When will I get my refund?

Anandavel

At present the payment is taken through auto renewal service I don't know that I have authorized auto renewal service So I request you to stop this service and return my money .I try to contact you many times I am enclosing my ticket number please reply to me.

Flexx

https://community.bitdefender.com/en/discussion/102116/when-will-i-get-my-refund

Kindly have a look at the link provided below.

https://www.bitdefender.com/consumer/support/answer/29081/

For information, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

You can opt for chat support for immediate update on your ticket.

Regards

Alexandru_BD

Hello @Anandavel

The Bitdefender security solutions come with an automatic renewal feature that allows you to conveniently retain your protection when your Bitdefender subscription expires, without having to go through all the motions of manually renewing your cyber-security solution. If you purchased Bitdefender from the official website, then you were enrolled in a subscription. You can set up your preferences for the automatic renewal feature anytime by following the steps from this article:

https://www.bitdefender.com/consumer/support/answer/29081/

In the event you have already requested a refund, the Support teams will reply to you on the open case, as soon as possible. Refunds or subscription cancellations cannot be issued on the forum.

Thank you for your patience and understanding.

Regards,

Alex

Anandavel

Thank you very much for your customer support and I have received my refund I will definitely be back when I need your service again I will come looking for you