Major Update Causes Sound Problem

I'm posted in the problem with no updates which is already 3 pages long.

I was reading this post and I also didn't know that you could pick and choose what you allow to be installed within the updates. How do you do that?

On the other hand, isn't it kind of dangerous not to apply a program update.

I uninstalled BDIS 2009 and installed BDIS 2010 and since then have uninstalled 2010 and reinstalled 3 times. I had about decided to go back to 2009 and am surprised I haven't done it. But that Alex from the forum recommends if you have any problems with 2009 to just upgrade too 2010 ... So that makes me wonder if they aren't messing much with 2009 anymore and if it would be safe change off.

I honestly don't know what to do but you know I'm not kidding when I tell you that the problems with this program and then no response from tech support, to speak of, are actually stressing me to the point where I'm feeling ill over it.

I've been thinking about going with Avast, Spyware Doctor and Windows Firewall. If either of you have any opinions about this idea I would really appreciate your sharing them with me. I don't want to jump from the frying pan into the fire so I'm at a point where I'm scared to turn any direction.

Fred, go to Update section and untick Automatic Update.

Then move on to Settings tab and check "Prompt before installing update" under "Confirm update".

Also check "Prompt before downloading updates" under "Manual update settings".

Now you're det for full manual update, and when you click Update Now button,

you'll be promted with a popup window that shows both virus defs and product updates separately.

Highlight the ones you want.

And I strongly recommend to make a system backup before installing any product updates of BD.

Just like I did last time so I could recover to working system.

I was really hoping that BD team had learned something after all problems with v2009.

Looks like they had not. They rushed with new version and gave us beta again.

You are correct,its the same as last Year/Version !, Nothing but trouble,

Many computer experts are totally against security suites, stating that usually there is one module that is good and the rest are mediocre. I'm starting to think they may be right because this is the third time I've had a security suite mess up my computer.

It started with Norton years ago, then AVG which I absolutely loved until they, too, came out with an upgrade which they apparently hadn't tested near enough and which ended with me reinstalling Windows. I then went with BDIS 2008; it wasn't too bad. Version 2009 was quite a bit more trouble but it was finally running really well on my machine.

After much urging by BD, I finally took the plunge Oct. 5th to install 2010. I am an Intermediate user at best. But I know I didn't pay BD so I could test their program, have my computer messed up and my security possibly compromised. They have no right to release a program with this many problems to paying customers who are depending on them for security -- especially when their tech support response and response time is so very poor. I have installed a lot of programs, security and otherwise, and I have NEVER worked with such poor tech support. Ever since V. 2008, I've almost quit them many times just for that reason. You can have problems with any program, and it isn't so bad when you can contact tech support and they'll respond and work with you to get it straightened out. As far as I'm concerned, BD doesn't have a tech support department that interacts with customers. I'm venting! " />

I'm sure glad that I decided to read some of the other new posts related to this big product update and happened to open yours. Your fix is, so far, working for me. It's kind of a pain in the neck to have to interact on the update process, but I can live with that in order to keep my virus definitions up to date. I have shared your information with the people on the 3-pager I've been posting in dealing with this update not allowing BD to perform an update. And truth is I will probably leave these settings for as long as I use BD so that if any future product updates come through I will be able to hold off installing them, or at least set a restore point before installing.

Your post didn't have anything to do with my problem, but by reading it I found something to give me relief, and I thank you for mentioning this great workaround in your post. Others can do as they wish. For me, it was well worth uninstalling and reinstalling (for the 4th time on this 2010) in order to know I am keeping my virus signatures up to date.