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Bitdefender Total Security 2018 Family slow to start up
Is there a way to speed up the start of Bitdefender Total Security 2018 in WIndows 10 64bit?
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No extension of my subscription after paying
On March 5, 2017 I submitted payment for an additional year of BitDefender Family Pack. This was an early renewal. I can provide both screen captures of the receipt as well as an email from BitDefender confirming my payment. I sent a support message last week and have heard nothing so far. When will my account be credited…
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Vsserv.exe And Support Tool
I've found vsserv.exe hogging cpu resources to the tune of 85% - 95% several times during the day that my computer is on. This prohibits me from accessing the internet, slows the computer down to less than a crawl and causes the mouse movements to be very erratic. I can't even shut down vsserv.exe through the task manager.…
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Last Update Information
It would be really great if you could return the "Last update..." notification to the Update window. Thank you.
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Renewed Subscription Now What? :)
I just renewed my Bitdefender 2013 Total Security subscription and received an activation code by email. I'm currently running BD 2013 TS on my HP laptop (Windows 7). The main screen still shows only 118 days remaining on my subscription despite renewing. Do I need to download and reinstall on this machine? I was also…
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Nothing But Problems With Total Security 2013
I updated to BD TS 2013 (from BD TS 2012) when it was first released. I've set it to auto-update and completed every update. I've had nothing but problems with 2013 since the day I first installed it. Problems ranging from missing and totally absent panels, critical errors causing 2013 to completely shut down and events…
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Unable To Clear Av Event.
I've tried to clear the Antivirus event "Autoscan status changed". It currently is on and shows a green dot next to this event message. I've clicked all messages in the even log and even deleted them all. I've also done a reboot after this and still the single event will not clear. What am I doing wrong? Thank you for your…
