Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

kd5upi

Comments

  • I would retry the uninstall link again, if I remember correctly there are two different uninstall tools. I don't remember the web address links, but they are posted on other threads under this topic. They also should be on the support website I believe.
  • BTW if you are using internet explorer, look under internet options...they could be disabled there
  • check under your settings tab. you may have attachments disabled.
  • Did you use the special bitdefener uninstall link or just windoes uninstall?
  • On a positive note. I had uninstalled BD IS 2008 because I had problems and support was not there for me. Today I decided to give it one more try, so, I reinstalled BD after completely reformating and reinstalling all my software and backups. Now BD is working perfectly. I don't really care if it was my system to blame or…
  • Hey Everyone, How long does it take customer service or tech support to respond to an email you have sent them. I sent one three weeks ago about my manual scan not working and security center not coming up, and have yet to hear from them. I sent a follow up email earlier last week and have yet to hear anything. No-one…
  • OK, I have spent (wasted) enough time on Bitdefender. I hope you guys have better luck getting any help with all the problems I have read these last few weeks in this forum. Bitdefender has stiffed me once. I assure you I will not let it happen again. I have notified everyone I know about this subject and hopefully…
  • No, speaking about other products it's not spam. This is a public forum, you can speak anything you want. It's true that most of the memebrs are or were BD users, but there also members who don't use BD. However, spam can be considered your double post, because you made 2 similar posts in an interval of 3 minutes; you…
  • It isn't compatable with XP PRo sp2.
  • Live support assured me that I would receive an email with further instructions within 2 hours....haven't seen it yet. I also asked for a transcript of the chat session, that hasn't arrived either. This is unacceptable.
  • Just still tracking support. I do still own the software, even though I am not using it, I feel I have every right to do that. Just waiting on one sign of a true gesture of help.!?
  • Well...once again I tried to get some help through "LIVE SUPPORT". No help. They can't even find the emails from 2 weeks ago I sent in with the files and settings they wanted. I don't think they have a solution, nor do I think they are seeking one. I have never seen such.
  • Just because some users experienced problems with BitDefender doesn't mean tht the product is full of bugs and it's not working properly. I use it, and I don't have any problmes. Many other people use it, and, also, they don't have any problems. You should try a trial version before purchasing it, this is a basic when…
  • What you guys are doing here is called SPAMMING! Please stop doing this, or you'll get a Warning. Congrats and good luck with whatever you want to use, but this is an official BD Forum and you are not allowed to start comparing it with other competitor products. Cris. See, no-one responded to this one either!!!!!!
  • What you guys are doing here is called SPAMMING! Please stop doing this, or you'll get a Warning. Congrats and good luck with whatever you want to use, but this is an official BD Forum and you are not allowed to start comparing it with other competitor products. Cris. At least one of my three posts were answered. However…
  • Orphan, I can relate to a lot of your problems. At least you got some help from this forum. So far Bitdefender has me waiting again for answers to my bugs. I guess I will have to sit and wait and hope to get a response from someone. I have been computing since MSDOS 5.0 and I have never seen such lousy software or support.…
  • I have no answer to give you to your problems. I post only to tell you that I agree with the fact that bitdefender is not doing anything to resolve thier problems, and from what I am getting from them, they don't care what problems you have once you have bought thier product. They have our money and now they turn deaf ears…
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