Blue Screen Depuis Bitdefender

Depuis que j'ai installer Bitdefender total security 2015 (version d'essaie pour le moment).

J'ai des bluescreens je ne sais pas pourquoi, ce ne me la jamais fait avant

j'ai lu que bitdenfer en était souvent la cause.

voici le raport:

windows version: Windows 7 Service Pack 1, 6.1, build: 7601

windows dir: C:\Windows

Hardware: MS-7817, MSI, H81M-E34 (MS-7817)

CPU: GenuineIntel Intel® Core i3-4130 CPU @ 3.40GHz Intel586, level: 6

4 logical processors, active mask: 15

RAM: 4165492736 total

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Crash Dump Analysis

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Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Fri 08/05/2015 19:18:27 GMT your computer crashed

crash dump file: C:\Windows\Minidump\050815-99684-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x72A40)

Bugcheck code: 0x4A (0x7723DC4A, 0x2, 0x0, 0xFFFFF88002AF5B60)

Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Fri 08/05/2015 19:18:27 GMT your computer crashed

crash dump file: C:\Windows\memory.dmp

This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0)

Bugcheck code: 0x4A (0x7723DC4A, 0x2, 0x0, 0xFFFFF88002AF5B60)

Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE

Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

On Wed 06/05/2015 18:49:39 GMT your computer crashed

crash dump file: C:\Windows\Minidump\050615-15600-01.dmp

This was probably caused by the following module: ntoskrnl.exe (nt+0x72A40)

Bugcheck code: 0x4A (0x77CEDC4A, 0x2, 0x0, 0xFFFFF880027F8B60)

Error: IRQL_GT_ZERO_AT_SYSTEM_SERVICE

file path: C:\Windows\system32\ntoskrnl.exe

product: Microsoft® Windows® Operating System

company: Microsoft Corporation

description: NT Kernel & System

Bug check description: This indicates that a thread is returning to user mode from a system call when its IRQL is still above PASSIVE_LEVEL.

The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

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Conclusion

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3 crash dumps have been found and analyzed. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.