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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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P.s. Curiosity resurfaced and so today I had another look at the BitDefender Threat Scanner.dmp file in our Temp folder, for some reason all the .dmp file contents are gone, the .dmp file still exists but it is blank. Regards
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Hello fredsone, Please please post here a support tool log to see what is wrong: http://forum.bitdefender.com/index.php?showtopic=29927 If the file is too big to attach, upload it on http://www.sendspace.com or http://www.mediafire.com and post the download link. If you were already asked to generate these logs, disregard…
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It is really uncomfortable that I can't check the entire texts or information at once. It's because there is no way to adjust the window size. Also I can't sort the list of application rules(its on the firewall settings) by name or location. Can't do anything about the interface, and it is really uncomfortable. Yes that is…
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HI The popups have stopped :-) Have a great day!
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Hi Any progress with this problem??? Have a nice day!
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Hi Georgia, thanks for the reply. It appears I mistook the popup asking us to activate our product to be an incorrect request for us to repeat the BD 2013 TS activation process, I didn't realise I was being asked to activate some sort of mobile tracking function. I do wonder why the various BD popups don't all state what…
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Possibly a trivial error! Try to re-login. I do not think the problem will persist! Otherwise, a technical support engineer will help you fix the problem! Thanks for the reply Gini. We are not trying to log in when the popup appears, it appears the popups are the result of some other unseen process. Regards.
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It still happening, we just received yet another popup asking us to activate our BD Total Security 2013. And now; We are now also occasionally seeing another popup (see latest attachment) telling us BD cant log in because of no internet connection (our net was disconnected at the time). Since we weren't attempting to log…
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Oops, I see my question has been moved here, it appears I originally posted it in the wrong area. Perhaps I have missed something ridiculously obvious or is it conceivable that my question so silly it doesn’t warrant an answer? Ironically the question does have sufficient importance so as to motivate an unknown person to…
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Note: I don't recall how they tie in a sign-up with subscriptions since I did it so long ago. My guess is via the email address you provided when you purchased a software license that they were the billing entity for. On May 25 2012 I contacted BD and raised my concerns about the method BD was using to obtain their…
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Thanks for the replies. I have a simple approach to systems, if they suddenly change their behavior then something in their operation has changed, ergo, check it out! To date, my security software experiences have taught me that it pays to be vigilant. With my previous security software provider, I noticed my firewall…
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In an attempt to clarify my post here is an update. I posted my current question because some time ago I read that internet villains were accessing our private stuff by hijacking many of our login screens. Apparently they would collect our login details and then use the collected information for whatever it is they do with…
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No, but it would easily be. I'm trying hard for this but nobody seems to follow... As for marysone's comments about waiting...she's just missed the obvious: BD support is again - at least - one step ahead. They're preparing for Mars...time - perhaps they are already there. Regards Yes, I waited with some interest when…
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Hi Porsche Thanks for the suggestion, I will have a look at the java version. Did you see the answer to our other post (1 Feb 2013), somewhat pointed but funny
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Well what to do? If this forum a comedy site? There are so many people asking questions and next to nothing happening, what is going on?
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Ever since installing Bitdefender Antivirus Plus 2013 certain sounds are missing. Mainly the "bing". With BD uninstalled it works just fine. Other sounds seem effected but music and videos play just fine. This has also been confirmed by other users over at Wilders Security Forum. I thought it was just me but now 3 others…
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After following the instructions in "Automatically Immunize Usb Devices In Bitdefender 2013" I had to change from autopilot to user mode to get this to work. Thanks for the reply Charyb. I already had BD set to User Mode
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Hello The .39 build was only too. The issue related in .39. This is just a workaround until the update will be released globally. Have a great weekend! I still cant get the VLC Media player streaming online, I didn't uninstall and then reinstall BD to achieve the .39 version, instead I waited until my updates caught up…
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Thanks for the reply(s) I just want to confirm; if I want resolve the VLC streaming problem I must reinstall and update my Bitdefender Total Security 2012 to the .39 version from my current version of 15.0.38.1605? Also, if a reinstall is necessary does this mean the automatic update process is not able to and/or will not…
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Hello Fred Welcome in our community! You have here the link and the installation steps: http://forum.bitdefender.com/index.php?act...f=241&id=44 Let me know if you need anything else. Have a great weekend! Hi Christian. Thanks for the quick response. Sorry to be a pain, is the link…
