From Where To Track The Ticket?

Yokezhen

Hi Admin.

I raised Tickets # 1009455888 for the cancellation of automatic subscription and refund of my amount but did not get any response. 

I don't know from where to track my ticket, kindly help me.

Thanks & Regards,

Yoke Zhen

Yokezhen

@Gjoksi

Flexx

https://community.bitdefender.com/en/discussion/100687/from-where-to-track-the-ticket

Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

Regards

Gjoksi

Hello.

To add here, @Alexandru_BD (who works for Bitdefender) can take a look here and help you with the issue. You can PM him. He will be back at the office on Monday, so wait for his reply.

Regards.

Alexandru_BD

Hello @Yokezhen,

Your ticket is with the Support teams and a Bitdefender representative will reply to you shortly.

Thank you for your patience.

Regards,

Alex