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You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/
Thank you for your understanding.
Réponses
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Try it this way - Open the Windows Control Panel>Programs and Features>Bitdefender. Double click it and choose "Repair".dans Realtime File Protection Off After Upgrade From Win7 To Win10 Commentaire de Rohugh février 2016
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OK, there was this post from Georgia to help a member with a similar problem- @king of 57 Most probably avc.xml from C:\Program Files\Bitdefender\Bitdefender 2016\settings is corrupt. Please replace it in Safe Mode with avc.xml from this folder: C:\Program Files\Bitdefender\Bitdefender 2016\settings\LGKC Then reboot the…
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Hello Psykokwak and welcome to the forums, Make sure you are accessing Bitdefender as an Administrator, not as a user - you cannot change settings as a user. Ro.
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Hola Caniche7, bienvenido, Without knowing which Windows OS you are using it is a little difficult to be exact but go into Windows Control Panel>Programs and Features>Bitdefernder>Uninstall. Choose "Repair", allow it to complete and restart your computer. Let us know if the firewall has restarted. Ro.
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Yeah, I have had the problem as well and like daman1 a repair fixed it. Windows start>All apps>Bitdefender 2016>Repair or Uninstall. Allow it to complete and restart the computer. Let us know how you get on. Ro.dans Realtime File Protection Off After Upgrade From Win7 To Win10 Commentaire de Rohugh février 2016
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New versions and builds are usually available in only a few languages to start with, the others being added as soon as the translations are available.
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Hiya, 1. Unless you intend on surfing the net whilst doing the uninstall/install there is no reason to worry about Windows firewall. It is all completed fairly quickly and I have never considered enabling another firewall during the process. 2. I have MBAM free and never had to uninstall it during a Bitdefender install,…
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This has just happened to me half an hour ago on my gaming computer although I still have 200 days left. Simply clicking the "Switch Account" link and logging in using the same account solved the problem. Ro.
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Yes, you need to contact Bitdefender either through their support or via email at bitsy@bitdefender.com and give them the details of your license. Keep a note of the ticket number you are issued with in case you need further help from them.dans Install And Activate Bitdefender Antivrus 2016 Using 2012 License Key Commentaire de Rohugh février 2016
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Hiya, How to install Bitdefender on my computer. Ro.dans Install And Activate Bitdefender Antivrus 2016 Using 2012 License Key Commentaire de Rohugh février 2016
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I didn't have Firefox on this computer, but I just downloaded it from their homepage without any problems or warnings.
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Hiya, If you open the Bitdefender GUI, click the figure icon at the top and choose "Events". Antivirus and click to highlight where it gives you the details, now hover your pointer over that area and you should get a full read of the URL. Ro.
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Hello, I am using BD TS with the latest update and that forum opens without problems. Ro.
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Hiya, Open the Bitdefender window, (double click the BD icon in the system tray) Click the figure icon at the top of it, General Settings, Update, "check the "Postpone Reboot". Ro
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Hiya, There is no way to turn off the whole thing, all you can do is turn off the various modules (down arrow from the BD GUI). Ro.
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Hiya, It may be the one computer you haven't updated is being detected but you shouldn't be seeing this if you have updated. Open the BD GUI, click the figure icon at the top and choose "General Settings". You can then turn off (uncheck) the "Display special offers and product notifications". Ro.
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Hello doliver, Have you really just downloaded the 2013 version (you are in those forums)? If you are using the latest 2016 version you can find the version by right clicking the icon in the system tray and choosing About. Plus the user manual is here for the latest version-…
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No need to uninstall/reinstall, just run a repair. Windows Control Panel>Programs and Features>Bitdefender, double click it and choose Repair, allow it to finish and reboot your computer. If that makes no difference, report the problem to Bitdefender from the GUI>Figure Icon drop down>Help and Support.
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Hiya, Have you tried the installation of Bitdefender via one of these links? http://forum.bitdefender.com/index.php?showtopic=59500 Also, first ensure that the Bitdefender Agent is uninstalled from Windows Control Panel>Programs and Features.
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Hiya, Bitdefender 2009 reached its End of Life in November 2011 so I am pretty sure it is not available for download and I doubt that a new license will be compatible that far back. To get details and full help on renewing your license you should contact Bitdefender via email at bitsy@bitdefender.com. Ro.
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Hello chanderpal, Please send in the details of your site on this Sample or URL Submit form. http://www.bitdefender.com/submit/ If your site is clean it will be unblocked with an automatic update. Thanks. Ro.
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Hiya again, Not being able to change ID and Threat Control is a symptom of not using your Admin Account, or the account you set up BD with. Please use "Help and Support" from the figure icon drop-down at the top of the BD GUI to contact Bitdefender for further assistance. Ro.
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Hello, Ensure you are accessing it as an Administrator, you can't change it if you are on a user account. Plus try running a repair on your Bitdefender AV. Windows Control Panel>Programs and Features>Bitdefender. Double click it and choose Repair. Allow it to complete and reboot your computer. Ro.
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OK, just to check, you did remove the Bitdefender agent from the Control Panel Programs and Features?
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Hello. You have probably done this before but .......... Run the Bitdefender uninstall tool. Open the Windows Control Panel>Programs and Features. Check for Bitdefender Agent, if it is there uninstall it from there. Now Install BD AV+ from here. Let us know if that works. Ro.
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Hello Rozeman, I am seeing nothing like that (see attached). The first thing to do is to run a repair on Bitdefender. Windows Control Panel>Programs and Features>Bitdefender 2016. Double click it and choose Repair. Allow it to finish and reboot your computer. If that doesn't help, please contact Support from the BD…
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I don't know what to do. This was about 1 day ago. Any suggestions? Thanks. Hiya, Support can be a little slow at weekends, send in another email giving all the details to bitsy@bitdefender.com Ro.
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Hiya, Yes, a known situation. Adding another license will only increase the time, not the number of devices. You need to contact Bitdefender and ask them to change it for you. email - bitsy@bitdefender.com Ro.
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Unfortunately, even zipped, the BDSP folder is too large to be attached. Is there another way I can get these files to you? This issue is rather concerning. I had hoped after upgrading to 2016 the issue would be resolved, but it is still present. I am worried malware that targets BD could be behind it. Hiya, Download the…
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Hiya, Bitdefender certainly blocks that site as infected but they are the only one on a Virus Total scan. I suggest you send it into BD Labs as a false positive and let them sort it out. If it is indeed clean it will be unblocked in a forthcoming automatic update. http://www.bitdefender.com/submit/ Ro.