bootsie

I, too, have this problem at least once a day.

Good morning, I am a first time BD user (XP) and although I like the system there are two items I would like advice on please. I have searched the forum but not found a clear answer to my issues. 1. Should BD automatically update on initial opening of my PC? I can manually update and it silently updates from then on. 2. I…

Love BitDefender Internet Security when the the software is running smoothly, hate it when the software is extremely slow to startup, updating problem....etc. Here's the story, I bought BIS 2008 last year (license for 2pc, 2yr subscription), install one for desktop PC running window XP and the other for laptop running…

I noticed this myself this morning. Surely no program should be able to create a user account on your computer ? Can't log into the account either, keeps saying wrong password which is a bit worrying. I know what pass I would have used had I set up the account or agreed to an account being set up during the install. So…

Hello, I had the same problem you and I have resolved with the help of Support Bitdefender through mail. Here's what they told me to do: Can remove the Bitdenfeder using this tool: http://www.bitdefender.com/uninstall After installing the product again replace the secondary server update by entering this address:…

Internet Security 2008 Real time Protection P2P and file access is disabled Stealth mode and firewall are disabled. I can not enable them. I tried a reboot, no luck. Then I uninstalled BD and reinstalled it, but I have the same issue. Running AMD Phenon 9950 with Asus MB 4gig ram XP SP3 32b I have the BDRegnode and Sysdump…

This is absurd that I cannot cancel my auto renew. I have submitted this five times to no avail. This is what is sent back to me each time This notice is to remind you that your subscription coverage from BitDefender, LLC. will automatically renew soon. If you would like to opt-out and cancel your subscription, please go…

I've recently installed Internet Security 2009 but when I click the icon in the taskbar it doesn't open the program. Also clicking it in the program list on the start menu doesn't do anything. Sometimes it works but usually not. Very annoying! I'm running Vista Ultimate 64 bit This happened to me as well. I know nothing…

You don't have to delete stuff from your registry yourself if you don't want to. There are plenty of registry cleaners around. CCleaner is a freeware one that works pretty well. Yes, good call - this is the one I use too - should have mentioned this in my post, I just wonered what BD had asked the poster to do.

Thats what I am afraid off have also bought a new pc and installed BD TS on it and thats why I am afraid to edit the registry as suggested to make the programme work Surely you don`t have to mess with the registry to put this right, what did they advise you to do?

I had a lot of problems since BitDefender 8. In 2008 I have bought and installed BitDefender 2008 Internet Security and I had an incredible number of problems. Now I have Bitdefender 2009 Internet Security and, after a lot of problems, it's seems to work perfectly. Of course I have called Bitdefender Support many times,…

is there any chance that both passwords are the same? The last 2 figures are different. Maybe BD has taken over my computer completely It doesn`t matter, at least BD now works and everything is fine after a few very frustrating days.

so you logged into windows with the password you set for the bd antivirus product? Yes, I did not know my password for my comp either, so thought I would try the BD one and it worked!

If you have been able to remove problems using another product, please send us the data collected in the quarantine. Here is my solution to the problems I had with BD Antivirus 2009. After many attempts and support not answering me, I thought I`d give it one more try - - on previous attempts the 'update' area was…

I never said that BitDefender is a perfect software. On the contrary, I know that some of you experience problems with it. But from having problems, to being declared "rogue" (by Microsoft, of all things! ) it's a very long way to go... what if Windows Vista was declared rogue, back when it was released and nothing worked…

Same here. Upgraded from BD V10 free offer with 217 days to go at the invitation of BD tech as original my BD V10 was constant "No updates available". This was on November 9th.All worked well until an update on the 17th November which I restarted as requested. This is when the trouble started!!! Unable to FIX THIS button…

In this case, restart your computer in Safe Mode with Command Prompt and you will be able to reset the password there. When you are in Safe Mode with Command Prompt (logged with the Administrator account), type the command net user <user name> <password>, without the '<>'. after that, restart your computer in normal mode…

even if you have had the bd product installed before you should try to use the bitdefender uninstall tool available here, then retry to install the bitdefender product Hope this will help: I have spent hours trying to get BitDefender Antivirus 2009 to work after install today, the 'update' was grayed out completely.…

Dear user. Please note that BitDefender Antivirus lacks a Firewall. By default the Windows Firewall may block your connections. Having said that, please consult the FAQ available on the forums. Thank you. Disable the firewall while installing BitDefender Antivirus 2009, then able it again when the install is complete, this…

OK, I have been using BD for a couple of years and bought the renew Antivirus 2009 a couple of days ago. I was advised to remove 2008 and follow instructions to install 2009 Antivirus, this is what I have done. When I wrote last awhile ago, after install 'update' was not available at all, all sections were grayed out. What…

did you try to upgrade to the 2009 product? OK, I have been using BD for a couple of years and bought the renew Antivirus 2009 a couple of days ago. I was advised to remove 2008 and follow instructions to install 2009 Antivirus, this is what I have done. When I wrote last awhile ago, after install 'update' was not…

@ bootsie is the update module available? and what is the exact error that you are receiving when you try to update bd? Thanks for your reply. No, 'update is UNAVAILABLE', that is exactly how it is written., everything is grayed out. I have contacted live support and sent the sysdump.tar etc, but not holding my breath for…

I tried upgrade1.bitdefender.com but it didn't work either. I have gone back to <removed> and purchased <removed> Internet Security 2009 instead, and am obtaining a refund from BitDefender. It's a pity, because the reviews for BitDefender made it sound great. I am having the same problem. Cannot update at all, I have just…