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Double-charged And Dumped!
On Nov 4, 2012 I accepted an offer from BitDefender to renew. The ad said I'd get bonus months of service if I did so then. So, I bit and paid $69.95. Then, on Jan 11, 2013, I was charged $69.95 again. I immediately submitted three requests to BitDefender, and Avangate for assistance. The only thing they have sent so far…
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Do Not Give Them Your Credit Card
DO NOT GIVE THEM YOUR CREDIT CARD OR BANK INFO! Bitdefender automatically sets customers on Auto-Pay. When you decide to drop them, you will have to contact multiple outsourced/overseas phone numbers and spend hours on the phone trying to get them to take you off of auto-pay and refund the overcharges. They will also…
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Do Not Give Them Your Credit Card Or Bank Info!
For those using the Free version, and thinking of upgrading - THINK AGAIN! DO NOT GIVE THEM YOUR CREDIT CARD OR BANK INFO! BitDefender automatically sets customers on Auto-Pay. When you decide to drop them, you will have to contact multiple outsourced/overseas phone numbers and spend hours on the phone trying to get them…
