alexx69 ✭✭

Having problems here. I installed Bitdefender 2012 Total Security about a month ago, and then got the free update to 2013. Today I installed Windows 8, and now problems. I could not get Windows 8 to accept Bitdefender. I then found this post, and followed the instructions in post #5, I think, about having to uninstall and…

Hello With the latest product update, the scan starts almost instantly. Please check it you and let me know if everything is OK. Thank you! Hello, As for me, after the latest Build (16.24.0.1682) all functions within "Remote Control", works properly. Thank you !

Hello everyone, I just received "apprep.dll" (reboot required), what kind of improvements can I expect now?

Hello werby3, Thank you for the confirmation of my problem (of our problem) ! I saw your topic and I tested links that you posted. ( http://kallien.caster.fm/ http://directory.caster.fm/ ) I'm pretty sure that we have the same issue(not similiar) with Bitdefender Firewall, but i can´t confirm that I've noticed the problem…

Hello A product update was released. Your build should be 16.23.0.1637(please right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number). In order for the product update to be installed, you need to reboot your machine(you should see in the Events…

Hello Do you have a wireless connection on that PC? We released yesterday this EFX and everything should be back to normal now: http://forum.bitdefender.com/index.php?sho...st&p=163214 Thank you! Hello, I want to update this thread, besides a Quick Scan, does not work either Full Scan via "Remote Control". I am tested it…

What does it mean to have the adapter on trusted ? Why would i be getting lag spikes on the other settings ? Hello jev-11, For each network connection you can configure special trusted or untrusted zones. A trusted zone is a device that you fully trust, for example a computer or a printer. All traffic between your computer…

They have dissapeared this morning but would still like to know what they are! thanks anyway buddy Hello Lumpyox, Green dots that you reported in your post # 1 belongs to Bitdefender Safebox. Somehow you managed to sync your desktop with Safebox( Right click on desktop<choose add to Safebox). In the future, in such…

Hello everyone, What would be with the security of our machines for a period of X hrs ? What if I want to delay the updates 2 hours 15 minutes and 28 seconds today and tomorrow, 2 times for 3 hours 46 minutes 05 seconds? How does it do that? If i turn OFF "auto update" to the above mentioned time, I can do it! Turn ON…

The worst i mean (WORST) company i've ever encountered with. Never again with BD, NO WAY! This time you forgot mention your brother

Hello Rin2, What kind of improvement do you expect to get with this function? The priority is that each of us at all times, to be "up to date". It is an essential element of any real time protection. I'm afraid that this function would not be able to provide it. Silent update is completely unobtrusive and does not take a…

Hello Nera an welcome to the forum, Disputed license that expires in 291 days probably was in a package of 3 or more licenses. Someone who has sold that license to you were separated them and sold individually. When activated first license from one "box" then it will start to expire days from the others, regardless of when…

Hello rnuis, Unfortunately I have to inform you that the newest build 16.22.0.1534 realized yesterday. I hope you get it soon. Regards.

Hello Bogdan H and thank you for your response, I had done steps that you recommended before 2 days ago in that topic ( http://forum.bitdefender.com/index.php?s=&...st&p=159352 ), and I was able to manually remove all unnecessary Rescue Mode entries (in the last 15 days "earned 2 more OS entries, so that in the end was 9).…

You can choose another antivirus software-Norton 360.It's a suit of powerful antivirus software by Symantec Corporation .It can Optimize the computer,Back up papers and Perform activities online safely.Visit My Website I wish to help you ,too. Oh man, you're strayed here ! Be a more careful next time and turn left at…

No improvement compared to yesterday, this problem persists is continuously over 24 hours.

Hello everyone, The whole day today download the updates was too slow, but I get the impression that the situation is better now than it was before. Updates are coming little faster, it is however betterment. I hope it will soon that situation to improve totally.

anyone getting some answers yet on any of these problems??? For some reason when I send a pm I cannot see it in my sent folder... Hello, In order to see PM ​​in your "sent folder", you have first to choose option "add a copy of this message to my sent items folder"(located below). In this case, each of your sent messages…

Hello Luke C and welcome to the forum, Automated message you received, serves to inform you, that your request has accepted. On this occasion, you get a Ticket ID , that is the first step. Now you have to wait for a response from someone from Technical Support via email. Only after that you will be able to send reply about…

Very slow updates, downloading 4 mb takes more than an hour and didn´t completed yet ! I hope this is only temporary !

Hello Christian, I have only one operating system !

After the new build 16.21.0.1504 my problem with Safepay icon was resolved, but currently I can´t use " Remote Control". When i try, i am automatically logged out from "My Bitdefender", this happened to me the first time yesterday.

thank to all I have another Question : My Bit Sometimes Goes to Update and Antivirus Off ! what is this problem ? Hello, Do you still have same issues?

Hello aaron_33 and welcome to the forum, Might not be a bad idea that you try this solution, if this isn´t helpful, just do the repair. Also make sure you have the latest build, because it has solved many issues, counting yours. Regards.

still awaiting a reply why the program comes up key invalid... and then hangs the computer... sent a pm with the key to Christian but no answer. had to do another restore to boot the computer. Hello tiredofBDrunaround, Did you tried to open Ticket ID via "Customer Care" service ?

Hello I have posted a feature request. This will be reviewed soon by our developers. Thank you very much for your feedback! Is there any news about this fantastic request? It´s not necessary that i emphasize how far that improvement would be useful for all of us. Thank you.

Hello ehsan, Did you tried to set your Desktop Parental Control to "Automatic" ? (right click<properties>choose startup type automatic<apply<ok) Or maybe you've already done this but your Desktop Parental Control was still disabled after every "turn on/restrat" of your system ? You should also configure Parental control on…

Same for me - no Safepay anywhere to be seen. However, the first time I logged in to my bank, hey presto, a Safepay dialog popped up. I said yes to it but it didn't work too well. I could not find any means of turning it off so I had to remove Bit Defender and reinstall it to get back control. At least Bit Defender doesn't…

thank you for answering if my Bit be on AutoPilot Mod and update automatically It can't get new build ? Of course you can get a new build via "Auto Update", it's recommended procedure ! Have a nice day.

2 - when I for example install "Bitdefender Total Security 2013 Build 16.0.16.1349" and began to update it ,it automatically will upgrade to lastet version for exp "Bitdefender Total Security 2013 Build 16.20.0.1483" ? or for having "Bitdefender Total Security 2013 Build 16.20.0.1483" i must download it ? Hello Mohsen HD,…