garioch7 ✭✭✭

@Admina This article might be of some assistance: The easiest way not to lose days is to renew at Bitdefender directly to add to your existing Central account. Otherwise, you often have to go through some extra steps. Auto-renewal is another option, but it is more expensive since you don't get any discounts, but you don't…

@RomKnight [quote] Since still have a long time left, I'm here. My reports are just to let know I AM looking at this and want this solved. Though, even IF it gets solved, I will leave BD.[/quote] As a longtime BD user, I am not sure what more you are expecting from BD Support. Your complaint has been escalated to Tier 3…

I have been using Bitdefender Total Security for years. My Task Manager shows this with only one Google Chrome tab open, and the computer has been on for 5 hours. Note that the one tab open in Chrome is consuming more memory than the five instances of bdservicehost. I would note this is not a widespread issue, or the Forum…

To add to what @Flexx has said, Safe Mode does not load BD or other third-party security apps. For the best results when trying to restore a "System Restore Point," it should always be done from within Safe Mode because security software is known to cause restore failures in Normal boot mode. Many people have erroneously…

@Alexandru_BD I was not complaining, just reporting an issue of which I thought you might be unaware. Seems I might have been right. Yes, I could add an exception, but the warnings don't bother me. I think it is kind of ecumenical that BD even warns us about its own Forums! I mean, how is that for non-discrimination?! That…

@Alexandru_BD The warning just came up again after my last post. Have a great day. Regards, -Phil

@Alexandru_BD Thank you for the explanation. I was not expecting to get a warning from BDTS when visiting BD Forums! That is why I reported it. Have a great day. Regards, Phil

@Alexandru_BD I got that notice while perusing this particular News and Blog Forum yesterday and again just now. Up until now, I have not yet seen that warning while perusing other Forums here. I will post back if I do. Have a great day. Regards, Phil

@Alexandru_BD I don't think this is supposed to happen when viewing this topic. Have a great day. Regards, Phil

@DonRon Microsoft does not recommend the use of registry optimizers in general. There are exceptions, of course. Personally, I don't even use the Bitdefender One-Click Optimizer. You mention "another optimization routine." Without knowing which one, I can not offer advice, but I would suggest that you read the Microsoft…

@BBNomad Did you follow the instructions here below: Removed link to Malwarebytes AdwCleaner by @Flexx. Third party software are not allowed to be mentioned on the forum unless approved by admins @Alexandru_BD or @Mike_BD If it survives those efforts, please let us know. There are other options, more complicated that can…

Another +1. That would be a great feature. Have a great day. Regards, Phil

@Pepemilkman This news item on Bleeping Computer might be of interest to you: Hope this helps. Have a great day. Regards, Phil

@harrietwetton I have been using Bitdefender Total Security for over ten years. I echo the comments of @Gjoksi . I highly recommend this product to my computer clients and have for years. It is solid protection. Try it for yourself. There is a 30-day money-back guarantee. What do you have to lose? Have a great day.…

@Ben Labree If I am guessing correctly, this message is not from Bitdefender or Google Play Protect. You might be interested in the news item at Bleeping Computer. Hope this is of some help. Have a great day. Regards, Phil

@Ghislaine Have you tried using the *** Kaspersky Removal Tool *** ? That would be my next step. Use at your own risk. Have a great day. Regards, Phil

@OzTones Whenever I want to restore a Restore Point, I always boot into Safe Mode. That knocks out most programs, including BD, that might interfere with the successful restore. See *** this link *** for more details. Hope this helps. Have a great day. Regards, Phil

@Jack Watts I have used Bitdefender Total Security (BDTS) and Malwarebytes Premium (MBP) for years together. While there is an overlap in the functionality, MBP is not a true anti-virus program, despite the advertising, and BDTS is not really focused on Potentially Unwanted Programs (PUPs) and Potentially Unwanted…

@Habs1st Since I have been quoted by @Scott , I will add my two cents. Discounted introductory prices are usual to attract new customers in the software industry. Once you get the product, it is hoped that you will renew at what is considered sufficient cost to sustain the company producing the product. Bitdefender is not…

Concur. This would be an excellent enhancement to BD. +1. Regards, Phil

@Alexandru_BD Thank you for much for your reply. That confirms what I thought: my laptop was twice seriously overdue for a Build update that was not happening for it but did for my desktop within the time frame you have stipulated. The reinstalls must have "shaken something loose" and permitted the Build updates to occur…

@Alexandru_BD Thank you for your reply. I was hoping that you would stipulate the maximum duration of a rollout so that we users would know when something is not right because we have not gotten the new Build version. I understand the reasons why rollouts are not instant, and I agree with the reasoning if that matters.😉…

@Scott I have never used Avast, so I can't comment on its functionality, but any enhancements to BD that would improve the delivery time for Build Updates has my vote! A year ago, when my laptop got six weeks behind, I was forced to reinstall BD to resolve that, just like this time. There has to be a better way . . .…

@Scott @Alexandru_BD Just after I posted my last comment, I kept manually initiating "Check for Updates." FINALLY, the current Build downloaded and installed. Alleluia! I was two versions behind on my laptop, at least three weeks. I am hoping that Alexandru_BD can shed some light on the rollout times, and if BD will…

@RedsFan Thank you for your reply. I am reluctant to uninstall and reinstall again, removing and reinstalling Malwarebytes Premium. It is a pain. The real question that I have, since Bitdefender reinstalled itself, is how long do the Build updates take to roll out to everyone? I followed the advice on the BD Support Page…

My laptop is still waiting for Build 27.0.16.86. It is still stuck on Build 26.0.36.193, two build versions behind. My desktop has the current build. I went so far today as to uninstall my Malwarebytes Premium, do a reinstall of BD Total Security, and then reinstall MBP. What a pain and no joy! The laptop is still stuck on…

@Scott @Alexandru_BD Thank you for the compliments about my first Sheltie, Morag. I would pass them on to her, but she is deceased. I have another Sheltie now, Moira, 2.5 years old. 🐕 I will try to find more time to visit here, but right now, I have a huge video and photo project on the go, which will take weeks to finish.…

@Alexandru_BD Thank you for your reply. While I am very happy with BD TS, I am not so happy about the hassle entailed in renewing a subscription. On that subject, we have to respectfully disagree. That is one of the reasons why I prefer three-year subscriptions. I don't want to go through the renewal hassle every year just…

@Alexandru_BD , @Gjoksi Finally, this afternoon, 15 days prior to expiry, I was offered a three-year subscription for 50% off. I took it. My subscription is now renewed, and it was quite painless, with no activation codes to mess with, BUT, it still enrolled me in auto-renewal, which I had to turn off and then delete my…