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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Comments
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Hi, So I just purchased BitDefender Internet Security 2011 - 3 PC-1 year via Amazon.com. The amazon program launcher appears to come down fine but on the final step of install, the bitdefender_isecurity setupdownloader appears to just completely hang up. Amazon support suggested its was my connnection but speedtest.net…
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Your "well informed" order taker failed to mention this and having no firewall protection, I was infected with a virus after only a few days. All previous packages in the past always provided this option but I realize Bitdefender can make an extra $20 for this little option. how about making this available to me asap at no…
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Welcome back. Thank you for your feedback. Please feel free to contact us with any additional questions or concerns. Take care I'm baaaack! This is weird. I ran the custom scan (C-drive) and had shut off. It ran, and deleted cookies and shut off. I tried it again, and now it stays on and asks me what to do with cookies. I…
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Hello The is an option but only for the Custom Scan. Please open Bitdefender using the desktop icon and in the main interface click on Scan now. Select Custom Scan, add the targets and click on Scan Options. You have there the option to automatically shut down the PC if no threats are found. Thank you. Merry Christmas!…
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Good day: I've been looking thru the product and the forum here and do not see an options for this but is there an option t allow the computer to shut down after a manual scan has completed? (Want to be able to run a scan at night and not have to come back to shut the computer down before I go to work. I usually forget…
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No, this was the issue they solved in this release. The issue was that even if you see the ON/OFF button turned on the antivirus was still OFF but you couldn't see it because of some bug that is solved now in this final release. Now when the button is set to ON the antivirus is ON as is should be. Hope that I've been…
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Hello Please follow the steps described here and send me a log via PM. http://forum.bitdefender.com/index.php?showtopic=29927 Thank you. Christian: Y'know, I would expect you don't need logs anymore to be able to know there is a problem. It looks like this is just a delay tactic. I have used Norton and AVG free with no…
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Hi Have you used the removal tool to uninstall the other antivirus product? Does your laptop meet the system requirements listed here? http://www.bitdefender.com/solutions/total...%20Requirements Could you please send me a log via PM? You have all the details here: http://forum.bitdefender.com/index.php?showtopic=29927…
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Hello guys With all the respect, this issue is specific. Some of you have incompatible software, leftovers from other security products. That's why I need logs from each one so I can analyze them. You can send me a PM with it. Regarding Internet Download Manager, a final answer was provided here:…
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I wanted to post here earlier but my drive was thrasing. I had to turn off Auto Scan to allow this page to load. In theory, I like the idea of Auto Scan, to use computer free time. But I think Bitdefender's algorithm to determine if the computer is idle or not is wrong. Maybe they have it backwards? They should change the…
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Christi: I replied under a different thread but I have also narrowed the problem to Auto Scan. It scans when the computer IS being used. And I do not mean a light scan. The drive is THRASHING. It is non stop. CPU utilization is low but a computer is only as fast as it's slowest component. As the drive is fully occupied by…
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Christi: I have been following the thread here. I have the same slowdown and it seems to be related to the Auto Scan. Here is what I see: When I boot up the machine, the hard drive is thrashing (ie the hard drive light is constant on). (Sort of normal for boot up but it takes much longer now than before.) Even after the…
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Hello gl89, On a computer you can reinstall BitDefender as many times as you want (even after a Windows format). 3 PC's means that you can have BitDefender running on a max. of 3 computers at the same time. Cristi. Hi Cristi: Thanks for the update. I guess I know what I'm doing this evening!
