Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

alexx69 ✭✭

Comments

  • Hello punchyourmonitor and welcome to the forum, Maybe you should to look this link: http://www.bitdefender.com/support/What-to...d-off-1091.html There are a official steps and actions about your issue. Also, check this link: http://forum.bitdefender.com/index.php?sho...=39476&st=0 PS: Your system is perfectly safe Regards.
  • Hello odyody and welcome to the forum, Try to repair your product. Regards.
  • Hello AJ777, Please check this link: http://forum.bitdefender.com/index.php?sho...mp;#entry155902 Regards.
  • Hello RichieW, You didn´t done anything wrong You need to be a little more patient, after your 20 posts you'll be able to use all functions related to editing your profile. As I can see you need five more. Regards.
  • Hello redluck and welcome to the forum, Pay attention to the bottom of that e-mail and try to catch sight of something like this.... If you don´t have that option... What can I tell you? Let them to feel on its skin, how good Anti-Spam protection they made Regards.
  • Hello everyone Thank you for your feedback. My colleagues investigated the situation and all our servers were up and running when this topic was created on the forums. Should you need any further assistance, please do not hesitate to contact us. Have a great day! Hello Christian, The problem with the updates is now fully…
  • Thank you, that was useful. I had entered an 8 digit password !! (Actually Bit defender asks for a pin "4-8 digits"). So thats why it didn't work. I typed the first four digits in the cel phone and it worked. I hope this helps someone else. Thanks for the hint. Mario Hello Mario5000, You´re welcome Regards.
  • Hello Christian, After reboot situation is the same, but the size of the updates is now increased. It´s the only change..... Regards.
  • Hello everyone Thank you for your feedback. My colleagues investigated the situation and all our servers were up and running when this topic was created on the forums. Should you need any further assistance, please do not hesitate to contact us. Have a great day! Hello Christian, I need your further assistance because my…
  • Hello Kirill and welcome to the forum, Have you experienced some of these issues that were described in the following topics? http://forum.bitdefender.com/index.php?sho...=16258&st=0 http://forum.bitdefender.com/index.php?showtopic=39232 http://forum.bitdefender.com/index.php?showtopic=39436…
  • Hello Mario5000 and welcome to the forum, Try to remember the password that you "typed" and "re-typed" in your Anti-Theft module(Actions<Lock). You need 4 digits! Regards.
  • Hello knuddelz, Reboot your PC in "Safe Mode" and from there: -go to Administrative Tools<Services<choose Bitdefender Virus Shield<startup type set to "Disabled"<Apply<OK. After that reboot your PC in Windows Mode. Bitdefender is possible to totally neutralize only through a Safe Mode. Regards.
  • Well I bought a lot of Bit Defender 2013 1pc 1year since it was on sale for only 2 cents each, hoping to sell them on eBay for a profit. But before I was going to list it on eBay, eBay banned it after a lot of seller tried to sell it. So I want a refund since the lot that I bought are useless to me now. Thanks Hello…
  • Hello, I Bought bitdefender license yesterday but when i am trying to install it on my windows 8 system its getting stuck at the "Installation in Progress" stage its been here really long i dont know whats wrong can someone help ? Hello Fakhri and welcome to the forum, Download Offline Installation Kit and Bitdefender…
  • Hello awesometuna and welcome to the forum, Give up after only one hour? Could you explain with more details your issue about activation ? Did you had any other anti-virus software installed before Bitdefender, did your license key has been marked as not valid, did you have problems with activating "My Bitdefender" etc.…
  • thks for reply but right now i still have 250 days left and the key i won expires in 20 days. Hello villageidiot55, Do you have (time limit) to activate that license key for at the latest 20 days that would be normally used after that(with 365 days) or will expire totally in 20 days ? Are you first user of that license key…
  • Hello zaythe & Lapwing and welcome to the forum, I think both of you need to perform a clean re-install! Probably after that everything will be OK with your "Auto update" and "Autopilot" features. 1). Download and run Uninstall Tool 2013 (run as administrator & restart your PC when you finish). 2). Download Ccleaner from…
  • Hello evdh and welcome to the forum, I'm sorry to hear that! As far as I know your case is not the first of its kind, It has happened and before...... Check this link: http://forum.bitdefender.com/index.php?showtopic=38521 Regards.
  • Thank you werby3, as I saw that last night and reported it. I didn't want to say anything in a post as to hopefully not call attention to this faux pas, but it may have been right of you to warn averyss, and others here of being careful of what to post Hello columbo, Last night I have reported those links anonymously for…
  • Hello everyone, @werby3, @Will Wood, @olli, Here is the link: http://website.informer.com/visit?domain=watch32.com Every movie is divided into 7,8,10 parts etc. You have to see at least 2 parts from any movie(Harry Potter for example ), no longer than 1 minutes. Then leave this site and close the browser! At the end pay…
  • THX alexx69 Will Wood insists about Firefox and Flash termination trusting only "Process Explorer" and never tried to reproduce the issue under a quiet network (w/o receiving other data). I(we) never said that Firefox and Flash stay open after exiting. It's BD that holds connection opened till Network Connection disabling.…
  • Technical Support should to look up his enthusiasm Word AWAKE, because of him, have some sense here Congratulations Columbo !
  • Here's on my system, before and after. I used delta I/O read/write/other in process explorer to show the direct I/O related to my Wifi connection. after stopping Firefox, I still have I/O but it's not against the BD services, I have a lot of stuff running on this particular system but the process terminates, Flash shuts…
  • That's why you cannot see the issue. If you stop all your network activity (0 Kbps) and then open only Firefox streaming from this site when you exit you will see (in task manager/performance) that streaming does not stop although in "Process Explorer" Firefox and Flash processes are terminated. Then the easier way to stop…
  • Hello Daniel, You're welcome. I hope that you will get help quickly and with a final solution to your issue. Have a nice day.
  • Hello XVeteranzX, I'm sorry to hear that. Honestly, I've not noticed that someone reported this sort of problem, with that specific error. In this case, you should to wait for a response from the Technical Support (via ticket ID that you requested) that will probably require BDSP log from you and see if some installed…
  • I'm currently running Bitdefender Antivirus Plus 2013 engine version 7.45079 Build 16.20.0.1483 Hello XVeteranzX and welcome to the forum, Your build that you reported has been outdated. You should have 16.25.0.1710! Check this link http://forum.bitdefender.com/index.php?showtopic=35494 and first use uninstall tool(run as…
  • Hello Columbo, This is mysterious link you asked for: http://forum.bitdefender.com/index.php?sho...ic=31704&hl Trust me I had a big problem to find it
  • What about those who aren't running multiple security solutions? They still have issues with this newly released piece of junk. Perhaps you should go and help them and answer their questions instead of writing nonsense over here. Hello I think you came to the wrong topic, on a topic, that does not aim to encourage any form…
  • Followed your instructions - do not see anything referencing "Adaware" or "Lavasoft" Any other ideas? Thank you!. Hello Rick49, In this case, the best solution for you is to contact them(Lavasoft) directly and request the latest uninstall tool for Ad-Aware. I sent you adequate link in your PM (due to the rules of this…
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