Problem With Threat Scanner?

fredsone

When I was shutting down the desktop computer windows paused the shutdown process and displayed the following message;

A problem has occurred in BitDefender Threat Scanner. A file containing error information has been created at C:\Windows\TEMP\BitDefender Threat Scanner.dmp. You are strongly encouraged to send the file to the developers of the application for further investigation of the error.

Uh oh... what the gosh does that mean, any ideas anyone?

Regards...

Georgia

Hello fredsone,

Please please post here a support tool log to see what is wrong:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach, upload it on

http://www.sendspace.com or http://www.mediafire.com

and post the download link.

If you were already asked to generate these logs, disregard the above message and just post the ticket ID.

Thank you.

fredsone

Hello fredsone,

Please please post here a support tool log to see what is wrong:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach, upload it on

http://www.sendspace.com or http://www.mediafire.com

and post the download link.

If you were already asked to generate these logs, disregard the above message and just post the ticket ID.

Thank you.

Ok I have a Support Tool Log, so now if I upload it to http://www.sendspace.com, whos' email address do I put in the recipient box, i.e. who do I load it to?

fredsone

P.s.

Curiosity resurfaced and so today I had another look at the BitDefender Threat Scanner.dmp file in our Temp folder,

for some reason all the .dmp file contents are gone, the .dmp file still exists but it is blank.

Regards