mark31904

I got them. About to call them again. This is weird. After 24 hours disconnected from the 2d monitor, Safepay worked again. When I reconnected the monitor, it went down as before.

Thanks, I have been trying to get support. No luck yet.

One other strange thing is the blue Bitdefender Safepay logo that is located in the top right corner on the desktop.

Sure. I rebooted; disconnected the 2d monitor (but did not uninstall driver)... We installed a second monitor on another laptop too with same converter. It has the same issue. The other laptops without it have no issue.

I have this same problem. I suspect it could be a newly added monitor connected with HDMI to USB converter with download.