A status ve been changed & badges

Rock.87

I'm getting notifications that the status of my forum thread has been updated, but the notifications don't provide any details about the specific changes or their potential impact. Clicking on the notification just reopen the post without highlighting any change about which the notification was received.

Alexandru_BD

Cheers @Rock.87,

You are most welcome and I'll keep that in mind. When it comes to the forum, I am in charge of posting the relevant guidelines and instructions here, so I'll take your recommendation into consideration for our future community developments. Much appreciated.
In regard to updates, it's good to hear that they are installed as expected. The update rollout process doesn't affect the security of your devices. As with any software update, whenever you are connected to a VPN, your connection appears to come from the VPN server's location, which might differ from your actual geographic location. Some software update servers may restrict downloads to specific regions, so if the VPN location doesn’t match the allowed region, the update may fail or be delayed. For example, as far as I know Bitdefender doesn't update by default in China (conditions may apply, if the license was purchased from a partner or not) or Russia.
But if you haven't really encountered this issue, then I think you have nothing to worry about.

Regards,

Alex

Gjoksi

Hello.

@Alexandru_BD can give you some explanations.

Regards.

Alexandru_BD

I think the most recent notification you received has to do with the promotion to the 2nd Level where you get two stars next to your username and also the ability to share links is unlocked. You cand find the notification history under your profile activity. Is it displayed for you there?

Gjoksi

Yes, as far as i can see on his/her profile, these notifications are displayed:

Rock.87 was promoted to Level 2.

Rock.87 earned the Level 2 promotion badge.

Rock.87 earned the 1 Agree badge.

Rock.87 earned the 10 Comments badge.

Alexandru_BD

Yep, you get these for your activity as you know. 😄

But I can't figure out which of these notifications they refer to. Actually, I think it's the one for the status, judging by the post title.

Rock.87

Hi
this is a screenshot of an email about he status change , i get the same info in the notification bar of the forum, but when i click on it it drive me to the post where there is no highlight or info that what has been changed.

when i click on the above notification it just drive me to a simple post , still puzzling that what is changed :

Here is the more detailed view of the question : https://youtu.be/Mwj5CF0ek20
i am so much happy to have such caring and informative community members. thx to all from the bottom of my heart, i just want to learn and to make bitdefender more better. it's simply the best in many ways among all of the other top notch anti viruses i explored.

Gjoksi

Hello again

I changed the status of your post from DISCUSSION to IDEA (ideation), because in that post you asked for some features to be added to Bitdefender product(s).

And here's the change to your post:

When the status was changed to IDEA, the poll was automatically added.

Finally, here's the answer to your question about the badges:

https://community.bitdefender.com/en/discussion/comment/335376#Comment_335376

Regards.

Rock.87

Regards!
thx for the detailed answer but my question is still there, i know these badges work for the forum 7 these are widely implemented , but the question is that when we click or hover over the Promotion badge or others badges e.g:

it should reveal the benefits of those badge , that what authorities ve been given to the level 2 user of the forum , e.g. as level one member can not paste links inside threads , so when he/she is promoted to level 2 clicking/hovering the badge should reveal the benefits of the level 2 member , i m recently promoted but can not avail the benefits of level 2 member cuz i don't ve info about it, so what is the benefit then ?
If users ll ve knowledge that what the badges really do , only then they can avail the benefits or ll ve an idea about their progress on the forum. hope this ll explain my point.
so this option should be implemented on the forum. it's my suggestion.
This thing does not reveal anything:

there should be written explanation on it which should clearly inform that what & where the changes ve been applied. this is my point.
Best Regards

Gjoksi

Hello again.

I believe that @Alexandru_BD can give you more insights.

Regards.

Alexandru_BD

Hello,

I will do my best to provide further clarification regarding the badges, notifications and points awarded in our community.

To begin with, members can self-manage enabled notifications via their profile. Simply go to Account & Privacy Settings → Notification Preferences and choose to be notified by notification popup or email, or both, for the headings displayed there. As you may have noticed, the forum offers quite granular options for setting preferences for notifications.

When it comes to posting in the community, there are a range of post types to ensure the forum includes the type of content suitable for its needs. The options that display are dependent on which addons are enabled in our community, and we have the following post types:

• Discussion
  
• Ideas
  
• Polls
  
• Questions
  
• Events

Now, I will focus on the Ideation posts, since this is the topic of interest here. Ideation is designed around the singular principle of soliciting and gathering ideas and feedback from our users, all from a centralized location: the unique Product features and Ideation category. There are of course benefits for this approach, as members can submit their ideas in the category we have defined for this purpose
and admins can keep users in the loop about their submissions via default and/or custom status labels.

A status can be assigned to each idea to inform users what state the idea is in, and whether the idea is open to voting or not. By default, Ideation includes the following default statuses:

• Active
• Already Offered
• Declined
• Completed
• In Progress
• In Review

We can change an idea’s status, depending on the case, and when doing so, we may optionally provide an explanation for the change (e.g., if changing from In Progress to Complete, we can let users know when they can expect the new feature to be available). Of course, such updates are dependent on many factors and we cannot guarantee to close the loop on all submissions, but this is the desired outcome. Changing an idea’s status will trigger notifications to the idea author and any idea voters, if these notifications are enabled for their accounts.

Users can also vote and comment on submissions to help crowd-source the best ideas. By default, all ideas can be upvoted. When a user clicks to upvote an idea, +1 is added to its Ideation score. Users submitting ideas will receive +1 point for each upvote their idea receives. Perhaps this is something worth adding in our Guidelines for Product features & Ideation. [later edit: added].

@Gjoksi thanks for changing the discussion type to Ideation, I have now also moved the thread in the Ideation category, as it remained in the Windows category where it was initially posted. 😉

So yes, you would have received a default notification due to these changes and according to the notifications preferences you've set, despite the fact that there were no actual updates or comments on the ideation thread, like you noticed.

In regard to badges, as per the above post quoted by Gjoksi, we have dozens of out-of-the-box badges. These are pre-configured and designed for different purposes, such as commenting, membership anniversaries, and to show approval. Some badges are dependent on the Reactions and Q&A addons being enabled, and each badge features a label that clearly indicates the purpose of the badge. Points are also awarded when you earn a badge and members can earn points by:

• answering questions (provided this is enabled in the Q&A addon settings),
• having their answer to a question marked as accepted (provided this is enabled in the Q&A addon settings)
• receiving positive reactions on any type of post they've authored,
  and earning badges.

This is a classic gamification process part of the forum culture and maybe we can expand more on this topic by creating a dedicated post. I will take this into consideration for the future and I take this opportunity to thank you for your feedback. Apart from the 1st and 2nd Level ranks, there are no other differences for the subsequent ranks (3, 4 and 5), in terms of available options and settings and / or posting restrictions.
The setup concerning the 1st and 2nd ranking levels is used to limit the ability of spammers to take advantage of our community and protect users from abuse. To do this, we limit the abilities of our newest users until they have a proven track record of trustworthiness. For this reason, only verified members or those who are promoted (automatically or manually) to the 2nd rank level are allowed to post active urls and screenshots and there's a notification informing of this whenever new registered members in their first rank try to post such content.

Regards,

Alex

Flexx

Rock.87 was promoted to Level 2.

Provide the user with a Level 2 badge so he can share links and images on the forum, in case @Alexandru_BD decides to go in-depth 😂

Regards

Rock.87

Regards !
Dear flex i knew that i was promoted but did not know the about the authorities of that rank except posting urls. these rules are not mentioned on the site anywhere.
Alex , thx v much for your time and remarkable attention for providing the detailed explanation , would u like to give me a favor plz by suggesting the devs to add the details about the restrictions & the authorities of the ranks along with the requirements and the benefits of the ranks to encourage the users in the positive way.
anyhow bitdefender is upgrading hourly without any prb while vpn is connected , but you told me that the updates are different for different countries, ll it effect on my security ?