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Comments
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Alan C, Yes, it seems to be working without any problems. A couple of points. Find and use one of BD deinstaller programs. Make sure there are no BD directories in \program file before you download the installer (eg: clean system). Allow the reboot and click on the red link to the user agreement to make the installer…
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BD support provided the answer to my problems. Obvious when you think about it - but the box does not exist till you click the link text. Dave Hello David, Thank you for contacting us regarding this matter. Please make sure that you have ticked both boxes from the installation window in order to activate the Install…
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Hi, Can you post the urls of the tools? Thanks, David
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Hi, I have exactly the same problem. And I have no solution. I have reported this to support, but the free product does not get much support so we can only wait, or go find an other product. David
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Hi, My FF version is 56.0.2 because I want legacy addons. The current version of BD is 1.0.12.30. Hope that helps. Dave
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Hi. I have discovered a fix for FireFox. Go to the config file (URL: about:config) and search for security.enterprise_roots.enabled . Toggle this to true and things should start to work, I suspect that something is wrong with the BD certificate. More as I discover it. Dave
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Hi, And then it installed - ?? All I did was to download yet again. And it complained about an other anti virus product and once deinstalled it came up. No idea what happened. Dave
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Nth time luckey. Shut down all running apps and it installed. No idea where / what was the conflict. Dave
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Hiya, If you open the Support Center window and choose the Free version from the first drop down box (It says "Please choose your product" - or something similar) then you are not required to enter any license details. I will add that there is no support for the free version, but you may be lucky. Ro. Many thanks for the…
