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[escalated] My Bitdefender Wish For 2015!
It is a fact that the information about the fixes and improvements in a new build of Bitdefender can take many days and sometimes even weeks to be available for the users. It is also a fact that this information is only available in this user forum. So in the spirit of the Holidays I would like to add these 2 items to my…
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Warning: Be Careful With Rescue Mode Scan In Windows 8
When installing a free app from the Windows 8 Store, BD Windows 8 Security stopped the installation with an "infected" event. The file is quarantined. Fine, I rather be safe than sorry. But then I decide to do an offline scan, just to be sure, using the BD Rescue Mode scan. I had done this succesfully many times with…
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Consumer Tech Support Vs. Business Tech Support
In looking around the Bitdefender Forums, I have noticed that while the consumer forum goes for weeks at a time without a tech support presence, the business forums have continuous tech support. I am pretty sure that the vast majority of Bitdefender users are retail customers. So, what's wrong with this picture? Could it…
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Remote Access Feature Not Available
New with BitDefender 2013 products is the ability to have remote access to PC's using the MyBitdefender online console. My issue with this is that even though I am running IS 2013, I have no access to this feature. The reason is that since my license is for the 2012 product all 3 of my computers are shown in MyBitdefender…
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Forum Health
I have noticed that the absence of Moderators/Tech Support is also affecting the integrity of the Forum with an inordinate amount of Spam, Obcenities and other nonsense in all the threads. So in addition to no support, the forum as a Bitdefender venue is loosing its integrity every day. Does anyone have the email address…
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[resolved] Product Downgrade Possible?
I currently have an unused (never installed) Internet Security 2012 license which can be upgraded to Internet Security 2013. My question is: Can I upgrade to AntiVirus Plus 2013 instead?
