foyle ✭

Alex D, I had some time to look more closely at this situation today and I think I found the cause, at least for my particular problem. I realized how often I had mentioned my stuttering mouse in the problem report and I had thought it was a victim, but it looks like it was the cause of the problem. I replaced the mouse…

I should add that I have not noticed the full logs or memory bloat mentioned by others, but I haven't really looked too closely either. Here are some screen caps of Resmon page, filtered for bdservicehost.

I have been experiencing problems over the past day, and bdservicehost.exe seems to be involved. I first noticed that something was constantly accessing my hard drive every two to three seconds. I could hear it, "brrr......brrr....brrr....", ad infinitum, or at least for sixteen hours or so. Then I noticed network activity…

Roxana G., Success! Thank you for your fast and very helpful response!

In case anyone was wondering, BD had me uninstall and reinstall BDTS18 and the problem went away. They also said that they do execute .tmp files out of the windows\temp folder. The .tmp file I found and submitted to VirusTotal was reported to have malware, BD said they were false positives.

Sorin G., thank you for your reply. I sent an email to bitsy@bitdefender.com with the logs from the Bitdefender Support Tool. That log file is too large for my SMPTA server, so I sent it using Gmail with a link to that file on Google Drive. Please let me know if I need to provide any further information. You may reply to…

Sorin, thanks for your reply. I apologize for taking so long to get back to you. I believe the product was active during the entire timespan covered by the report. I never deactivate the product but I do sometimes switch Auto-Pilot off or on I run MalwareBytes Anti Exploit at startup. I also occasionally run MalwareBytes…

I have much the same problem. I tried to remove a duplicate rule and was asked for confirmation and I gave it, but the rule persists. No matter how many times I delete the rule "successfully", it's still there. This is obviously a problem with BD Internet Security 2015. I'm new here, do the folks at BD read these forums or…