Received the email "You are now eligible for a FREE upgrade".
I click the button and link to a website, then shows "Unfortunately, you’re not eligible for this offer."
What's going on?
Kindly contact Netgear support for assistance with this matter.
https://my.netgear.com/support/contact.aspx#
Regards
Thank you for your reply.
But I couldn't find any way to reach Netgear Support on the support website.
I can only search either on "Knowledge" or "Community" when my hardware device is expired.
But I subscribe the service "Netgear Armor", I should have support with the software upgrade support.
It's funny that I Received the email "You are now eligible for a FREE upgrade".
Unfortunately, you’re not eligible for this offer."
And then I was turned down.
You can also reach out to them through their social media accounts; they might respond there. You could give it a try. Below are the Facebook and X (formerly Twitter) profiles for Netgear.
https://www.facebook.com/Netgear/?brand_redir=874794079235358
https://x.com/netgear
Flexx. Thank you so much.
