Comments
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you will not get any help from Bitdefender. You buy the license, if it works for you, great. If not, you'rew screwed as they have no customer service and noone online on the forums to monitor
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I purchased Bitdefender Antivirus Plus 2013 on line from Herman Street. When I attempt to install it I keep getting a pop-up stating 'Bitdefender can not automatically delete Ad-aware'. They recommend that I manually uninstall Ad-aware myself. I have tried every means of locating ANY files of Ad-aware in my computer. I did…
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their online installer ###### ###### just download the offline installer and when prompted to download updates during installation CHOOSE NO! Product updates will be delivered automatically later on Bitdefender's technical support is the worst and these forums and all its support staff are USELESS
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I fixed the issue myself! 1- Login to your facbeook 2- Search for SafeGo 3- Go to the app page, then look in the left side, there will be some security related notifications, click on them, fix them in your Facbeook Account 4- Now try to activate the Facbeook Activation again it will work
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you will never get a response on these forums, submit a support ticket
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Hello.I have some questions about the Registration key.The 1 registration key can be used on one computer(even if i have 2 OS installed on it for example) or is used by the OS(if i have 2 Operating Systems installed i have 2 use 2 license keys)? The next question: How can i verify the number of license i have left(i…
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THIS IS THE WORST SUPPORT FORUM ON THE INTERNET!!! DAYS GO BACK WITH NO RESPONSE FROM THE TECH PEOPLE! SAD AND APPALLING SERVICE
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The anti-spam toolbar stopped working since I upgraded to version 17 of Thunderbird. The toolbar is there but it won't activate. Same here, I tried activating it but nothing happens. I even tried to do a manual update for Bitdefender Internet Security then restarted still no luck. Please tell the guys at Bitdefender to…
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Hello Right now we are making some changes to the servers and we are updating the SSL certificates. It will all go back to normal soon. Thank you for your patience! It has been months since you said this and it is still not working! This is crap
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I have the same problem! I enabled and authorized the Facebook app then it tells me "Facebook protection is not activated for your account."
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you won't get any help from there forums
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I bought Bitdefender Internet Security 2013 to give it another chance after I had bad experience with 2012, but this is even worse 1- My internet became much slower, browsing, and downloading of files 2- Firefox crashes randomly, and I always blamed Mozilla that they had a bug in Firefox 14.0.1 after I uninstalled…
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you will never get a reply. uninstall it and bite the bullet I am doing the same
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Bitdefender is a great product but their support ###### big time
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Hi berryracer, Not recommended for simultaneous use of two anti-virus software. Even if BitDefender and Malwarebytes may work together it would be possible only in the case of using the free version of Malwarebytes (passive protection - not a real time). Have a nice day. Thanks for the clarification Alexx! Cheers bro
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It's under, settings/antivirus/exclusions. You have three to choose from; autoscan, disabled, or ask every time. Please see the attachment. Thanks a lot
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Nevermind, I have filed a case with Paypal to refund my money and cancel my subscription due to your crappy support! Bye bye Bitdefender! Unprofessional Staff and crappy Antivirus that disables itself upon restart even though I am using it on a clean system Windows 7 x64 that was freshly formatted!
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IS anyone on this site here??????????????
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ohh ok, thanks then, ill set up the exclusions
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oh that's great! thanks guys
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Hi berryracer! Why? you only have one computer? You could install your life-time license MBAM on one computer and BD on the other... +1 for columbo, For each computer: only one firewall, one antivirus, one antispyware. And keep in mind the best antimalware is free, between the chair and the keyboard... Best regards, L. I…
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Hi Barryracer, Running two real time security solutions defiantly is not recommended, even the free versions leave some background processes running, and can cause conflicts. see thread: http://forum.bitdefender.com/index.php?sho...p;=Malwarebytes I know it may be a little disappointing to have a lifetime license, but you…
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Bro,please tell me why when I install Bitdefender,First two steps of downloading and scanning are completed but third step of installation does not even starts.........remains 0% why so? Just wait it will install, even on my high end notebook it remains 0% then suddenly starts installing so that's normal
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Hello Welcome back! As long as you use the same email address for the activation and no more that 3 accounts for that license key(because you have 3 users on the same key), it won't get blacklisted. Only the PC Lifetime Edition license has some limitations, the retail license can be reactivated over and over with the same…
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Nevermind, I did it from the Safego.bitdefender.com site and then it worked but from the BIS main window it gives that error
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anyone from the staff care to reply?
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Just received my key
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Still didn't receive my key though although the payment was processed by Avangate
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Would you mind posting where you purchased your 3 year license? I would like to see what kind of deal you were given. 1) I installed the demo 2) I clicked on the purchase link from the bottom of the main Bitdefender Window 3) I then was redirected to a site to pay, I changed the 1 year / 3 pcs to 3 years / 3 PCs and I paid…
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Just purchased a 3 year license for 3 PCs