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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Chesda

Comentarios

  • I think you must have a short memory, i started by using version 10, as 2008 would not run on xp without locking the pc up all the time, if my memory serves me correct it actually took around some 6mths before it was usable to a lot of people,but even now it still has the crashing by itself problem,that was never fixed…
  • Are you sure you don't have any trial AV installed? Occasionally 30day trials of Norton / Mcafee comes with bundled software. If you have other AV programs installed, please remove them using their removal tool.
  • Please be patient and wait a few weeks for the BD team to patch up these bugs. The bugs in 08 were fixed weeks later when they were discovered.
  • Please consult a Live Support Team for more information / see if your eligible for a refund http://www.bitdefender.com/site/KnowledgeBase/consumer/ I think BD is not the issue here, according to your first post. Have you tried: * Using in to game mode feature when playing games? * Resetting your firewall profile, and…
  • Cool thanks for letting us know. Hope this resolves my sound issues
  • I'm having the same problem as well Using VIA HD sound
  • Yes i have before..
  • Internet Explorer 8 is still on beta, switch to an older version of Internet Explorer or try an alternative browser like Firefox
  • Another sample Virustotal Results: http://www.virustotal.com/analisis/13d040a...71bad25b79e9760 /applications/core/interface/file/attachment.php?id=2984" data-fileid="2984" rel="">Sample002.rar
  • It appears you are infected with a SmithFraud virus. Please download SmitFraudFix here: http://siri.geekstogo.com/SmitfraudFix.php and follow the instructions on the site. Double-click SmitfraudFix.exe Select 1 and hit Enter to create a report of the infected files. The report can be found at the root of the system drive,…
  • What does the message say when Bitdefender is blocking it? It might be blocking it for a good reason, for example a phishing attempt. Is it an executable or web page? If it is a web page, unblock by: Go to and Parent Control Select your username and able the parental control Click on the web tab and add in the URL to the…
  • Hi Chesda, the Hijackthis log is attached, thank you for offering your help. Could you please copy and paste it onto this thread?
  • Please download Hijackthis from here. Install, and run a System Scan with Log. Copy and paste the contents of the log here. If you find any files that you think are suspicious and is undetected by Bitdefender and Spyware Doctor, scan them here.
  • Locate these files i the list below and place them in a password protected archive (preferably with the password "infected" - without the quotes) and attach it to a reply on this thread (you may need to view hidden files to find these): lphc910j0ep9v.exe siuo.dll Run Hijackthis again, check and fix these following entries:…
  • To disable/enable System Restore on all drives * Click Start, right-click My Computer, and then click Properties. * In the System Properties dialog box, click the System Restore tab. * Click to select the Turn off System Restore check box. Or, click to select the Turn off System Restore on all drives check box. * Click OK…
  • Hey, whatever you do not uninstall any of the Bitdefender drivers, in this case the NDIS driver. This driver is a vital part of Bitdefender firewall component, without it the firewall is rendered useless. I suggest you completely remove Bitdefender 2009 using this tool. Run the removal tool, reboot and install Bitdefender…
  • You can customize the Real-Time Protection level to suit your need. e.g You could untick scan HTTP traffic, and tick only scan executable files.
  • Try other removals by different Anti-Virus vendors. Also this site may be helpful: wiki.answers.com/Q/How_do_you_remove_brontok_virus_manually
    en Removing Brontok Comentario por Chesda agosto 2008
  • To host a game you need to open your ports, you might want to check this site out: http://portforward.com/routers.htm Port Forwarding helps you to open up a port in your router or firewall so that you can host online games.
  • Run Hijackthis, check and fix these following entries: O4 - HKLM\..\Run: [bM172e7995] Rundll32.exe "C:\WINDOWS\system32\rovbhatq.dll",s crysty2k5's EDIT: removed HijackThis lines
  • Download GMER Rootkit Scanner here. Install/Run it, after the procedure is done save the output of the log and post it here, If it exceeds the word word limit save it on notepad and attatch it here.
  • I get a messaging saying: BitDefender This webpage has been blocked by BitDefender Parental Control! This webpage has been blocked by the Web filter. Changing the Parental Control Settings for the current user will enable you to access this page. If you are an administrator on this system, you can change the Parental…
    en Av-comparatives Comentario por Chesda junio 2008
  • I don't know too much about programs so don't blame me if i'm wrong, but in my view reinstalling would not fix this problem. Bitdefender has hardware faults, reinstalling a solftware with faults you'd bound to encounter the same errors. The only solution for this problem is to patiently wait till the Bitdefender Support…
  • I too had this bug problem a while ago, though it only occured when i plugged in my ipod. Bitdefender would automatical disable Realtime Protection and render it useless. This problem can be fixed after a quick reboot, though it was a nuisance having to reboot after ever USB usage. My suggestion to you, is download these…
  • What does the bitdefender 2009 look like?
  • 1. Please upload these files in a zip folder with the password "infected" here "C:\Windows\system32\efcCuuTL.dll" "C:\Users\ALEXSI~1\AppData\Local\Temp\mlJCUKeE.dll" "C:\Users\ALEXSI~1\AppData\Local\Temp\pmnlkKbC.dll" "C:\Users\ALEXSI~1\AppData\Local\Temp\kbfytvts.dll" "C:\Windows\system32\dlbacoms.exe" 2. Run Hijackthis,…
    en Trojan.vundo.dvs Comentario por Chesda mayo 2008
  • 1. Please upload these files in a zip folder with the password "infected" here. "C:\WINDOWS\system32\orrodoup.dll" "C:\WINDOWS\system32\fgwyynnv.dll" 2. Run Hijackthis, check and fix the following: O4 - HKLM\..\Run: [04bf8c0e] rundll32.exe "C:\WINDOWS\system32\orrodoup.dll",b O4 - HKLM\..\Run: [BM078cbf92] Rundll32.exe…
    en Trojan.vundo.dvs Comentario por Chesda mayo 2008
  • Download Hijackthis and ComboFix. Install and Run them, after proceed a System Scan and copythe output of both logs into this thread.
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