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Hello For the current situation, let's do this: Add this folder to exclusions: You have here all the details: http://forum.bitdefender.com/index.php?showtopic=35502 After this, delete all the files from there(that is a temporary folder, you can delete the content, not the folder). After that start again the software to…

Here it is, please take a look:

Thank you Christian! I truly used BTS 2013 BETA and uninstalled it with the old tool, which actually made some additional problems, but that was mentioned in another topic in this forum (no internet access when uninstalled). Now, I have uninstalled my BIS 2013 with the new tool, rebooted and installed it again and now…

Thank you for the fast reply Christian! I did as you asked me to, added the program to exclusions (all steps from the link you added), rebooted, then left the on-access scanner turned on and I ran the program. Again BIS blocked a file of the program (see the attachment to verify). The program generates a .tmp file when…

Actually I managed to run over this issue by disabling the on-access scanner. I don't get this message anymore, but now if on-access scanner is enabled it blocks some application files access. It surely is annoying, but by disabling the scanner the program works fine.

Is there any progress with the Sandbox case? Please, keep us updated with the situation. Thanks in advance, V.Filipov.

You can google it what I said, as far as I know Google chrome also uses LSP and if you use above said command, all LSP will be removed and you have to re-install Google Chrome. But with tool I mentioned, only the culprit LSP will be removed e.g in this case the "bdprovider.dll" will be removed and the others remain there.…

Hi everyone I'm new to this forum and actually, a annoying problem hafve forced me to post in the forum. I've downloaded the 90 days trial of the new Bitdefender Total Securtiy 2013, using facebook page. It really works like a charm and is the bets antivirus software, no doubt. Problem arises when I'm trying to uninstall…

Hi I need more details about this issue. Which browser have you used to test the sandbox? have you tried another one like Google Chrome or Mozilla Firefox? Thank you! Hi, I'm using Google Chrome v20.0.1132.47, also I have tried Mozilla Firefox v13.0.1, but didn't work on it either.. OS: Windows 7 Ultimate Build 6.1.7601,…

Personally I'm wondering how this made it out of the "beta" myself.. I'm hoping that some fixes are released before some of the AV review sites get their hands on this because with this many bugs its sure to take a pounding review wise.. I participated in the BETA and all those bugs, like the notification issue or the…

So I ran the repair and the results are that the bugs of the Security Widget, both notification and drag-and-drop scan, were successfully fixed. So this method can be officially announced as a solution of the problem. Thanks everyone for the help!

Hey, I also got a huge problem with IS. I had to do a fresh installation after clean uninstallation by using the uninstall tool. that might solve the problem. I used the uninstall tool already to have a fresh install, so this doesn't work for me.. I'll try the repair and let you guys know what the results are.