mike13

Columbo, thanks for the reply. I have since found out that my grand daughter's Mom does not want that site allowed, so I can not try it now. I just know I had a hard time tying to get that site ALLOWED, after it was blocked. I have printed out the instructions for next time. Thanks, Mike

Hi Georgia, I do not have that option to ADD a site that is OK to a whitelist etc. And how do you allow a site that is already blocked, to be allowed ? I am using BD Total Security 2013

Thanks Catalin Salgau for the quick reply. I think I will keep the two passwords different, as you suggested. Thanks, again, Mike

I just got another update from Windows for my Windows 8 computer, and now I am getting the usual message from Action center that many people are reporting. I have done that repository fix at least 4 times already. It seems to work for a while until the next BIG update from Bitdefender or Microsoft, and then the problem…

Hello Mike, What you describe is absolutely normal. It's designed to work like this. Turning "Autoscan" off, you are still protected and your hard drive, unlike you(us), is going to live for ever... Kindly, read about how "Autoscan" works (concisely), here: http://forum.bitdefender.com/index.php?sho...st&p=180420 and have…

I have spent the last hour or so reading all about "SCANS' etc. Can someone (1) kindly list the different types of scans, (2) give a short description of the scan, and (3) say who starts the scan, if it is automatically started by BD or if started by the user. I think this should clear up a lot of confusion, for me anyway.…

OK Christian, you're holding 4 Aces, are you ever going to share that one with us, or is it going to take a little more testing before it can be revealed in a post Very happy for you, Mike Columbo---Thanks for all your help also. Mike

Hello Mike Sorry for the delayed reply. I will send you a PM message with some steps to follow. Please provide me with your feedback after. Thank you! Christian---The new set of instructions WORKED !! Thank you. Mike

After 4 reinstalls: - Classic Shell ain't the problem - Nor does the lack of framework did Dear support, any help? Thanks in advance, Bjoris Thanks for the update, Mike

Not sure. I get everything that comes along with the Windows Updates. How can I check for you, for sure. Mike

Thanks for the quick reaction! Will take a look and report back! Greets, Bjoris EDIT: you have indeed the same problem. Maybe your last post on your thread might be more important than we think... I also have the Classic shell installed... Trying some other things instead first. Like, I don't have microsoft framework…

Dear support, I would like to get a solution for the following problem: I had an Bitdefender 2012 Total security installation on my Windows 7 computer. Today, uninstalled everything and installed windows 8. Found out that the 2012 version isn't compatible with Win 8 and found out I just had to download (direct link) the…

Hi Mike At this point I really don't know what to say, other than it may take Christian reading a log file to see what may be causing the issue. Last week I did try (trial version) another vendors AV, just to keep up with what's out there, to check out the competition Needles to say, 3 of the windows (erasing, data…

Hi Columbo, I got tired waiting for Christian to reply with maybe another key to download BD for Windows 8, so I tried all your steps to get BD Total Security 2013 installed and running. I ran the 2012 Uninstall tool, ran CCleaner, rebooted. Then I ran the 2013 uninstall tool, ran Ccleaner, and rebooted. Then I tried to…

Hello Welcome to the forums! Please send me a PM with the email address that you used to register the My Bitdefender account and you current license key so I can check them in the system. DO NOT POST THEM ON THE FORUMS! Thank you! Hi Christian, I believe I sent you the info. requested via PM. If you did not get it, please…

Hi Mike It looks like you tried the repair, so we can forgo that. My thought is, with Windows 8 overlay install of Bitdefender, may still be causing some problems. We can try to more thoroughly uninstall and reinstall Bitdefender, to see if that helps. What we'ld need to do is: • First, download the full install/direct…

I was just reading about Bitdefender 2013 Total Security on their web site. There is a Windows 8 logo there, that says it is Windows 8 compatible. ????????? Any help out there ???????????? Is there a fix for this, or do I just remove Bitdefender and throw the box away. It was supposed to be good for two years, and could be…

I was just reading about Bitdefender 2013 Total Security on their web site. There is a Windows 8 logo there, that says it is Windows 8 compatible. ????????? I purchased Bitdefender Total Security 2012 a few months ago with a free upgrade to 2013. It was for two years, and good for three computers. I installed the program…

Swampster and alexx69, I agree with you both, that I would be better off just keeping 2013 Total Security. Thanks for the replies. Mike

Having problems here. I installed Bitdefender 2012 Total Security about a month ago, and then got the free update to 2013. Today I installed Windows 8, and now problems. I could not get Windows 8 to accept Bitdefender. I then found this post, and followed the instructions in post #5, I think, about having to uninstall and…