Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

egfurtkamp

Comments

  • Hi George, I had the samr problem yesterday (see post). Today I tried The New Bitdefender UninstallTool (see here: http://www.bitdefender.com/support/-1477.html) and rebooted. Bitdefender automatically reinstalled Total Security 2016, protection enabled, widget visible, and no greyed-out icon with prompt to login to…
  • Had the same problem, asked question in Install & Activation forum. Tried The New Bitdefender UninstallTool (see here: http://www.bitdefender.com/support/-1477.html) and rebooted. Bitdefender automatically reinstalled Total Protection 2016, with protection enabled, widget visible, and no greyed-out icon with prompt to…
  • Same problem here. Updated to Windows 10.0.10586 (build 10586) yesterday. Tried to repair Bitdefender installation. That worked insofar as Bitdefender now starts with Windows and is protecting my system. However, as with the other posts, my tray icon is greyed out and I get the message to log into my Central account.…
  • Same issue here. Stuck in Game mode, even after rebooting and without running any other software. Would like to use Autopilot, but may be forced to shut it off, as others have suggested. Downloaded Bitdefender 2015 from Bitdefender site after purchase.
Default Avatar