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Les Services Bitdefender Ne Repondent Plus !

Options
Yves33
Yves33
dans Produits bitdefender 2009

Bonsoir,


Voila, depuis plusieurs semaines je rencontre se problème.


Après quelques jours d'utilisation de mon PC, l'icône de bitdefender internet security 2009 devient gris.


Et si je l'ouvre, voila le message :


"Les services Bitdefender ne répondent plus" veuillez redémarrer votre PC.


Est ce que quelqu'un serait de quoi cela provient ???


Merci par avance.


Ci-dessous une impression écran du message.


bwy1239646548l.jpg

Réponses

  • rolcoco1943
    rolcoco1943
    Options


    Bonsoir,


    Voila, depuis plusieurs semaines je rencontre se problème.


    Après quelques jours d'utilisation de mon PC, l'icône de bitdefender internet security 2009 devient gris.


    Et si je l'ouvre, voila le message :


    "Les services Bitdefender ne répondent plus" veuillez redémarrer votre PC.


    Est ce que quelqu'un serait de quoi cela provient ???


    Merci par avance.


    Ci-dessous une impression écran du message.


    bwy1239646548l.jpg


    Salut, on a tous le même problème regarde un peu plus bas il y a deux posts à ce sujet.. et on attend une solution, moi je viens de désinstaller et réinstaller sur xp sp3, jusqu'a présent j'ai eu 2 mises à jour et bitdéfender ne s'est pas coupé, mais je viens de m'apercevoir que sur le portable (en vista sp1) il me demande l'analyse, et je ne peux rien corriger.. donc je pense que je vais faire pareil sur le portable


    et quand je pense qu'il est donné parmi les meilleurs anti-virus, ils n'ont pas rencontrer ce problème lors de leurs essais...

  • Yves33
    Yves33
    Options

    Bonsoir,


    Ook merci mais j'avais pas vu de sujet ou mal interprété les sujets déja existant ....

  • rolcoco1943
    rolcoco1943
    Options
    Bonsoir,


    Ook merci mais j'avais pas vu de sujet ou mal interprété les sujets déja existant ....


    et bien j'ai crié victoire trop vite cela ne m'a servit strictement à rien de désinstaller et réinstaller, je suis de nouveau avec l'icone de bitdéfender en grisé!! c'est vraiment gonflant, et pourtant j'ai installé la mise à jour de la nouvelle version, alors cette fois ci j'attends qu'on me donne la solution chez bitdefender


    bonne soirée

  • -Max-
    -Max- ✭
    Options
    et bien j'ai crié victoire trop vite cela ne m'a servit strictement à rien de désinstaller et réinstaller, je suis de nouveau avec l'icone de bitdéfender en grisé!! c'est vraiment gonflant, et pourtant j'ai installé la mise à jour de la nouvelle version, alors cette fois ci j'attends qu'on me donne la solution chez bitdefender


    bonne soirée


    Bonjour,


    Suivez les manipulations ci-dessous (les http:// en début de chaque lien ont été enlevés, il faudra donc copier le lien et le coller dans le navigateur) :


    Téléchargez le programme Hijackthis qui se trouve en téléchargement sur la page web suivante (cliquez sur le lien ci-dessous puis cliquez sur Télécharger sur le page):


    www.clubic.com/lancer-le-telechargement-51452-0-hijackthis.html


    Après avoir sauvegarder le programme sur votre bureau, exécutez le pour démarrer l'installation. Ensuite éxécutez le pour nous envoyer le fichier de diagnostic nous permettant d'avoir plus


    d'informations sur votre problème vous devez :


    - cliquer sur "ok" dans le cas où une fenêtre d'alerte se déclare


    - choisir le bouton "Do a system scan and save a logfile"


    Veuillez enregistrer sur votre bureau puis exécuter le logiciel disponible au lien ci-dessous :


    ftp.editions-profil.fr/support/runscanner1-6.exe


    - Une fenêtre s'ouvrira dans laquelle il faudra cocher la case "Beginner mode" puis cliquer sur "Ok".


    - Il vous faudra ensuite sur la prochaine fenêtre cocher en supplément la case "Save a binary .run file (optional)" et cliquer en bas sur "Start full computer scan".


    - Deux écrans s'afficheront l'un après l'autre vous proposant l'enregistrement de deux fichiers qu'il faudra ensuite nous faire parvenir en pièces jointes (si le fichier avec pour extension .run est refusé, renommez le en .log2)


    Cordialement,


    -Max-

  • Yves33
    Yves33
    Modifié (avril 2009)
    Options

    Bonjour,


    Ok, je vais faire les manipulations.


    Logfile of Trend Micro HijackThis v2.0.2


    Scan saved at 17:33:04, on 15/04/2009


    Platform: Windows Vista SP1 (WinNT 6.00.1905)


    MSIE: Internet Explorer v7.00 (7.00.6001.18000)


    Boot mode: Normal


    Running processes:


    C:\Windows\system32\taskeng.exe


    C:\Windows\system32\Dwm.exe


    C:\Windows\system32\taskeng.exe


    C:\Windows\Explorer.EXE


    C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe


    C:\Windows\RtHDVCpl.exe


    C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe


    C:\Program Files\Toshiba\Toshiba Online Product Information\TOPI.exe


    C:\Windows\System32\rundll32.exe


    C:\Program Files\Apoint2K\Apoint.exe


    C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe


    C:\Windows\WindowsMobile\wmdc.exe


    C:\Program Files\CyberLink\Shared files\brs.exe


    C:\Program Files\HP Wireless Adapter\HPWLan.exe


    C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe


    C:\Program Files\Windows Live\Messenger\msnmsgr.exe


    C:\Windows\ehome\ehtray.exe


    C:\Program Files\DAEMON Tools\daemon.exe


    C:\Windows\ehome\ehmsas.exe


    C:\Program Files\Apoint2K\ApMsgFwd.exe


    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe


    C:\Program Files\HP Wireless Printer Adapter\ConnectMgr.exe


    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe


    C:\Program Files\Logitech\SetPoint\SetPoint.exe


    C:\Program Files\Apoint2K\Apntex.exe


    C:\Windows\System32\mobsync.exe


    C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE


    C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe


    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe


    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe


    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe


    C:\Program Files\Windows Live\Contacts\wlcomm.exe


    C:\Program Files\Mozilla Firefox\firefox.exe


    C:\Program Files\Windows Media Player\WMPNSCFG.exe


    C:\Windows\system32\SearchFilterHost.exe


    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe


    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896


    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.fr/ig?brand=TSEA&bmod=TSEA%3B


    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896


    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =


    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =


    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local


    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =


    R3 - URLSearchHook: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\pdfforge Toolbar\SearchSettings.dll


    O1 - Hosts: ::1 localhost


    O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll


    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll


    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll


    O2 - BHO: Programme d'aide de l'Assistant de connexion Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll


    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll


    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll


    O2 - BHO: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\WidgiToolbarIE.dll


    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll


    O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll


    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll


    O2 - BHO: (no name) - {E312764E-7706-43F1-8DAB-FCDD2B1E416D} - C:\Program Files\pdfforge Toolbar\SearchSettings.dll


    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll


    O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll


    O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll


    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll


    O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll


    O3 - Toolbar: pdfforge Toolbar - {B922D405-6D13-4A2B-AE89-08A030DA4402} - C:\Program Files\pdfforge Toolbar\WidgiToolbarIE.dll


    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe


    O4 - HKLM\..\Run: [cfFncEnabler.exe] cfFncEnabler.exe


    O4 - HKLM\..\Run: [Toshiba TEMPO] C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe


    O4 - HKLM\..\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup


    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup


    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit


    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe


    O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"


    O4 - HKLM\..\Run: [bitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"


    O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE


    O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe


    O4 - HKLM\..\Run: [bDRegion] C:\Program Files\Cyberlink\Shared Files\brs.exe


    O4 - HKLM\..\Run: [HPWireless] "C:\Program Files\HP Wireless Adapter\HPWLAN.exe"


    O4 - HKLM\..\Run: [searchSettings] C:\Program Files\pdfforge Toolbar\SearchSettings.exe


    O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe


    O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe


    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background


    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe


    O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033


    O4 - HKCU\..\Run: [speech Recognition] "C:\Windows\Speech\Common\sapisvr.exe" -SpeechUX -Startup


    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe


    O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE LOCAL')


    O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'SERVICE LOCAL')


    O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'SERVICE RÉSEAU')


    O4 - HKUS\S-1-5-18\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe (User 'SYSTEM')


    O4 - HKUS\.DEFAULT\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe (User 'Default user')


    O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\Toshiba\TRDCReminder\TRDCReminder.exe (User 'Default user')


    O4 - Startup: OneNote 2007 - Capture d'écran et lancement.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE


    O4 - Global Startup: Gestionnaire de connexion.lnk = ?


    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe


    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe


    O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200


    O8 - Extra context menu item: E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000


    O9 - Extra button: Ajout Direct - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll


    O9 - Extra 'Tools' menuitem: &Ajout Direct dans Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll


    O9 - Extra button: Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll


    O9 - Extra 'Tools' menuitem: &Envoyer à OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll


    O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll


    O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll


    O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll


    O9 - Extra button: eBay - Achetez, Vendez - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/709-44555-9400-3/4 (file missing)


    O9 - Extra button: Amazon.fr - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.fr/exec/obidos/redirect-...1&site=home (file missing)


    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL


    O9 - Extra button: Sélection intelligente HP - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll


    O13 - Gopher Prefix:


    O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/dow...llerControl.cab


    O17 - HKLM\System\CCS\Services\Tcpip\..\{489B4D14-2D40-4312-A8CE-A4433B2DC0F7}: NameServer = 0.0.0.0


    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll


    O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL


    O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe


    O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe


    O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe


    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe


    O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe


    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe


    O23 - Service: Google Desktop Manager 5.7.802.22438 (GoogleDesktopManager-022208-143751) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe


    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe


    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe


    O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe


    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe


    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe


    O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe


    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe


    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe


    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe


    O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatchSrv.exe


    O23 - Service: Notebook Performance Tuning Service (TempoMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TempoSVC.exe


    O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe


    O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe


    O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe


    O23 - Service: TOSHIBA Bluetooth Service - Unknown owner - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe (file missing)


    O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe


    O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe


    O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe


    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe


    O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe


    --


    End of file - 13879 bytes


    -----------------------------------------------


    Runscanner logfile http://www.runscanner.net


    * = signed file


    - = file not found


    000 General info


    ----------------


    Computer name : PC-DE-YVES


    Creation time : 15/04/2009 17:39:06


    Hosts <> 127.0.0.1 : 0


    Hosts file location : %SystemRoot%\System32\drivers\etc


    IE version : 7.0.6001.18000


    OS : Windows Vista Home Premium


    OS Build : 6001


    OS SP : Service Pack 1


    RunScanner Version : 1.6.1.0


    User Language : Français (France)


    User rights : Administrator


    Windows folder : C:\Windows


    001 Running processes


    ---------------------


    * c:\program files\iobit\advanced systemcare 3\awc.exe (IObit)


    * c:\windows\system32\agrsmsvc.exe (Agere Systems)


    * c:\program files\apoint2k\apoint.exe (Alps Electric Co., Ltd.)


    * c:\program files\apoint2k\apntex.exe (Alps Electric Co., Ltd.)


    * c:\program files\apoint2k\apmsgfwd.exe (Alps Electric Co., Ltd.)


    * c:\program files\windows media player\wmpnscfg.exe (Microsoft Corporation)


    * c:\windows\system32\wininit.exe (Microsoft Corporation)


    * c:\windows\system32\winlogon.exe (Microsoft Corporation)


    * c:\windows\system32\spoolsv.exe (Microsoft Corporation)


    * c:\windows\system32\services.exe (Microsoft Corporation)


    c:\program files\bitdefender\bitdefender 2009\bdagent.exe (BitDefender S.R.L.)


    c:\program files\bitdefender\bitdefender 2009\seccenter.exe


    c:\program files\bitdefender\bitdefender 2009\vsserv.exe (BitDefender S. R. L.)


    * c:\program files\common files\bitdefender\bitdefender update service\livesrv.exe (BitDefender SRL)


    c:\program files\bonjour\mdnsresponder.exe (Apple Computer, Inc.)


    * c:\program files\cyberlink\shared files\brs.exe (cyberlink)


    c:\program files\toshiba\toscdspd\toscdspd.exe (TOSHIBA)


    c:\program files\hp wireless printer adapter\connectmgr.exe


    * c:\windows\explorer.exe (Microsoft Corporation)


    * c:\program files\mozilla firefox\firefox.exe (Mozilla Corporation)


    * c:\windows\system32\dwm.exe (Microsoft Corporation)


    * c:\windows\windowsmobile\wmdc.exe (Microsoft Corporation)


    * c:\program files\google\googletoolbarnotifier\googletoolbarnotifier.exe (Google Inc.)


    c:\program files\hp\digital imaging\bin\hpqgpc01.exe (Hewlett-Packard)


    * c:\windows\rthdvcpl.exe (Realtek Semiconductor)


    c:\program files\hp\digital imaging\bin\hpqbam08.exe (Hewlett-Packard Co.)


    c:\program files\hp\digital imaging\bin\hpqste08.exe (Hewlett-Packard Co.)


    * c:\program files\hp\digital imaging\bin\hpqtra08.exe (Hewlett-Packard Co.)


    c:\program files\hp wireless adapter\hpwlan.exe


    * c:\windows\system32\searchindexer.exe (Microsoft Corporation)


    * C:\Windows\system32\audiodg.exe (Microsoft Corporation)


    * c:\program files\common files\lightscribe\lssrvc.exe (Hewlett-Packard Company)


    * c:\program files\common files\logishrd\khal2\khalmnpr.exe (Logitech, Inc.)


    * c:\program files\logitech\setpoint\setpoint.exe (Logitech, Inc.)


    c:\program files\common files\microsoft shared\vs7debug\mdm.exe (Microsoft Corporation)


    * c:\windows\ehome\ehmsas.exe (Microsoft Corporation)


    * c:\windows\ehome\ehtray.exe (Microsoft Corporation)


    * c:\program files\microsoft\search enhancement pack\seaport\seaport.exe (Microsoft Corp.)


    * c:\windows\system32\mobsync.exe (Microsoft Corporation)


    * c:\windows\system32\taskeng.exe (Microsoft Corporation)


    * c:\windows\system32\taskeng.exe (Microsoft Corporation)


    * c:\windows\system32\taskeng.exe (Microsoft Corporation)


    * c:\windows\system32\nvvsvc.exe (NVIDIA Corporation)


    * c:\windows\system32\pnkbstra.exe


    * c:\windows\microsoft.net\framework\v3.0\wpf\presentationfontcache.exe (Microsoft Corporation)


    * c:\windows\system32\lsass.exe (Microsoft Corporation)


    * c:\windows\system32\csrss.exe (Microsoft Corporation)


    * c:\windows\system32\csrss.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\svchost.exe (Microsoft Corporation)


    * c:\windows\system32\rundll32.exe (Microsoft Corporation)


    * c:\windows\system32\rundll32.exe (Microsoft Corporation)


    * c:\program files\cyberlink\shared files\richvideo.exe


    * c:\users\yves\downloads\runscanner1-6.exe (Runscanner.net)


    * c:\windows\system32\slsvc.exe (Microsoft Corporation)


    * c:\windows\system32\lsm.exe (Microsoft Corporation)


    c:\program files\toshiba\smartfacev\smartfacevwatchsrv.exe (Toshiba)


    c:\program files\toshiba\configfree\cfsvcs.exe (TOSHIBA CORPORATION)


    * c:\program files\windows media player\wmpnetwk.exe (Microsoft Corporation)


    * c:\windows\system32\toddsrv.exe (TOSHIBA Corporation)


    * c:\program files\toshiba\toshiba dvd player\tnavisrv.exe (TOSHIBA Corporation)


    c:\program files\toshiba\toshiba online product information\topi.exe (TOSHIBA)


    * c:\program files\toshiba\power saver\toscosrv.exe (TOSHIBA Corporation)


    * c:\program files\toshiba tempro\toshiba.tempo.ui.trayapplication.exe (Toshiba Europe GmbH)


    * c:\program files\toshiba tempro\temposvc.exe (Toshiba Europe GmbH)


    c:\program files\toshiba\smartlogservice\tosipcsrv.exe (TOSHIBA Corporation)


    * c:\windows\system32\tuprogst.exe (TuneUp Software)


    c:\program files\common files\ulead systems\dvd\ulcdrsvr.exe (Ulead Systems, Inc.)


    * c:\program files\daemon tools\daemon.exe (DT Soft Ltd.)


    * c:\program files\windows live\contacts\wlcomm.exe (Microsoft Corporation)


    * c:\program files\windows live\messenger\msnmsgr.exe (Microsoft Corporation)


    * c:\windows\system32\smss.exe (Microsoft Corporation)


    * c:\windows\system32\wbem\wmiprvse.exe (Microsoft Corporation)


    002 HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run (+subkeys)


    -----------------------------------------------------------------


    c:\program files\bitdefender\bitdefender 2009\bdagent.exe (BitDefender S.R.L.)


    * c:\program files\cyberlink\shared files\brs.exe (cyberlink)


    c:\program files\bitdefender\bitdefender 2009\ieshow.exe (BitDefender)


    - cffncenabler.exe


    c:\program files\hp\digital imaging\bin\hpqsrmon.exe (Hewlett-Packard)


    c:\program files\hp wireless adapter\hpwlan.exe


    * C:\Windows\khalmnpr.exe (Logitech, Inc.)


    c:\program files\pdfforge toolbar\searchsettings.exe (GreenTree Applications, Inc.)


    c:\program files\toshiba\toshiba online product information\topi.exe (TOSHIBA)


    * c:\program files\toshiba tempro\toshiba.tempo.ui.trayapplication.exe (Toshiba Europe GmbH)


    003 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run (+subkeys)


    -----------------------------------------------------------------


    * c:\program files\daemon tools\daemon.exe (DT Soft Ltd.)


    * c:\program files\windows live\messenger\msnmsgr.exe (Microsoft Corporation)


    c:\program files\toshiba\toscdspd\toscdspd.exe (TOSHIBA)


    005 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup


    ----------------------------------------------------------------


    c:\progra~1\hpwire~2\connec~1.exe


    * c:\progra~1\hp\digita~1\bin\hpqtra08.exe (Hewlett-Packard Co.)


    * c:\progra~1\logitech\setpoint\setpoint.exe (Logitech, Inc.)


    006 %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup


    -------------------------------------------------------------------


    c:\progra~1\hpwire~2\connec~1.exe


    * c:\progra~1\hp\digita~1\bin\hpqtra08.exe (Hewlett-Packard Co.)


    * c:\progra~1\logitech\setpoint\setpoint.exe (Logitech, Inc.)


    008 Default user \Software\Microsoft\Windows\CurrentVersion\Run (+subkeys)


    --------------------------------------------------------------------------


    c:\program files\ltmoh\ltmoh.exe (Agere Systems)


    009 System user\Software\Microsoft\Windows\CurrentVersion\Run (+subkeys)


    ------------------------------------------------------------------------


    c:\program files\ltmoh\ltmoh.exe (Agere Systems)


    010 HKLM\SYSTEM\CurrentControlSet\Services (Services)


    -----------------------------------------------------


    c:\program files\bonjour\mdnsresponder.exe (##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762##)


    * C:\Windows\system32\tuneupdefragservice.exe (@%SystemRoot%\System32\TuneUpDefragService.exe,-1)


    * C:\Windows\system32\tuprogst.exe (@%SystemRoot%\System32\TUProgSt.exe,-1)


    * c:\program files\common files\autodesk shared\service\adskscsrv.exe (Autodesk Licensing Service)


    c:\program files\common files\bitdefender\bitdefender arrakis server\bin\arrakis3.exe (BitDefender Arrakis Server)


    * c:\program files\common files\bitdefender\bitdefender update service\livesrv.exe (BitDefender Desktop Update Service)


    c:\program files\bitdefender\bitdefender 2009\vsserv.exe (BitDefender Virus Shield)


    c:\program files\toshiba\configfree\cfsvcs.exe (ConfigFree Service)


    * c:\program files\cyberlink\shared files\richvideo.exe (Cyberlink RichVideo Service(CRVS))


    c:\program files\common files\macrovision shared\flexnet publisher\fnplicensingservice.exe (FLEXnet Licensing Service)


    * c:\program files\google\common\google updater\googleupdaterservice.exe (Google Updater Service)


    c:\program files\common files\installshield\driver\11\intel 32\idrivert.exe (InstallDriver Table Manager)


    * c:\program files\common files\logitech\bluetooth\lbtserv.exe (Logitech Bluetooth Service)


    c:\program files\common files\microsoft shared\vs7debug\mdm.exe (Machine Debug Manager)


    * c:\program files\common files\ahead\lib\nmindexingservice.exe (NMIndexingService)


    * c:\program files\toshiba tempro\temposvc.exe (Notebook Performance Tuning Service)


    * c:\windows\system32\pnkbstra.exe (PnkBstrA)


    * c:\program files\microsoft\search enhancement pack\seaport\seaport.exe (SeaPort)


    c:\program files\toshiba\smartfacev\smartfacevwatchsrv.exe (SmartFaceVWatchSrv)


    - c:\program files\toshiba\bluetooth toshiba stack\tosbtsrv.exe (TOSHIBA Bluetooth Service)


    * c:\program files\toshiba\toshiba dvd player\tnavisrv.exe (TOSHIBA Navi Support Service)


    * c:\windows\system32\toddsrv.exe (TOSHIBA Optical Disc Drive Service)


    * c:\program files\toshiba\power saver\toscosrv.exe (TOSHIBA Power Saver)


    c:\program files\toshiba\smartlogservice\tosipcsrv.exe (TOSHIBA SMART Log Service)


    c:\program files\common files\ulead systems\dvd\ulcdrsvr.exe (Ulead Burning Helper)


    011 HKLM\SYSTEM\CurrentControlSet\Services (drivers)


    ----------------------------------------------------


    * c:\program files\cyberlink\powerdvd\000.fcl ({95808DC4-FA4A-4C74-92FE-5B863F82066B})


    * C:\Windows\system32\drivers\apfiltr.sys (Alps Pointing-device Filter Driver)


    - c:\windows\system32\drivers\apwgek4s.sys (apwgek4s)


    * C:\Windows\system32\drivers\bdfm.sys (BDFM)


    * C:\Windows\system32\drivers\bdfsfltr.sys (bdfsfltr)


    * c:\program files\common files\bitdefender\bitdefender firewall\bdftdif.sys (bdftdif)


    c:\program files\bitdefender\bitdefender 2009\bdselfpr.sys (BDSelfPr)


    * c:\program files\bitdefender\bitdefender 2009\bdvedisk.sys (BDVEDISK)


    * C:\Windows\system32\drivers\bdfndisf.sys (BitDefender Firewall NDIS Filter Service)


    * c:\windows\system32\drivers\elrawdsk.sys (ElRawDisk)


    * C:\Windows\system32\drivers\iastor.sys (Intel AHCI Controller)


    - c:\windows\system32\drivers\ipinip.sys (IP in IP Tunnel Driver)


    - c:\windows\system32\drivers\nwlnkflt.sys (IPX Traffic Filter Driver)


    - c:\windows\system32\drivers\nwlnkfwd.sys (IPX Traffic Forwarder Driver)


    * C:\Windows\system32\drivers\lhidfilt.sys (Logitech SetPoint KMDF HID Filter Driver)


    * C:\Windows\system32\drivers\lmoufilt.sys (Logitech SetPoint KMDF Mouse Filter Driver)


    * C:\Windows\system32\drivers\lpcfilter.sys (LPC Lower Filter Driver)


    * C:\Windows\system32\drivers\pcamp50.sys (PCAMp50 NDIS Protocol Driver)


    * C:\Windows\system32\drivers\pcasp50.sys (PCASp50 NDIS Protocol Driver)


    c:\program files\common files\bitdefender\bitdefender threat scanner\profos.sys (Profos)


    * C:\Windows\system32\drivers\pxhelp20.sys (PxHelp20)


    * C:\Windows\system32\drivers\rtkvhda.sys (Service for Realtek HD Audio (WDM))


    C:\Windows\system32\drivers\sptd.sys (sptd)


    * C:\Windows\system32\drivers\srv.sys (srv)


    * C:\Windows\system32\drivers\tvalz_o.sys (TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver)


    * C:\Windows\system32\drivers\tos_sps32.sys (TOSHIBA tos_sps32 Service)


    - c:\windows\system32\drivers\tosrfcom.sys (Tosrfcom)


    - c:\windows\system32\drivers\tpchoice.sys (Touch Pad Detection Filter driver)


    c:\program files\common files\bitdefender\bitdefender threat scanner\trufos.sys (Trufos)


    030 HKLM\SOFTWARE\Classes\PROTOCOLS\Filter


    ------------------------------------------


    * c:\windows\system32\urlmon.dll (Microsoft Corporation) {8f6b0360-b80d-11d0-a9b3-006097942311}


    * c:\windows\system32\urlmon.dll (Microsoft Corporation) {8f6b0360-b80d-11d0-a9b3-006097942311}


    031 HKLM\SOFTWARE\Classes\PROTOCOLS\Handler


    -------------------------------------------


    * c:\windows\system32\mshtml.dll (Microsoft Corporation) {3050F406-98B5-11CF-BB82-00AA00BDCE0B}


    c:\program files\logitech\desktop messenger\8876480\program\gaplugprotocol-8876480.dll (Logitech Inc.) {9462A756-7B47-47BC-8C80-C34B9B80B32B}


    * c:\windows\system32\urlmon.dll (Microsoft Corporation) {3dd53d40-7b8b-11D0-b013-00aa0059ce02}


    * c:\windows\system32\urlmon.dll (Microsoft Corporation) {79eac9e7-baf9-11ce-8c82-00aa004ba90b}


    * c:\windows\system32\urlmon.dll (Microsoft Corporation) {79eac9e3-baf9-11ce-8c82-00aa004ba90b}


    * c:\windows\system32\urlmon.dll (Microsoft Corporation) {79eac9e2-baf9-11ce-8c82-00aa004ba90b}


    * c:\windows\system32\urlmon.dll (Microsoft Corporation) {79eac9e5-baf9-11ce-8c82-00aa004ba90b}


    * c:\windows\system32\mshtml.dll (Microsoft Corporation) {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B}


    * c:\progra~1\wi1f86~1\messen~1\msgrap~1.dll (Microsoft Corporation) {828030A1-22C1-4009-854F-8E305202313F}


    * c:\windows\system32\urlmon.dll (Microsoft Corporation) {79eac9e7-baf9-11ce-8c82-00aa004ba90b}


    * c:\windows\system32\mshtml.dll (Microsoft Corporation) {3050f3DA-98B5-11CF-BB82-00AA00BDCE0B}


    * c:\windows\system32\urlmon.dll (Microsoft Corporation) {79eac9e6-baf9-11ce-8c82-00aa004ba90b}


    * c:\progra~1\wi1f86~1\messen~1\msgrap~1.dll (Microsoft Corporation) {828030A1-22C1-4009-854F-8E305202313F}


    * c:\windows\system32\mshtml.dll (Microsoft Corporation) {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B}


    * c:\windows\system32\mshtml.dll (Microsoft Corporation) {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B}


    * c:\program files\windows live\mail\mailcomm.dll (Microsoft Corporation) {03C514A3-1EFB-4856-9F99-10D7BE1653C0}


    032 HKLM\SYSTEM\CurrentControlSet\Control\Terminal Server\Wds\rdpwd\StartupPrograms


    -----------------------------------------------------------------------------------


    - rdpclip


    034 HKLM-HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell


    -------------------------------------------------------------------------


    * C:\Windows\explorer.exe (Microsoft Corporation)


    040 HKCU\Software\Microsoft\Internet Explorer\UrlSearchHooks


    ------------------------------------------------------------


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {CFBFAE00-17A6-11D0-99CB-00C04FD64497}


    c:\program files\pdfforge toolbar\searchsettings.dll (GreenTree Applications, Inc.) {E312764E-7706-43F1-8DAB-FCDD2B1E416D}


    041 HKLM-HKCU\Software\Microsoft\Internet Explorer\Toolbar


    ----------------------------------------------------------


    * c:\program files\google\google toolbar\googletoolbar.dll {2318C2B1-4965-11d4-9B18-009027A5CD4F}


    * c:\program files\bitdefender\bitdefender 2009\ietoolbar.dll (Bitdefender) {381FFDE8-2394-4f90-B10D-FC6124A40F8C}


    c:\program files\pdfforge toolbar\widgitoolbarie.dll (GreenTree Applications, Inc.) {B922D405-6D13-4A2B-AE89-08A030DA4402}


    * c:\program files\techsmith\snagit 8\snagitieaddin.dll (TechSmith Corporation) {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3}


    042 HKLM\Software\Microsoft\Internet Explorer\Extensions


    --------------------------------------------------------


    GUID / CLSID not found {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F}


    GUID / CLSID not found {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F}


    GUID / CLSID not found {219C3416-8CB2-491a-A3C7-D9FCDDC9D600}


    - http: {8A918C1D-E123-4E36-B562-5C1519E434CE}


    - http: {76577871-04EC-495E-A12B-91F7C3600AFA}


    GUID / CLSID not found {2670000A-7350-4f3c-8081-5663EE0C6C49}


    GUID / CLSID not found {92780B25-18CC-41C8-B9BE-3C9C571A8263}


    GUID / CLSID not found {DDE87865-83C5-48c4-8357-2F5B1AA84522}


    045 HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser


    ----------------------------------------------------------------


    * c:\program files\google\google toolbar\googletoolbar.dll {2318C2B1-4965-11D4-9B18-009027A5CD4F}


    052 HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects


    ----------------------------------------------------------------------------------


    * c:\program files\google\google toolbar\component\fastsearch_219b3e1547538286.dll (Google Inc.) {C84D72FE-E17D-4195-BB24-76C02E2E7C4E}


    * c:\program files\google\google toolbar\googletoolbar.dll {AA58ED58-01DD-4d91-8333-CF10577473F7}


    * c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll (Google Inc.) {AF69DE43-7D58-4638-B6FA-CE66B5AD205D}


    c:\program files\java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.) {DBC80044-A445-435b-BC74-9C25C1C588A9}


    c:\program files\pdfforge toolbar\searchsettings.dll (GreenTree Applications, Inc.) {E312764E-7706-43F1-8DAB-FCDD2B1E416D}


    * c:\program files\techsmith\snagit 8\snagitbho.dll (TechSmith Corporation) {00C6482D-C502-44C8-8409-FCE54AD9C208}


    c:\program files\pdfforge toolbar\widgitoolbarie.dll (GreenTree Applications, Inc.) {B922D405-6D13-4A2B-AE89-08A030DA4402}


    * c:\program files\common files\microsoft shared\windows live\windowslivelogin.dll (Microsoft Corporation) {9030D464-4C02-4ABF-8ECC-5164760863C6}


    061 HKLM-HCKU\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved


    ---------------------------------------------------------------------------------


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {F2CF5485-4E02-4f68-819C-B92DE9277049}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {66742402-F9B9-11D1-A202-0000F81FEDEE}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {0AFCCBA6-BF90-4A4E-8482-0AC960981F5B}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {3c2654c6-7372-4f6b-b310-55d6128f49d2}


    c:\program files\common files\autodesk shared\thumbnail\acthumbnail16.dll (Autodesk, Inc.) {AC1DB655-4F9A-4c39-8AD2-A65324A4C446}


    c:\program files\common files\autodesk shared\acdgncom17.dll (Autodesk) {ADC46291-D8A1-4486-A24C-86FFB392AEFA}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {25585dc7-4da0-438d-ad04-e42c8d2d64b9}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {437ff9c0-a07f-4fa0-af80-84b6c6440a16}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {21ec2020-3aea-1069-a2dd-08002b30309d}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {71f96385-ddd6-48d3-a0c1-ae06e8b055fb}


    * c:\windows\system32\gameux.dll (Microsoft Corporation) {ED228FDF-9EA8-4870-83B1-96B02CFE0D52}


    * c:\windows\system32\gameux.dll (Microsoft Corporation) {4E5BFBF8-F59A-4e87-9805-1F9B42CC254A}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {FF393560-C2A7-11CF-BFF4-444553540000}


    * c:\windows\system32\mshtml.dll (Microsoft Corporation) {25336920-03f9-11cf-8fd0-00aa00686f13}


    c:\windows\system32\acsignicon.dll (Autodesk, Inc.) {36A21736-36C2-4C11-8ACB-D4136F2B57BD}


    c:\program files\common files\autodesk shared\acshellex\acshellextension.dll (Autodesk) {8A0BC933-7552-42E2-A228-3BE055777227}


    c:\program files\common files\autodesk shared\acshellex\acshellextension.dll (Autodesk) {5800AD5B-72C1-477B-9A08-CA112DF06D97}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {3028902F-6374-48b2-8DC6-9725E775B926}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {73CFD649-CD48-4fd8-A272-2070EA56526B}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {FDE7673D-2E19-4145-8376-BBD58C4BC7BA}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {1C1EDB47-CE22-4bbb-B608-77B48F83C823}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {6CF48EF8-44CD-45d2-8832-A16EA016311B}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {4B78D326-D922-44f9-AF2A-07805C2A3560}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {205D7A97-F16D-4691-86EF-F3075DCCA57D}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {44C76ECD-F7FA-411c-9929-1B77BA77F524}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {07C45BB1-4A8C-4642-A1F5-237E7215FF66}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {6038EF75-ABFC-4e59-AB6F-12D397F6568D}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {B31C5FAE-961F-415b-BAF0-E697A5178B94}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {9D958C62-3954-4b44-8FAB-C4670C1DB4C2}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {98FF6D4B-6387-4b0a-8FBD-C5C4BB17B4F8}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {43886CD5-6529-41c4-A707-7B3C92C05E68}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {F83DAC1C-9BB9-4f2b-B619-09819DA81B0E}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {9A096BB5-9DC3-4D1C-8526-C3CBF991EA4E}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {30D02401-6A81-11d0-8274-00C04FD5AE38}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {E6EE9AAC-F76B-4947-8260-A9F136138E11}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {BFAD62EE-9D54-4b2a-BF3B-76F90697BD2A}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {6B4ECC4F-16D1-4474-94AB-5A763F2A54AE}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {FAC3CBF6-8697-43d0-BAB9-DCD1FCE19D75}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {871C5380-42A0-1069-A2EA-08002B30309D}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {FBF23B40-E3F0-101B-8488-00AA003E56F8}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {328B0346-7EAF-4BBE-A479-7CB88A095F5B}


    * c:\program files\logitech\setpoint\mcplext.dll (Logitech, Inc.) {B9B9F083-2B04-452A-8691-83694AC1037B}


    * c:\program files\logitech\setpoint\kbcplext.dll (Logitech, Inc.) {DC70C4A5-2044-4c59-B806-DEFB9AE0DF7C}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {BC476F4C-D9D7-4100-8D4E-E043F6DEC409}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {3C374A40-BAE4-11CF-BF7D-00AA006946EE}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {CFBFAE00-17A6-11D0-99CB-00C04FD64497}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {8856f961-340a-11d0-a96b-00c04fd705a2}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {a42c2ccb-67d3-46fa-abe6-7d2f3488c7a3}


    * c:\windows\system32\mshtml.dll (Microsoft Corporation) {3050f3d9-98b5-11cf-bb82-00aa00bdce0b}


    c:\program files\change extension\pmchangeext.dll (Pierre-Marie DEVIGNE) {e0515e57-7dc3-11d3-8340-444553540000}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {865e5e76-ad83-4dca-a109-50dc2113ce9a}


    * c:\windows\system32\gameux.dll (Microsoft Corporation) {ECDD6472-2B9B-4b4b-AE36-F316DF3C8D60}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {b2952b16-0e07-4e5a-b993-58c52cb94cae}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {E7E4BC40-E76A-11CE-A9BB-00AA004AE837}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {00021401-0000-0000-C000-000000000046}


    * c:\program files\techsmith\snagit 8\snagitieaddin.dll (TechSmith Corporation) {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3}


    * c:\program files\techsmith\snagit 8\snagitshellext.dll (TechSmith Corporation) {CF74B903-3389-469c-B3B6-0204D204FCBD}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {9DBD2C50-62AD-11d0-B806-00C04FD706EC}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {7BD29E00-76C1-11CF-9DD0-00A0C9034933}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {7BD29E01-76C1-11CF-9DD0-00A0C9034933}


    * c:\windows\system32\ieframe.dll (Microsoft Corporation) {3DC7A020-0ACD-11CF-A9BB-00AA004AE837}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {708e1662-b832-42a8-bbe1-0a77121e3908}


    * c:\program files\tuneup utilities 2009\dseshext-x86.dll (TuneUp Software) {4838CD50-7E5D-4811-9B17-C47A85539F28}


    * c:\program files\tuneup utilities 2009\sdshelex-win32.dll (TuneUp Software) {4858E7D9-8E12-45a3-B6A3-1CD128C9D403}


    * C:\Windows\system32\uxtuneup.dll (TuneUp Software) {44440D00-FF19-4AFC-B765-9A0970567D97}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {1531d583-8375-4d3f-b5fb-d23bbd169f22}


    * c:\program files\windows live\photo gallery\photoviewershim.dll (Microsoft Corporation) {00F33137-EE26-412F-8D71-F84E4C2C6625}


    * c:\program files\windows live\photo gallery\photoviewershim.dll (Microsoft Corporation) {00F30F90-3E96-453B-AFCD-D71989ECC2C7}


    * c:\program files\windows live\photo gallery\photoviewershim.dll (Microsoft Corporation) {00F3712A-CA79-45B4-9E4D-D7891E7F8B9D}


    * c:\program files\windows live\photo gallery\photoviewershim.dll (Microsoft Corporation) {00F346CB-35A4-465B-8B8F-65A29DBAB1F6}


    c:\program files\winrar\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}


    * c:\program files\windows live\mail\mailcomm.dll (Microsoft Corporation) {0563DB41-F538-4B37-A92D-4659049B7766}


    062 HKLM-HKCU\Software\Classes\Folder\Shellex\ColumnHandlers


    ------------------------------------------------------------


    c:\program files\common files\autodesk shared\acshellex\acshellextension.dll (Autodesk) {8A0BC933-7552-42E2-A228-3BE055777227}


    c:\program files\bitdefender\bitdefender 2009\bdfvsctx.dll (BitDefender S.R.L.) {9E96C1F5-0EFA-4348-9460-15D6802C70AA}


    064 HKLM\System\CurrentControlSet\Control\Session Manager\KnownDlls


    -------------------------------------------------------------------


    * C:\Windows\system32\gdi32.dll (Microsoft Corporation)


    * C:\Windows\system32\iertutil.dll (Microsoft Corporation)


    * C:\Windows\system32\shell32.dll (Microsoft Corporation)


    * C:\Windows\system32\urlmon.dll (Microsoft Corporation)


    * C:\Windows\system32\wininet.dll (Microsoft Corporation)


    069 HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors


    --------------------------------------------------------


    C:\Windows\system32\pdfcmnnt.dll


    -


    C:\Windows\system32\tbtmon.dll (TOSHIBA CORPORATION.)


    072 HKLM\SYSTEM\CurrentControlSet\Control\Lsa\Security Packages


    ---------------------------------------------------------------


    * C:\Windows\system32\schannel.dll (Microsoft Corporation)


    073 %windir%\Tasks


    ------------------


    AWC Startup.job : c:\program files\iobit\advanced systemcare 3\awc.exe (IObit)


    Maintenance en 1 clic.job : c:\program files\tuneup utilities 2009\oneclickstarter.exe (TuneUp Software GmbH)


    100 Internet Explorer settings


    ------------------------------


    Start Page HKCU : http://www.google.fr/ig?brand=TSEA&bmod=TSEA%3B


    104 HKLM\Software\Microsoft\Code Store Database\Distribution Units


    ------------------------------------------------------------------


    c:\program files\java\jre6\bin\jp2iexp.dll {8AD9C840-044E-11D1-B3E9-00805F499D93}


    c:\program files\java\jre6\bin\jp2iexp.dll {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBA}


    c:\program files\java\jre6\bin\jp2iexp.dll {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}


    c:\program files\java\jre6\bin\jp2iexp.dll {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}


    GUID / CLSID not found CabBuilder


    105 HKCU\Software\Microsoft\Internet Explorer\MenuExt


    -----------------------------------------------------


    Add to Google Photos Screensa&ver : res://C:\Windows\system32\GPhotos.scr/200


    E&xporter vers Microsoft Excel : res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000


    107 HKLM\System\CurrentControlSet\Services\WinSock2\Parameters\NameSpace_Catalog5


    ---------------------------------------------------------------------------------


    c:\program files\bonjour\mdnsnsp.dll (Apple Computer, Inc.)


    120 Domain/DNS hijacking


    ------------------------


    NameServer {489B4D14-2D40-4312-A8CE-A4433B2DC0F7} : 0.0.0.0


    121 HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs


    --------------------------------------------------------------------------


    c:\progra~1\google\google~2\goec62~1.dll (Google)


    170 HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2


    ------------------------------------------------------------------------


    {d13cd343-0284-11de-8d77-001eec3f5706} : H:\Reg/setup.exe


    {fe310787-f2db-11dd-b929-001eec3f5706} : E:\autorun.exe


    173 HKCR\*\shellex\ContextMenuHandlers


    --------------------------------------


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {09799AFB-AD67-11d1-ABCD-00C04FC30936}


    c:\program files\common files\autodesk shared\acshellex\acshellextension.dll (Autodesk) {2E7A2C6C-B938-40a4-BA1C-C7EC982DC202}


    * c:\program files\tuneup utilities 2009\sdshelex-win32.dll (TuneUp Software) {4858E7D9-8E12-45a3-B6A3-1CD128C9D403}


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) {A470F8CF-A1E8-4f65-8335-227475AA5C46}


    c:\program files\winrar\rarext.dll {B41DB860-8EE4-11D2-9906-E49FADC173CA}


    * c:\program files\techsmith\snagit 8\snagitshellext.dll (TechSmith Corporation) {CF74B903-3389-469c-B3B6-0204D204FCBD}


    c:\program files\change extension\pmchangeext.dll (Pierre-Marie DEVIGNE) {e0515e57-7dc3-11d3-8340-444553540000}


    c:\program files\bitdefender\bitdefender 2009\bdshelxt.dll (BitDefender S.R.L)


    c:\program files\bitdefender\bitdefender 2009\bdfvsctx.dll (BitDefender S.R.L.)


    * C:\Windows\system32\shell32.dll (Microsoft Corporation) Start Menu Pin


    Merci par avance.


    Yves.

  • -Max-
    -Max- ✭
    Options
    Bonjour,


    Ok, je vais faire les manipulations.


    Merci par avance.


    Yves.


    Bonjour,


    Nous allons remonter les fichiers aux développeurs:


    Suivez la procédure et les manipulations ci-dessous :


    - Téléchargez et exécutez le programme suivant :


    ftp://ftp.editions-profil.fr/support/BitD...Agent-Trace.exe


    Ensuite ouvrez et fermez BitDefender (en double-cliquant sur l'icône présent sur le bureau) sucessivement, deux ou trois fois.


    Enfin suivez les manipulations ci-dessous :


    1- Exécutez le fichier disponible au lien ci-dessous :


    ftp://ftp.editions-profil.fr/support/Get-...ofinfo-2009.exe


    2- Celui-ci proposera l'auto-décompression de cette archive dans un dossier nommé "C:\Get-logs-2009.exe", cliquez alors sur "Installer".


    3- Le programme lancera alors une fenêtre noire, vous pourrez y suivre les indications.


    4- Une fois terminé, un fichier "Envoyez-moi.tar" sera créé sur le bureau qu'il faudra nous faire parvenir.


    Renvoyez-nous aussi les fichiers qui se trouvent dans les dossiers suivants :


    - C:\Documents and Settings\All Users\Application Data\BitDefender\Desktop\Temp\


    (sur vista il faut aller dans c:\programdata\BitDefender\Desktop\Temp)


    - C:\Documents and Settings\All Users\Application Data\BitDefender\DTrace\


    (sur vista il faut aller dans c:\programdata\BitDefender\Dtrace)


    Compressez si possible les fichiers récupérés de ces deux répertoires, pour envoyer qu'un seul fichier (zip, rar, ...)


    (il est possible que ce dossier soit caché, ouvrez le Poste de travail (ou Ordinateur sur Vista), allez dans le menu Outils puis Options des dossiers. Cliquez sur l'onglet Affichage, vérifiez que l'option 'afficher les dossiers et fichiers cachés' soit bien cochée, sinon cochez la et validez par ok)


    Cordialement,


    -Max-

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