leighton@mail.com

Although this is a problem relating to a pre-release version of the OS, The problem of gaining control and forcing the OS to accept BDIS as the desired protection goes back to Windows 7. Any time you reinstall BDIS, the OS wants you to use the Microsoft product rather than third-party software. I realize you don't support…

A related topic is the constraints of the "Internationalization" code in an email address. I'm not sure what the IETF guidelines say, but I noticed that some codes don't work i.e. "sast@sast.local" seems to be an illegal address according to BDIS "Manage Spammers". What constraints are being used in determining the…

21 minutes ago, Sorin G. said: The product requires a proper domain to add the spammer to the list, wildcards can be used on the username. I have forwarded this feature request to our devs. Now we're on the same page. Thanks.

3 hours ago, Sorin G. said: Thanks for the feedback, however this has already been done. There is a impressive domain ban list as well. Built in? If it is, it must not be working.

See attached I-O Status:

@jithin I'm seeing the same problem on three Win 7 PC's since the update. Crash, reboot. Crash reboot. It's becoming quite unusable. I've done a repair, but the problem persists. Fix it fast! Thanks, Leighton

@nesivos Even though you disabled the program from the startup list, you will find that Bdagent will launch it after the reboot. Good thought, but ineffectual. Been there, done that. Good luck, Leighton

Yes, BDWTXAPPS.EXE is no longer running but BDWTXAG.EXE is still running. Keep trying. Thanks, Leighton

@Shan I opened a formal incident with "Development" back on 21 July 2014. They send me emails telling me to turn it off. Well, Duh! Each time they respond with an email, it's from a different support person who hasn't taken the time to read the whole history of events and the previous responses from other support people.…

@Shan I opened a formal incident with "Development" back on 21 July 2014. They send me emails telling me to turn it off. Well, Duh! Each time they respond with an email, it's from a different support person who hasn't taken the time to read the whole history of events and the previous responses from other support people.…

Hello Leighton, Do you have IE installed? The Security Report requires that browser. Yes. As I said, it worked before but the latest release broke it. Thanks, Leighton

Is there anyone out there from "BitDefender Support" reading these posts? I'd like an answer or at least some acknowledgement that the problem is being investigated. Thanks, Leighton

I agree. I wanna know why. Even though "Wallet" is turned off, it still launches on start-up. If I disable bdwtxag.exe from launching on start-up with "msconfig", "bdagent" launches it. If left to its own devices, "bdwtxag.exe" launches. It in turn launches "bdwtxapps.exe". Unless disabled, the browser extension runs under…

@Rohugh Thanks for the reply. I'll give it a try. Hopefully it will get off beta soon. Thanks, Leighton

@Georgia I just wanted to jump in here with a "me too". I have over 200 days left on my license, and the annoying ad-screen pops up every day. You're not encouraging me to renew my license, you're just irritating me. If I'm down to the last few weeks of the license, send a reminder. Don't bug me when I have seven months…

@ Alan G I have the same issue on two of three PC's with BDIS 2014. After all these years, it is still a pain in the butt. I have reset the repository and it works for a couple reboots then it reverts to the error. It is a fault of Windows not seeing that BDIS is active, but I think that BDIS isn't yelling loud enough. I…

IDS is Intrusion Detection System and is located in the Firewall Module. Please check it you and let me know if it is turned on. Aha! Yes, IDS on (Normal) and all other options are set to "ON". Thanks, Leighton

Hello In this whole process, IDS was turned on? Thank you! What is IDS? Not familiar with that acronym. Settings were as indicated in previous posts. Thanks, Leighton

We tried to reproduce the issue with the default settings in the product(Auto Pilot turned on) and the repair-install process is working properly. Do you have any custom settings in the product? No! I also have Auto Pilot turned on. As I stated before, after an arduous 2 hour wait, the installer responded with the fact…

Hello Everything is OK in Safe Mode with System Restore? Microsoft recommend running this in Safe Mode for better results: http://www.sevenforums.com/tutorials/700-system-restore.html http://www.howtogeek.com/howto/windows-vis...system-restore/ Take care. Christian, I'm not as much concerned about the "System Restore",…

@ONT @Charyb Re: System Restore The Microsoft article is assuming that there is a virus and that the antivirus software is preventing Windows from doing the restore. My system is virus-free, before and after the restore. That is the obvious reason for having antivirus software in place. The usual reason I find for wanting…

No problem with this here. 4 processes excluded, and BDTS "remembers" them after a reboot. Win 7 64-bit For some unknown reason, now the settings are sticking after a reboot. Don't know why, I don't argue with success. Thanks, Leighton

Hello In the next product update that status will be also updated when the user runs a Full System Scan manually. For now, that is only updated by the Auto Scan and as you know it only runs when you have free resources for it or the PC is in idle. Take care. Christian, When are we to expect to see this "Next release".…

@ Broeck, Make sure you have the "Security Center" Service set to a delayed start. If the service starts before BitDefender, you could get a false report from Windows "Action Center". Good luck, Leighton

What about Australia? The US is still waiting. It was scheduled for yesterday. I'm waiting, and waiting.

Hello everyone @ Leighton There is a miscommunication between the event logger and the main interface(seccenter). There is no issue related to the protection module or the scanner. It is just a minor display issue that will resolved in the next build that is expected to see the light around January 25. Let me know if you…

Hello everyone @ Leighton Bitdefender settings are stored in XML files. This files are protected and can not be deleted by any temp file cleaner. Thank you for understanding. Take care. After doing a "Full System Scan", I did a warm reboot and it still said the last scan was 3 days ago. I then tried a cold restart and…

There are issues and ISSUES. Read through the trouble reports and understand the impact these "issues" have on those experiencing them. Examples including losing everything on your PC and reinstalling from scratch, performing many recommended time consuming procedures with no positive results, slow response to problems, no…

Christian, I also have this problem. Yes, I have restarted since the scan. I recall this same issue with BD** 2011. The fix there was to turn off UAC and start a scan and check that scheduled scans weren't at a time the PC was turned off. This wasn't resolved before and still seems to be an issue. Where does BDIS store the…

Can you share what fixed it? I would like to say that it was "Software Support" that solved the problem, but I can't. They gave me the usual run-around of "Try reinstalling", "Make sure nothing is conflicting with it", ad nauseum. I reinstalled at least 30 times and repaired 20 times. While the software (BDIS) is…