Hello
May I have a respond about my case?
Thanks
You have already been provided with a solution to contact Bitdefender support via chat and provide them with your ticket ID for an update, as mentioned in the post below
https://community.bitdefender.com/en/discussion/comment/349251
Nevertheless, kindly contact Bitdefender support by visiting https://www.bitdefender.com/consumer/support/help/
Select, How to's & Troubleshooting Bitdefender products→Troubleshooting→I don't know→Contact Support→ You will get the option of chat, call or email.
To get immediate update, make use of the chat option.
Also, ensure you do not have any ad-blocker or privacy-blocker extensions enabled, as they might prevent the chat window from appearing.
This post has been closed to further comments.
Regards
Hi @Evanmantz,
Based on my findings, the Support teams replied to you approximately 22 hours ago.
Kindly be advised the response timeframe may vary between 24 to 48 hours, depending on the workload and available agents.
For future reference, please refrain from posting duplicate comments on separate threads.
Thank you.
