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Discussions
Support Process Ignore Smacs
A bit aggravating that I have already opened 5+ tickets, 3-4 of which are not being responded to. The problem is, upon submitting most support requests, the support staff respond with a link to a log gathering process page that only supports PC (.exe and instructions). Every time I get to this point I have to email the…
Mac Online Dashboard Integraiton
I already have a support ticket open, but might as well throw it out here too. Upon reviewing the somewhat limited material for the 2015 Family Pack bundle, I made the purchase. Unfortunately, I did not install any trial versions before the purchase as I probably should have. My understanding purchasing this suite was that…