General Topics

General Topics

Ticket from Chat 1009894224

edited January 24 in General Topics

Hello

May I have a respond about my case?

Thanks

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Answers

  • mod
    edited January 24

    You have already been provided with a solution to contact Bitdefender support via chat and provide them with your ticket ID for an update, as mentioned in the post below

    https://community.bitdefender.com/en/discussion/comment/349251

    Nevertheless, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/

    Select, How to's & Troubleshooting Bitdefender productsTroubleshootingI don't knowContact Support→ You will get the option of chat, call or email.

    To get immediate update, make use of the chat option.

    Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.

    This post has been closed to further comments.

    Regards

    Life happens, Coffee helps!

    Show your Attitude, when you reach that Altitude!

    Bitdefender Ultimate Security Plus (user)

  • Hi @Evanmantz,

    Based on my findings, the Support teams replied to you approximately 22 hours ago.

    Kindly be advised the response timeframe may vary between 24 to 48 hours, depending on the workload and available agents.

    For future reference, please refrain from posting duplicate comments on separate threads.

    Thank you.

    Premium Security & Bitdefender Endpoint Security Tools user

This discussion has been closed.

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