scooter00

Sorry to stuff this thread even more but I have "first re-boot since the f'up" news. After restoring all the quarantine files I could and making back-ups of my data I then ran the BD update then re-booted. Straight away I get this message: Winlogon.exe - Bad Image C:\Windows\System32\KBDUK.DLL contains an error. It still…

So are you saying we should call AAA (ie, calling BD tech support) or we should try to fix the tire/change oil ourselves? Your argument turns around on itself and in the end is a contradiction. It probably is better if you just go smoke your joint...you don't really add anything to this discussion. I really could go for a…

What's the command line? BD reduced my system restore to system ignore. I tried the command line in safe mode, safe mode and the other 3-4 options, NONE WORK! Dayammmm

Meanwhile I'm reading Misery Loves Comedy (Ivan Brunetti). I'm sure he'd have something to say about this situation. Ha well, back to waiting for this fix to come up. Im not concerned about losing what data i have, Its all on disc,but I am however concerned that my comp wont boot or cd rom wont open,I get to windowsboot…

What happened to a couple hours?I'll just come back tonight ,I guess.It prolly still won't be fixed The offical posting is garbage! I tried them,Still wont boot! PURE BS!

Hi all, I just finished speaking to BD Tech Support about 20 minutes ago. For people who's BD is still running, you can use the WEEKLY.EXE to fix the problem IF the Updater is not running. If BD is no longer running, you have to wait for them to release a patch which will take care of everything: update the virus defs as…

then you will have to get into your system bois and change the boot options to cdrom 1st then hdd 2nd as the kernel is part of the os in windows and you need to get your computer to boot from the original disk or a boot disk Ok my cd rom will not open when i use eject button, i used a apaer clip , got it open and I got cd…

where do I sign up for legal action! Comp is completely down, wont even open cd rom door!

I have the same update as you, automatic update says there's no new updates so i don't know how people have anything higher than...848 If anyone has info on a site where people affected by this are wanting action taken, PLEASE post it,or PM me..

have you tried the f8 f10 or f12 key the one that gives you the boot option on the computer start up depending on sys set-up I tried ,it says windows failed to load because the kernel is missing or corrupt

try use a windows installation disk to repair your computer.boot from it and use system restore. another way is F5 after restart and enter safe mode. I tryed all of this, no luck!

Where can we get a patch? And what should we do? Not everyone is computer tehnician. I am patiently waiting,for how to get my comp going again since recovery wont work...plzz help..

For those at BitDefender who are working on a comprehensive solution to this issue: Please have a solution for those of us who can not boot our computers and have tried system restore, but to no avail. I am very scared that we will not be taken care of. Please include us in your fix for this issue!!! Thanks. AMEN!

I was able to get up and running again using Win 7 restore. However, I have a bunch of files in my quarantine list (including many system files). What should I do with these? When I attempt to restore, BD tells me that the files already exist. Should I just ignore this quarantine list? Will it clear itself up? I tryed a…