dennisguy

I have also been a victim of the Trojan.fakealert.5 saga, it affected my laptop which is running Windows 7 64 bit. Windows 7 managed to repair itself, I have run the patch and everything apears to be working with one exception, I am unable to run a system scan, BDIS 2010 tells me there is one issue affecting the security…

I have just upgraded from Windows Vista Home Premium 64b to Windows 7 Home Premium. I am having similar problems with BDIS 2010, can't enable firewall. I do not get any error message. A solution would be appreciated. Many thanks

Hi After initially installing IS 2010 I had a few problems, mainly unable to update. After a lot of hassle and trying different solutions, I decided to uninstall completely, do a registry clean up and then re-install. Install started OK but then stops with the following error:- The installer has insufficient privileges to…

Hello dennisguy and jbates, dennisguy : Most probably you have this issue because the 2008 product was not uninstalled properly from your system. We have sent you an email for further investigation and we are looking forward to your reply with the files that we need attached. jbates:This issue have been fixed and after we…

Hi After initially installing IS 2010 I had a few problems, mainly unable to update. After a lot of hassle and trying different solutions, I decided to uninstall completely, do a registry clean up and then re-install. Install started OK but then stops with the following error:- The installer has insufficient privileges to…

Hello Dan B, We have sent you an email with some trouble shoot steps that will help us further investigate this issue. We are looking forward to your reply with the files that we need. Thank you. Hi Alex Sorry to add to this thread, but I am having similar problems updating 2010 on my second PC (Laptop running XP Home),…