graciliano

Sorry I cannot write in German. Both update.exe and update.dll are part of Bitdefender Antivirus Free Edition. I think updates may happen every hour. The main part of Bitdefender Antivirus Free Edition is the service, gzserv.exe. It will often connect to the Internet too since: Bitdefender Antivirus Free Edition uses a…

From the User's Guide included with the installation of Bitdefender® Antivirus Free Edition: 2.1.1. Minimum system requirements * 1 GHz processor * 512 MB of RAM * 700 MB available free hard disk space * Internet Explorer 7.0 * .NET Framework 3 (also available in the installer kit) I have found no problem logging into…

... so does the AV updating ? or doing nothing ? ... ...but this is make me wondering are the AV working in no internet connection environment? I may have seen a situation like that in my system... How long has it been like that? If it remains to be the case: Is this while the system has Internet connection? Bitdefender…

... i am unable to play / bet at nl.unibet.com! After LOGIN there and then choosing BETTING, instead of all the games to bet, i see only a WHITE FIELD. ... GuevaraNL: I never logged into unibet, but given you where able to do it, it is clear that Bitdefender is not blocking that domain. You wrote that some parts in the…

I think you mean "right click." Yes. --graciliano

Today I connected my GPS in my PC for updates, but my antivirus found some viruses in the GPS and has changed all the files and put them to quarantine. I tried restore the files but couldn´t find them in to "log, threat control", what can I do? I'm sure that all the files are still there but I can see only something like…

What you mean by that? GuevaraNL: When Bitdefender Support Center receives a URL submission, an automatic email reply is sent with a ticket number. I found no problem accessing unibet.com. However many websites include third party content within their pages, i.e., files originating in a different domain may be included…

It did another one tonight (5 hours after the last one) that took 34 seconds. My keyboard has sleep, wake up, and shutdown buttons and I always use the sleep one if I'm going to be AFK for a while. Maybe recovering from sleep mode triggers a scan like that other thread says about a reboot? I also did a full scan yesterday…

I can't move the BD Free interface screen around the desktop when using it on Windows 8.1 on a touch screen. This is specific only to BD Free - I can move any other application around. Does anyone know how to move this? The main interface position is fixed. Only the LOGS panel can be moved after pressing on a tiny arrow…

How often is BD free supposed to do quick scans? I read somewhere that it is every 2 days. Mine does it a lot more often than that as can be seen in the attached picture. Also each one only takes between 20-25 seconds and scans approximately 1200-1300 files. It never shows any files as being known to be clean. The details…

Update: This is no longer a problem thanks to Bitdefender Support Center response.

... I noticed a file ... called VirtMem ... scanned ... did nothing about it. ... If this isn't fixed I'll have to cancel my account and buy a different service. I looked for anything regarding a VirtMem file. Somewhere on the web I found a file named virtmem.exe. The size of the file is 129,536 bytes. I had it analyzed at…

... Still getting mfc100u.dll missing ,,,, I found two (2) files in my computer (Windows 8; 64 bit) named mfc100u.dll*. mfc stands for Microsoft Foundation Classes, thus missing these libraries may cause the failure of a variety of unspecified programs. These files are part of the Windows installation. For that reason,…

Many thanks Graciliano for your help - tried the site today and hey it works - great work I bow to your knowledge and skills Sir ) It's my pleasure to help, but the credit is to Bitdefender Customer Care Team, who promptly fixed the problem (I thanked them already). --graciliano

Hi graciliano, The reason I asked about the version, free or paid, is that in order to send in a report to support you have to fill in a license number, the free versions do not have one as far as I am aware. Hi Rohugh: Your concern is well taken. For some time it was not possible for submit email tickets because of the…

Hi again zumzum, Can you confirm that you have the free version (I see you are posting in that forum) as the reply above does not refer to that version. If you have a different version plese say which one it is. As a quick check, try going into the Control Panel, finding Bitdefender and running the repair tool from the…

BTUser911: Normally Bitdefender Antivirus Free Edition warns before entering a website if it is found to be malicious and prompts the user to take the risk of entering such site. However sections of a webpage may be blocked without warning if they come from a different domain as in this case. This was also the case in…

Hi Thanks for the reply I can't see any settings where I could disable "'Scan HTTP traffic" where would I look for this ? Thanks Paul Bitdefender Antivirus Free Edition 1.0.21.1099 does not make such controls available for users. I confirmed your problem. It worries me to think I may be missing something from a webpage for…

According to Wikipedia a Trojan is "non-self-replicating ... program containing ... code that, when executed, carries out actions ... typically causing loss ... of data, and possible system harm" [i removed some words about it being malicious ]. If anyone ran KillCMOS by accident (of if it was activated by some other piece…

Update: I was able to download the KillCMOS zip file. On the notes it stated that it would run on Windows 3.x/Win95 (not only DOS) but it was not tested to run under NT. When scanning the container folder the first time, KILLCMOS.COM was quarantined as Trojan.KillCMOS.C. After excluding it, future scans of the same folder…

First problem: BitDefender keeps "detecting" and quarantining a file that is a false positive. I have sent the file in to be reconsidered but I'm doubting it will change. The file is killcmos.com, it's a utility that writes garbage info to laptop NVRAM in the case you come across one with a password protected BIOS so you…

Thank but not work ? https://my.bitdefender.com/en_us/my/#page=main.login The password recovery email has been sent. did this 3 times It is working (at least for me)! I just tried it: * I pretended to forget my password, so on the login page I clicked on Forgot your password? . * I got an email form…

I cannot open Google Chrome unless I turn off the SCAN SSL option in BitDefender Total Security 2015. Is there a work around for this? Wrong forum. I think you should try somewhere the Bitdefender 2015 products forum, perhaps here.

Bitdefender Antivirus Free Edition password not like so I click need new and no new password come to Gmail how can I fix this Thanks Once you have an account, you manage it at my.bitdefender.com. You may reset your password at the login page if you forget it. You may also change your password after you log in at the…

Can I manually update the signature for the Bitdefender Antivirus Free Edition?? And where can I download the lastest signature and update it manually? Pls Help me!! Bitdefender Antivirus Free Edition only updates through its automatic updates module from web servers. These updates are frequent (I think they may happen…