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Vsserv.exe Connecting To Amazon
Hi I am running Vista Ultimate and BD 2013 Total Security. I have recently tried TCPview software to have a look at what is happening with my internet connections. I notice vsserv.exe is establishing and maintaining a connection to amazonaws.com. The connection is active, with the sent/received packets count climbing while…
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Problem With Threat Scanner?
When I was shutting down the desktop computer windows paused the shutdown process and displayed the following message; A problem has occurred in BitDefender Threat Scanner. A file containing error information has been created at C:\Windows\TEMP\BitDefender Threat Scanner.dmp. You are strongly encouraged to send the file to…
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Potentially Malicious App Blocked
Hi. Vista Ultimate and BD Total Security 2013. I noticed a notification that the firewall has blocked a potentially malicious application. I had a look at the BD Firewall IDS tab (see attached screen shot) but couldn't see any info about what was blocked. Is there any way to identify what the firewall blocked? Regards...
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Blocked Application Was Allowed Access
Hi. Vista Ultimate and BD Total Security 2013. The firewall is set to paranoid. This morning I received two popups asking if I wanted to allow or deny firewall access to 2 processes. I chose to deny both requests (see attachment "capture 02"), however when I investigated the 2 new alerts in the BD "Events" area of the…
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Popup Asking Us To "activate Your Product".
Hi. We have Vista Ultimate and Bitdefender Total Security 2013 I have just received a popup asking me to activate our BD Total Security 2013. If anyone is curious I have attached an image of the popup. I am a little confused, we activated our product almost 9 months ago. So, whats going on, is this popup a BD error or…
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Login Windows Reloading
HI. Just checking with people who have the knowledge :-). We have Vista Ultimate and BD Total Security Build 16.26.0.1739. We have noticed a pattern of windows loading and then after a fraction of a second reloading (we use Firefox). This is relatively new (since about mid December 2012) and does not happen with all…
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Popup Asking Us To "activate Your Product"
Hi. We have Vista Ultimate and Bitdefender Total Security 2013 I have just received a popup asking me to activate our BD Total Security 2013. If anyone is curious I have attached an image of the popup. I am a little confused, we activated our product almost 9 months ago. So, whats going on, is this popup a BD error or…
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Confusing "failed Login" Popup
HI. We have Bitdefender Total Security 2013, Vista Ultimate. We just received the attached popup, we haven't seen this before so we are wondering: Does anyone know why BD is attempting to automatically log in (in or even what it is attempting to log into). Since we weren't attempting to log into any BD functions we are…
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Screens/pages Refreshing
HI. Just checking with people who have the knowledge :-). We have Vista Ultimate and BD Total Security Build 16.26.0.1739. We have noticed a pattern of some net pages loading and after a fraction of a second they reload (we use Firefox). This is relatively new (since about mid December 2012) and does not happen with all…
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Does This Forum Actually Have A Purpose
I have been looking at a lot of BD forum posts and it appears there isnt much in the way of help happening here. Is this actually a help site, or, as suggested by others is it merely a good place to talk about the weather etc? We have a change in our computers behavior, it consistently loads and then reloads login screens…
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Usb Device Scanning Not Working
We have BD 2013, 16.21.0.1504. It is the only security running on this computer which is a Compaq 32 Bit, Duel Core 1.8 GHz and is running Vista Ultimate with 4GB ram. I have found BD does not automatically scan or offer a manual scan option for all USB devices I connect. I have followed the steps in the thread titled…
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I Cant Scan Mp3
Hi. I have just upgraded to BD Total Security 2013. I have discovered the 2013 BD wont scan my Samsung T10 MP3, it just doesn't see the MP3. The 2012 version did scan anything I plugged into a USB. I first tried scanning the MP3 with the new circular desktop thingey that is a feature of the Total security 2013 package and…
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Unable To Strean Using Vlc Player
Hi. I am experimenting with the VLC Media player and to date I have been unable to stream live radio using the VLC player (Windows Media player streams anything I ask of it). During my net research I have found others who have had the same problem and the cause is being attributed to the Bitdefender firewall, specifically…
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Firewall Allow, Deny And.... Ask?
Hi, Until recently I was using Avira Premium and have removed it after some problems, I am trialing Bitdefender Total Security 2012 and I am happy with it so far. However, there is one Avira feature that I really miss. It is simply that I had the ability to require the firewall ask whenever an application (or applications)…
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Remember This Password?
Hi. Is there a way to disable the "Remember this Password" popup. I log into a number of accounts and do not want any of the log-in details saved. However, whenever I log-in to an account I receive the "Remember this Password" popup (it gets a bit frustrating). I have tried selecting the "Never For This Site" option but…
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Backup Disc And Product Key.....
Hi. I have tried and now purchased a license for Bitdefender Total Security 2012 (up to 3 PCs, 1 Year). During the purchase process I noticed two issues that I think would benefit from a little attention. The first is the compulsory selection of a license "Automatic Renewal" function. Simply in order to proceed with my…
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Download Language
Hi. After 10 months of firewall and realtime scaner failures, I am going to dump Avira and want to try Bit-defender Total Security 2012. I thought I would test the 2012 Total Security so opted for the 30 day trial, but..... My first language is English and I live in Germany. I have tried and failed to find a site that will…
