Kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
To get immediate updates, make use of the chat option.
Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.
Regards
Hi @FredBeren,
There isn't an actual way to track the Support ticket like you would track a parcel, for example, but the full conversation you have with the Support teams should be available in your inbox. Depending on the workload and available Support agents, the response timeframe may vary between 24 to 48hrs, but they will always get back to you. I think this thread can now be closed. Should you have any further questions regarding your inquiry, kindly follow up on your open ticket.
Thank you,
Alex
