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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

jim bowie

Comments

  • This problem has been around since October . Is it going to be fixed or should we expect it will be like this as long as we use it ???? A refund would seem like the way to go .
  • Same problem downloaded 2010 to upgrade from 2009 and both computers have become so slow they are frustrating /useless . ... And I see the problems were known back in October . Is this something that they have no intention of fixing with an update . ?????
  • I decided to try one more thing. After backing up my docs and pst files, I restored my partition with an image made just about a month ago prior to the Bd update that messed up my system. Voila, all is well in the world again. Restored my docs and pst files and I am back in business. I am convinced that somewhere along the…
  • I checked my task manager and vsserv.exe is running . I have no idea how you find how many threads it has . But does this mean something ????? I am using windows xp on my lap top and it is acting up . My lap top has the same bitdefender and uses vista and its fine . Which is even more frustrating
  • I have the same problem and I have spent hours now reading trying to find out what the problem is . Support is useless . Hope someone finds the problem and posts a solution
  • I got bitdefender few weeks ago because i heard it was good but now I am very disappointed that i gave 80 dollars for this software. When it works it does do a good job but it has lots of bugs and everyone seems to be having this same problem. Red icon turns gray and when you click on it it says that services are not…
  • Thanks folks for the feedback. I am running SP2, so that is consistent with crc's results. I don't plan to go further into computer configurations that have this issue because I am only running this one one machine, but you have that ammo to supply. I write a blog on technology and how it can bug the crap out of this. As…
  • BitDefender is quick to misadvertise their 24/7 customer service availability on their product package. However, it appears that they do not even have customer service. I purchased the 2009 Internet Security last week from a retailer and have been having a problem with it since day one. I sent two technical support…
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