Comments
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Hi, Not fixed in my case. -10 update error since the 11th of jan. 2016. What is going on? Ton
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Same problem here but only for Wifi connections.
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4-5 miles off. Same outcome.
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Hi, Let me be the first to report that the problem seems to be resolved with the program update. Regards, Virus276
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Hi, Same problem here on 1 XP machine. Not on my Vista machine en not on another XP machine. Ton
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Hi, UAC is on (vista main pc). No *.upd files in c:\PF\BD2011\ and not the Update-Reboot-Loop on this machine. ver. 14.0.30.357 On the 2 XP client pc's (cable connected) no *.upd files in forementioned directory and occurence of the Update Reboot Loop problem ver. 14/0/30.357. Regards, Ton.
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Hi, Same situation here. 4 Reboots a night. Houston we have a problem...
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Hi, Dan. Uninstalled BD now 3 times with the BD clean tool with no effect. 01022011 Full system scan crashes No account on main window BD 02022011 Dear Customer, First of all I would like to apologize for the late response to your forum replies. I put notes on this ticket with all the details you provided us with on the…
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[Ticket ID:201101161030387] Forgot another mindboggling issue. After every boot, sometimes after a few days I get the Lan2 choice screen. Have to choose public or home network. I have to go back to admin login and see the following firewall network settings: (network card to internet) LAN public vpn NO stealth ON generic…
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Hello Dan, Good to hear from you! Update error -1011 as I showed in the screendump disappeared this morning as mysterious as it came yesterday after another installation. Of course the option not to update during a scan was on. Maybe better to make this a default and not a choice for the enduser. My main problem was and…
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Hi, After realtime protection suddenly stopped (see other thread) and could'nt be fixed i uninstalled and installed for the 3 time BD TS 2011 (with the uninstall tool as an adminstrator, with ccleaner. i can do it blind now). Found out that downloading the oflline version of BD (pinned thread) was extremely slow (would…
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Hi, Same problem. Just out of the blue since yesterday. Reinstalled BD again and now having a -1011 update error. This piece of software is causing me headaches for over a month. Support? No support. Regards, Ton
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Hi, 25012011 Start a full system scan. After some time when I came home the PC was locked (Vista start screen where you have to fill in your password to resume your work). Filled in password and found out that full system scan was frozen. Stopped the scan en BD symbol got grey. After some time the BD symbol got red again.…
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Hi, Pictures say more than words. Run CCleaner registry and for testing purposes a search for a bdc.exe file. Furthermore a screendump of the firewall network settings BD defaults to after every boot of the pc. Followed the instructions from Dan to the letter in uninstall nd install. Will report back wtih the next error.…
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Hi, 31-12-2010: Upgrade BitDefender 2010 to 2011. The battle starts;( Wish i never updated. BD2010 gave me no problems. 23-01-2011: Uninstall en install per directives technical support. Dutch version (key used not able to register twice)stopped during installaton. UK Version installed. Only one set of firewall settings…
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Hi, After following your instructions i was able to do a deep scan for a few days. Then the same problems came up. Frozen scans ans having to fill in the properties of my network cards after every boot. The firewall settings got lost every time and 'defaulted' to lan (internet connection) public, vpn no, stealth on generic…
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Is this a wireless connection? If so, BD has acknowledged this issue with certain wireless cards . I use a cabled network and do have the same problem. Profiles.xml does'nt hold the settings after a reboot and or update. Regards, Ton
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Hi, I appreciate the help offered (i'm waiting too several days now for a similar response from Dan for a similar problem). Reading this forum and reading the same problem (services stopped) over and over again, my guess is that there is something structural wrong with version 2011. Is there any clue so far what could be…
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Another 2 crashes on 2 of my 3 pc's because of BD services stopped (vsserv.exe) during a full scan or deep scan. Hope i'm still save... Found out in the vista logs that at the time of the crashes there were errors reported about WMI Performance Adapter-service stopped, WmiApRpl.dll errors. I'm no technician. Just a report.
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Check
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Hi, any news? I sometimes feel like a paying betatester. Anyway, i downloaded the newest BD TS 2011. Installed this (it removed my older Dutch version 11.0.24) with only one update -2002 error to the UK version of 14.0.24.337. I updated BD manualy and took a boot error after advised reboot for granted. So far so good. The…
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Hello, exactly the same problem here. I can do full scans, but deep scans (estimate 7 hours on my machine even after 1.5hrs of running) freeze and crash BD. The only way out is a hard reboot (machine slowed down considerably). Only external hdd kept flickering. Got message about taks scheduler processes still active just…
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I started a deep system scan last night, when I wake up, I found out that Bitdefender had frozen and the scan couldn't finish. I ran another deep system scan after that and this time the scan was completed but right after that, there was a pop-up window saying bitdefender services were not responding, I had to restart the…
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Problem solved parental control considered. There was no problem. Just a user who overlooked there is a scrollbox in the window which took me to my account Regards, Ton Meijers
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I followed the suggestions offered in this forum but no solution. http://audials.com/en/audials/support-faq-license-problems-software-forum/software_downloads.html was blocked to give an example. Why? I’m waiting for a patch or a real solution. Regards, Ton Meijers
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Okay that's fine. Found out that when i deleted the msxml4.dll en the 4r.dll because Windows update kept on nagging about an necessary (safety) update in order to run windows update one more time (and it keeps on making system recovery backups) Bitdefender always comes up with the configuration wizard even if BD is already…
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Okay, I will send you the files. Installed BD TS 2010 today on my 3th pc (a brandnew Netbook). Found out that during installation msxml4.dll v4.20.8970.0 (XP) got replaced by msxml4.dll v 4.20 9818.0 which triggers windows automatic update to start downloading a 'new' MS XML Core Services 4.0 service pack 2.0 and entering…
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Hi, some more findings. On 2 of the pc’s I upgraded to BD TS 2010 i got the Windows update XML Core Services 4.0 SP2 ‘download loop’. The ‘cure’ which was no solution: rename (system32)msxml4.dll to .NOT, download from Microsoft the manual patch and install (choose remove). Install a second time and then install. Back to…
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I've got a PC network made of 4 machines with XP SP3 on 3 of them and Vista 64 bits on one with a shared Internet connection. Everything was working fine until I decided to upgrade to the 2010 version (I was using version 2009 before). Only the PC directly connected to my freebox can access to the Internet. In order to…