VPN won't connect

Lloydgee

My VPN simply will not start or connect??

Petersl

https://community.bitdefender.com/en/discussion/102778/vpn-wont-connect

Hi @Lloydgee

Try changing the protocol of the VPN, in the VPN app go to "settings" then "advanced" then "protocol".

If the VPN app doesn't start then uninstall the VPN (only the bitdefender VPN app and not the bitdefender total security or whichever one you have), then reinstall the VPN by opening the bitdefender dashboard and clicking on VPN.

Flexx

https://community.bitdefender.com/en/discussion/102778/vpn-wont-connect

Uninstall and reinstall your Bitdefender product (Bitdefender VPN).

If the issue persists, kindly refer to the links provided below.

https://www.bitdefender.com/consumer/support/answer/35096/

https://www.bitdefender.com/consumer/support/answer/11311/

If the issue still persists, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.

To get immediate update, make use of the chat option.

Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

Regards