DWORD 0x00000001 (1) │├ ImagePath REG_EXPAND_SZ C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\arrakis3.exe…

@abhishekiitd: Hello, - I am sure that me or who answer your topics gave you the reason why you need to reinstall BitDefender, not simply asked you to do it. - Yes, you need to post in order to explain the issue you encounter in order to provide you with the correct resolution however we also provide other communication…

Hello, With all due respect however if you reinstall it, I won't be able to pinpoint what exactly is triggering the issue you encounter. Please follow the steps below and send me the generated log file: 1. Download this file: http://www.bitdefender.com/files/Knowledge...ile/sysdump.exe 2. Locate and open 'Sysdump.exe' 3. A…

After fighting and trying to end problems with vsserve.exe, many of my programs not responding or or unable to load even when it was not vsserve.exe causing the problem, but disabling BD AV real time protection everything would run like a clock and finally it was causing my computer over 20 minutes to load up I uninstalled…

I did as you said and now there is no problem. So basically, just uninstalling and re-installing did it for me?

Hello, How much RAM memory do you have ? Follow the steps below and send us the result: a) Please go to this page http://technet.microsoft.com/en-us/sysinte...s/bb963902.aspx and download the autoruns file. Extract the contents of the downloaded file and run the 'autoruns.exe' file; c) Wait for the list to be filled with…

You did not sent any download links in your PM. All I received was: - but there was no attachment. Please upload it and send me the download link. Okay here it is:http://www.sendspace.com/file/k53fyr I have also sent you the same through PM. Thanks.

Oh yes and I sent you the log file as an attachment in the PM. Please have a look. Thanks and hoping for a good resolution.

Hello, Abhishekiitd the Support Tool is not a time pass nor a farce. Is the tool we use to gather the information we need to make an idea about the PC details and the BitDefender installation and settings. We are using a tool developed by our Labs, like all the other security solutions Companies. Furthermore, keep in mind…

All right I went through the forum. So this exercise of creating the log file and sending it to you is a time pass. A farce. I am uninstalling the product right away. I also read that BD2008 works without any issues. If you have willingness to give something back to the unsuspecting customers like me who bought your…

Here is the log file. Please reply soon! My laptop is almost usable. This problem is more dangerous than the viruses themselves!