yannis2701

Same problem here. Windows 7 x64, fresh install, latest version of Bitdefender TS 2010, everything up to date. This error occurs multiple times a day, filling up the security log. This error has been going on for ages now, it's about time we receive at least some aknowledgement the techs are looking into the cause of this…

I agree with Jens H. In addition, I want to point out a few things: 1) The half-hearted apologies made on the website are, mildly put, meager and sound like an cover-up! 2) The root of the problem is not mentioned anywhere: how come a destructive update like this is beeing send out without any upfront testing at all? The…

Add me to the list of victims! Windows 7 x64 Ultimate with Bitdefender IS 2010. I have to add that Bitdefender has been nothing but trouble from the beginning. I stopped counting how many times I had to reinstall this program, submitted dumps made with the supporttool without getting any reaction from Bitdefender support…

ALex, The locking problem still exists. Don't tell me you're still testing the fix the techs found months ago??? Please post an update to this issue, since it's very annoying! Yannis2701

Alex, Strike part of my last message. The updates seem to come trough. The "repair option" is still greyed out however. Why?? This whole procedure still leaves me with an uneasy feeling about the product. There are still a lot of bugs in it. And with all this fiddling until now, what did it do to the running product and…

Alex, I also had the repair option "greyed out". Performed the instructions you described to Nikilet: repair options still greyed out, so no change at all! Earlier this week I had sent you a PM with a link to my supporttool log in it. Didn't receive an answer whatsoever. Now I get a halfbaked solution, that even when it…

Nikilet, You were contacted by Bitdefender tech support? That makes me wonder whether I have to reconsider the existence of Santa Claus! Thanks a lot for voicing our frustations to them! Let's see how serious they take this problem! Also they have to be expedient about it, since I have the same concerns regarding the…

Nikilet, At first I thought no updates passed on my computer as well. Then I read AndreiRC's "pushing through", and started to push the update button repeatedly, let it run until it gives an error and then hit update again, or with luck, installs an update. It works, but sometimes takes twenty "pushes" or more to succeed!…

With a lot of pushing I'm at AV Version 7.28775. Thanks for the info Nikilet! I had seen this setting, but thought it would only give me a popup with a choice whether to download or not. I didn't realize it would give the option of selecting the downloads as well! However, I agree with AndreiRC that it's only a temporary…

OK. Uploaded my log file to sendspace: http://www.sendspace.com/file/xl1uzu By the way, thanks to AndreiRC for the tip of running CMD as an administrator! Yannis (BTW: AV engine version is 7.28760, nothing else coming through!)

Originally posted this message in the "original" post about this problem: Alex, The "major update" seems to have affected my update capabilities!!! After a lot of problems installing it I finally had my Bitdefender TS 2010 up and running (still with some bugs though!), but I didn't have any updating problems. Since the…

Alex, The "major update" seems to have affected my update capabilities!!! After a lot of problems installing it I finally had my Bitdefender TS 2010 up and running (still with some bugs though!), but I didn't have any updating problems. Since the "major update" not only Bitdefender refuses to update, but also I suddenly…

Alex, Any update on this problem? Yannis

Alex, I (finally!!) seem to have a running Windows 7 Ultimate with Bitdefender TS 2010! It's to early to see if I'm free of bugs yet, but for the time being I have to get used to the new OS, so if anything strange pops up related to Bitdefender I'll report back to this forum. For the time being however, my problems are…

Alex, My problems got worse. My computer was freezing on and off with random tasks, e.g. deleting a file, opening a folder, copying tasks etc. Disabling Active Virus Control made no difference whatsoever!! Creating dumps like you suggest to a lot of other people elsewhere in this forum is useless, since the only way to get…

Same problem here, on a computer with XP SP3 (and Bitdefender TS 2010). I'm not even using a special screensaver, but the "built in" black screen screensaver. System freezes, cursor still moving, the taskmanager appears when clicking alt+ctrl+delete, and you can work with the taskmanager as long as it is "in focus".…